Section 706.9222 - Form and accompanying documents; record; letter of acknowledgment; service upon certificate holder1. A written complaint must:(a) Clearly and concisely state the grounds of the complaint and the facts constituting the alleged wrongful act or omission; and(b) Be accompanied by copies of all supporting documents.2. The staff of the Authority shall maintain a record of each written complaint, including, without limitation: (a) Each relevant fact relating to the origin, nature and basis of the complaint;(b) A description of each action that the complainant has taken or attempted to take to resolve the complaint;(c) The response of the certificate holder to the complaint, including copies of supporting documents, if any; and(d) Any other information the staff considers relevant to the resolution of the complaint.3. The staff of the Authority shall: (a) Within 10 days after receiving a written complaint, send a letter of acknowledgment to the complainant.(b) Within 20 days after receiving a written complaint, serve a copy of the complaint upon the certificate holder against whom the complaint is made and require the certificate holder to file a response to the complaint with the staff.Nev. Admin. Code § 706.9222
Added to NAC by Taxicab Auth. by R064-02, eff. 7-31-2002