Consumer Standards And Billing Practices For Electric And Gas Residential Service
- Consumer Standards And Billing Practices For Electric And Gas Residential Service
- Section R. 460.101 - Applicability; purpose
- Section R. 460.101a - Scope of rules
- Section R. 460.102 - Definitions; A to F
- Section R. 460.102a - Definitions; G to P
- Section R. 460.102b - Definitions; Q to Z
- Section R. 460.103 - Discrimination prohibited
- Section R. 460.104 - Conduct of proceedings
- Section R. 460.105 - Additional rules
- Part 2 - APPLICATION FOR SERVICE (§§ 460.106 — 460.107)
- Part 3 - DEPOSITS AND GUARANTEE TERMS AND CONDITIONS (§§ 460.108 — 460.112)
- Part 4 - METER READING PROCEDURES, METER ACCURACY, METER ERRORS AND METER RELOCATION (§§ 460.113 — 460.116)
- Part 5 - BILLING AND PAYMENT STANDARDS (§§ 460.117 — 460.126b)
- Part 6 - VOLUNTARY TERMINATION OF SERVICE (§ 460.127)
- Part 7 - ENERGY ASSISTANCE AND SHUTOFF PROTECTION PROGRAMS FOR RESIDENTIAL CUSTOMERS (§§ 460.128 — 460.135)
- Part 8 - PROCEDURES FOR SHUTOFF AND RESTORATION OF SERVICE (§§ 460.136 — 460.144)
- Part 9 - CUSTOMER RELATIONS AND UTILITY PROCEDURES (§§ 460.145 — 460.153)
- Part 10 - DISPUTES, HEARINGS AND SETTLEMENTS (§§ 460.154 — 460.159)
- Part 11 - APPEAL PROCEDURES (§§ 460.160 — 460.169)