Okla. Admin. Code § 165:56-17-1

Current through Vol. 42, No. 4, November 1, 2024

Section 165:56-17-1 - Response to customer complaint inquiries

A reseller shall respond to the Commission upon written or electronic inquiry from the Commission within the following time periods:

(1) Inquiries regarding disconnection, suspension or termination of service - within one (1) business day of receipt of inquiry from the Commission.

(2) Inquiries other than for disconnection, suspension or termination of service - within three (3) business days of receipt of inquiry from the Commission.

Okla. Admin. Code § 165:56-17-1

Added at 18 Ok Reg 2437, eff 7-1-01