Subchapter A - CUSTOMER INFORMATION
- Section 54.1 - Purpose
- Section 54.2 - Definitions
- Section 54.3 - Standards and pricing practices for retail electricity service
- Section 54.4 - Bill format for residential and small business customers
- Section 54.5 - Disclosure statement for residential and small business customers
- Section 54.6 - Request for information about generation supply
- Section 54.7 - Marketing/sales activities
- Section 54.8 - Privacy of customer information
- Section 54.9 - Complaint handling process
- Section 54.10 - Notice of contract expiration or change in terms for residential and small business customers