Section R539-2-7 - Quality Management Procedures(1) The division shall participate in the three quality management roles of quality assurance, quality improvement, and quality enhancement. (a) Each required quality assurance is specified in the Department of Human Services contract. The division may work with any other office or bureau of the Department of Human Services and the Department of Health to assure quality.(b) A provider must develop and implement an internal quality management system. The internal quality management system shall:(i) evaluate the provider's service program; and(ii) establish a system of self-correcting feedback.(c) Implementation of the person-centered support plan shall be designed to enhance the person's life. The person and team shall: (i) identify and document the person's preferences;(ii) plan how to support the person's life satisfaction; and(iii) implement the plan with assistance from the division.(2) The division shall evaluate the person's satisfaction and any statewide system indicator of life enhancement. The division may work with any other office or bureau of the Department of Human Services to evaluate satisfaction and life enhancement.(3) Division staff shall: (a) promote enhancement of the person's life;(b) support any improvement effort undertaken by a provider, a person, or a family; and(c) assure accountability.Utah Admin. Code R539-2-7
Amended by Utah State Bulletin Number 2020-01, effective 12/4/2019Adopted by Utah State Bulletin Number 2022-05, effective 2/22/2022