A complaint must be on a form approved by OPC, reduced to writing and signed by the complainant or the complainant's parent, legal guardian or legal representative. Complaint forms shall conclude with the following statement: "I hereby certify that to the best of my knowledge, and under penalty of perjury, the statements made herein are true."
If the complainant is represented by an attorney or other legal representative who files the complaint on behalf of the complainant, the complaint must be accompanied by a statement signed by the complainant that he or she has retained the representative for the purposes of investigation, mediation, conciliation or adjudication of the complaint.
Complaints may be submitted electronically through the OPC website. The complainant shall assert the truthfulness of the statements within the complaint by electronic signature.
If a paper complaint form is requested by telephone or other means, OPC shall send a complaint form and a self-addressed return envelope to the requestor's address. OPC may also send complaint forms electronically, refer individuals to the OPC website, or to locations in the District of Columbia where complaint forms may be found.
A complaint may be presented in person at OPC's business address. When a complaint is received in a form other than the form referred to in § 2106.1 or § 2106.3, the complainant will be asked to complete and sign a form approved by OPC. Once the approved form is completed and signed, it will be attached to any written document(s) provided by the complainant. Upon signature, the complaint shall be deemed received.
A complaint may be received by United States Postal Service, private delivery service, email, or facsimile. When it is received, it shall be date-stamped. If the format of the complaint does not comply with § 2106.1, an employee of OPC will be assigned to make arrangements with the complainant to assist him or her in properly completing a complaint form approved by OPC.
D.C. Mun. Regs. tit. 6, r. 6-A2106