Mich. Admin. Code R. 460.2555
Current through Vol. 24-21, December 1, 2024
Rule 55. The following customer account adjustment records shall be retained for the periods listed:
| (a) Detailed records that pertain to adjustments of customer accounts for overcharges, undercharges, and other errors, the results of which have been transcribed to other records. | 1 year. |
| (b) Detailed records of high bill complaints whether or not the complaints resulted in adjustments to customer accounts. | 1 year. |
Mich. Admin. Code R. 460.2555