S.D. Admin. R. 20:10:33:26
Current through Register Vol. 50, page 159, June 17, 2024
Each local exchange company shall keep a record of trouble reports made by its customers. This record shall include appropriate identification of the customers or access line service affected, the time, date, and nature of the report, the action taken, the date and time of trouble clearance or other disposition, and the identification of the person making final disposition. The records shall be retained by the company for a minimum of two years. The local exchange company shall furnish reports to the commission upon request.
S.D. Admin. R. 20:10:33:26
General Authority: SDCL 49-31-77, 49-31-85.
Law Implemented: SDCL 49-31-3, 49-31-77, 49-31-85.