Part 9 - CUSTOMER RELATIONS AND UTILITY PROCEDURES
- Section R. 460.145 - Applicability
- Section R. 460.146 - Payment plan procedures for residential and small nonresidential customers
- Section R. 460.147 - Personnel procedures
- Section R. 460.148 - Publication of procedures for residential and small nonresidential customers
- Section R. 460.149 - Access to rules and rates
- Section R. 460.150 - Complaint procedures
- Section R. 460.151 - Reporting requirements
- Section R. 460.152 - Inspection
- Section R. 460.153 - Customer access to consumption data and confidentiality