Okla. Admin. Code § 455:10-19-3
In addition to words and terms defined in the Merit System of Personnel Administration Rules, the following words and terms, when used in this subchapter, shall have the following meaning unless the text clearly indicates otherwise.
"Accept" means a determination by an agency grievance manager that issue(s) meet jurisdictional requirements.
"Deny" means to refuse to grant a remedy requested, to determine an issue to be without merit or to end a grievance without further consideration.
"Grant" means to find an issue to have merit and to give an appropriate remedy.
"Grievance" means a request for relief in an employment matter made by an employee, or a group of employees, which affects them and which is subject to control of the appointing authority. For purposes of grievances, an employee may be a probationary or permanent classified employee.
"Jurisdiction" means the authority to decide an issue within the agency grievance procedure. The time limit to file a grievance, an employee's eligibility to use the agency grievance procedure and the issues raised are general factors in determining agency jurisdiction.
"Reject" means a determination by an agency grievance manager that a grievance or an issue does not meet agency jurisdictional requirements.
"Remedy" means the corrective action(s) sought by an employee or offered by a decision-maker or appointing authority.
"Toll" means to temporarily stop or suspend applicable time limits.
Okla. Admin. Code § 455:10-19-3