Current through Register Vol. 54, No. 49, December 7, 2024
Section 54.7 - Marketing/sales activities(a) Advertised prices must reflect prices in disclosure statements and billed prices.(b) If the unit price changes based on actual customer usage or if the offer includes fees in addition to unit prices, written or electronic marketing materials that offer terms of service for acceptance by consumers and authorizes enrollment must factor in all costs associated with the rate charged, including any fees, and show the average price per kWh for usages of 500, 1,000 and 2,000 kWh of electricity in a table format. If the offer includes an introductory price, the EGS shall show the average price per kWh of the introductory price, including any fees, and the price offered after the introductory period, including any fees, in separate tables. (1) If the price is a fixed monthly amount, including any fees, that does not change based on actual customer usage, the EGS shall show the average price per kWh for usages of 500, 1,000 and 2,000 kWh of electricity in a table format.(2) If the price varies based on when the customer uses electricity, such as a time-of-use offer, the EGS shall show the price per kWh for each time period in a table format.(3) The EGS shall note the effective date of the prices shown in the table provided under paragraph (1) or (2).(c) Advertising materials targeted for residential and small business sales shall be made available upon request of the Commission in the event of a formal or informal complaint or investigation.The provisions of this § 54.7 amended July 31, 2020, effective in 60 days, 50 Pa.B. 3861. This section cited in 52 Pa. Code § 54.1 (relating to purpose).