P.R. Laws tit. 10, § 4033
It shall be considered abusive and prohibited practice in telemarketing when any salesperson or telephone solicitor incurs in the following behaviors:
(1) Threatens or intimidates the consumer, as well as the using [of] obscene and profane language.
(2) Solicits any type of incentive for removing negative information from the credit history of a specific person.
(3) Causes the telephone to ring more than five times on a call whose intention is telephone solicitation.
(4) Initiates a telephone solicitation with a person when it has been reiterated previously that telephone solicitation calls from that specific salesperson are not wanted.
(5) Makes a telephone solicitation call to a residence at any time that is not within 9:00 a.m. and 9:00 p.m., local time of the location of the person being called.
History —Aug. 28, 2003, No. 210, § 5.