Nev. Admin. Code § 422.Sec. 12

Current through November 25, 2024
Section 422.Sec. 12 - NEW

The policies and procedures developed pursuant to section 11 concerning the management and operation of a program must include, without limitation, policies and procedures for:

1. Accepting and resolving complaints made by clients and staff members;
2. Allowing a client or staff member to appeal a decision of the operator of the program without reprisal;
3. Staffing, including, without limitation, the title, duties and qualifications for each position on the staff of the program;
4. Claiming funds and billing clients for services;
5. Receiving and recording funds and recording expenditures;
6. Preparing financial reports;
7. Maintaining information to support any money claimed by the program or charges billed;
8. Implementing internal controls to ensure the integrity of financial and accounting information and fiscal audits as necessary;
9. Informing a prospective client of any financial responsibility for a service before providing that service;
10. Maintaining the financial records of a client, including, without limitation, records of fees charged to the client and payments made by the client; and
11. Making the records described in subsection 10 available to the client to whom those records apply upon request.

Nev. Admin. Code § 422.Sec. 12

Added to NAC by Div. of Health Care Fin. & Policy by R030-20A, eff. 12/22/2021
NRS 422.3964, 433.324, 439.200