N.J. Admin. Code § 14:18-3.18

Current through Register Vol. 56, No. 24, December 18, 2024

Section 14:18-3.18 - Periodic notices to customers

(a) Each cable television operator shall provide annual notice to each customer of the following:

1. Notice of all monthly service packages and corresponding rates available according to the customer's billing classification (for example, residential, commercial, hotel/motel);

2. The privacy notice as required by 47 U.S.C. § 551(a)(1) and N.J.S.A. 48:5A-56(b);

3. Notice of the advance payment discount if the cable television operator's filed schedule of prices, rates, terms and conditions provides for payments more than 30 days in advance, as required by N.J.A.C. 14:18-3.8(c);

4. Notice of the availability of devices for hearing impaired as required by N.J.A.C. 14:18-3.1 4(a)2; and

5. Notice of the availability of parental lock devices as required by N.J.A.C. 14:18-3.1 4(a)1 and 47 U.S.C. § 544(d)(2).

6. Notice of receipt of termination notice by a third-party designee, pursuant to N.J.S.A. 48:5A-36.1.

(b) Each cable television operator shall provide quarterly notice to each customer of the following:

1. The outage credit availability as outlined in N.J.A.C. 14:18-3.5;

2. The complaint officer and the Office's toll free telephone number as required by N.J.S.A. 48:5A-26(c); and

3. Notice of the availability of senior citizens/disabled discounts in systems where offered, pursuant to N.J.A.C. 14:18-3.2 0.

N.J. Admin. Code § 14:18-3.18

Amended by 46 N.J.R. 2165(a), effective 11/3/2014.

Amended by 54 N.J.R. 630(a), effective 4/4/2022