Section R590-190-6 - Failure to Acknowledge Communication(1) An insurer shall acknowledge receiving a notice of loss within 15 days of receipt unless: (a) payment is made within 15 days of a notice of loss; or(b) the insurer reasonably explains the failure to acknowledge receipt.(2) Notice given to an agent of an insurer is notice to the insurer.(3) Within 15 days, an insurer shall provide a substantive response to a claimant if a response has been requested.(4) Upon receiving a notice of loss, an insurer shall, within 15 days, provide any necessary claim forms, instructions, and reasonable assistance so that a first party claimant can comply with the policy.Utah Admin. Code R590-190-6
Adopted by Utah State Bulletin Number 2024-03, effective 1/24/2024