N.J. Admin. Code § 14:4-2.5

Current through Register Vol. 56, No. 19, October 7, 2024

Section 14:4-2.5 - Recordkeeping

(a) All change orders and records of customer authorization of switches shall be retained by the TPS for a minimum of three years, except pursuant to (c) below, and shall be made available to Board staff upon request.

(b) The TPS shall maintain a record of the following:

1. The date and time of the customer's acceptance of service; and

2. The terms and conditions of service that the customer accepted, in the same form as the terms of service were presented to the customer.

(c) Notwithstanding (a) above, recordings of the marketing portion of calls may be disposed of six months after the call was recorded and need not be retained for three years.

N.J. Admin. Code § 14:4-2.5

Amended by R.2012 d.091, effective 5/7/2012.
See: 43 N.J.R. 1150(a), 44 N.J.R. 1534(a).
Rewrote (a) and (c); in the introductory paragraph of (b), deleted "all of" following "record of"; in (b)1, inserted "and" at the end; in (b)2, substituted a period for "; and" at the end; and deleted (b)3.