Subchapter 3 - CUSTOMER RIGHTS
- Section 14:18-3.1 - Scope
- Section 14:18-3.2 - Requests for service
- Section 14:18-3.3 - Customer information
- Section 14:18-3.4 - Information on company's schedule of prices, rates, terms, and conditions
- Section 14:18-3.5 - Outage credit
- Section 14:18-3.6 - Access to company representative
- Section 14:18-3.7 - Bills for service; form of bill
- Section 14:18-3.8 - Method of billing
- Section 14:18-3.9 - Due date of payment and notice of discontinuance
- Section 14:18-3.10 - Basis for restoration of discontinued services
- Section 14:18-3.11 - Disputes
- Section 14:18-3.12 - Service call scheduling
- Section 14:18-3.13 - Prompt restoration standards
- Section 14:18-3.14 - Availability of special equipment
- Section 14:18-3.15 - Trial and promotional services
- Section 14:18-3.16 - Reserved
- Section 14:18-3.17 - Notice of alteration in channel allocation
- Section 14:18-3.18 - Periodic notices to customers
- Section 14:18-3.19 - Interest on uncorrected billing errors
- Section 14:18-3.20 - Discounts for senior and/or disabled citizens
- Section 14:18-3.21 - Avoidance of interruption; prompt restoration
- Section 14:18-3.22 - Notice of planned interruptions
- Section 14:18-3.23 - Reimbursement for lost, stolen or damaged equipment
- Section 14:18-3.24 - Late fees and charges
- Section 14:18-3.25 - Refunds and credits
- Section 14:18-3.26 - Pre-termination access to cable home wiring
- Section 14:18-3.27 - Furnishing information and notices to customers in electronic form