Or. Admin. R. 635-010-0027

Current through Register Vol. 63, No. 6, June 1, 2024

Section 635-010-0027 - License Refunds

(1) If the Department determines a person has made an overpayment of more than $5; or

(2) Upon written request from a person who made an overpayment, or the person's legal representative, if the request is submitted to the Department within three years of the date that the Department received the overpayment.

(3) License and tag refunds will be granted upon request only to a person furnishing satisfactory evidence to the Department that:

(a) More licenses or tags than necessary have been acquired;

(b) A higher fee than set by statute was paid for;

(c) A license agency made an error; or

(d) Death of a tag holder occurs before the opening of the season for which the tag was issued; only the tag fee shall be refunded. For the purpose of this rule the person demonstrating appropriate documentation that identifies who is eligible to receive the privileges belonging to the deceased shall be presumed to be entitled to the refund.

(4) Refunds of unsold documents remaining in prepaid booklets must be requested within six months after the expiration of the documents.

(5) The Department will refund within 90 days (in full or in part) the license fee to a customer who has purchased a full price license if the Department determines that at the time of purchase, the licensee was qualified for one of the following free or reduced-price licenses:

(a) Senior license;

(b) Pioneer license; or

(c) Disabled Veterans license.

(6) Where seasons have closed that affect a large number of license buyers and where other similar opportunities are not available, the Director may authorize a license refund for monies received by the state, which, in equity and good conscience, it is not entitled to.

(7) Refunds must be done in person at a Department Field Office as identified online, at the Department's Salem Headquarters or by mail as otherwise indicated in Department instructions.

(8) Refund requests are not a guarantee of immediate payment.

(9) Agents may not issue refunds on licensing documents or exchange one type of document for another.

Or. Admin. R. 635-010-0027

DFW 160-2018, adopt filed 10/18/2018, effective 1/1/2019

Statutory/Other Authority: ORS 293.445, ORS 496, ORS 497, ORS 498

Statutes/Other Implemented: ORS 293.445, ORS 496, ORS 497, ORS 498