Current through November 25, 2024
Section 422.Sec. 12 - NEWThe policies and procedures developed pursuant to section 11 concerning the management and operation of a program must include, without limitation, policies and procedures for:
1. Accepting and resolving complaints made by clients and staff members;2. Allowing a client or staff member to appeal a decision of the operator of the program without reprisal;3. Staffing, including, without limitation, the title, duties and qualifications for each position on the staff of the program;4. Claiming funds and billing clients for services;5. Receiving and recording funds and recording expenditures;6. Preparing financial reports;7. Maintaining information to support any money claimed by the program or charges billed;8. Implementing internal controls to ensure the integrity of financial and accounting information and fiscal audits as necessary;9. Informing a prospective client of any financial responsibility for a service before providing that service;10. Maintaining the financial records of a client, including, without limitation, records of fees charged to the client and payments made by the client; and11. Making the records described in subsection 10 available to the client to whom those records apply upon request.Nev. Admin. Code § 422.Sec. 12
Added to NAC by Div. of Health Care Fin. & Policy by R030-20A, eff. 12/22/2021NRS 422.3964, 433.324, 439.200