Current through Register Vol. 54, No. 45, November 9, 2024
(a) The purpose of this subchapter is to require that electricity providers enable customers to make informed choices regarding the purchase of electricity services offered by providing adequate and accurate customer information. Information shall be provided to customers in an understandable format that enables customers to compare prices and services on a uniform basis.(b) As to the scope of this subchapter, this section and § § 54.2-54.3 apply to all customers, including large commercial and industrial customers. Sections 54.4-54.9 apply only to residential and small business customers, as the term is defined in § 54.2 (relating to definitions).