65-407-320 Me. Code R. § 1

Current through 2024-25, June 19, 2024
Section 407-320-1 - SCOPE AND PURPOSE
A.Scope

Unless otherwise specified, this Chapter applies to all Transmission and Distribution Utilities.

B.Purpose

This Chapter establishes system standards and associated protocols for record keeping and reporting requirements for Transmission and Distribution Utilities. It also establishes for the investor-owned utilities metrics and reporting requirements for system reliability, call answering, billing and customer satisfaction.

65-407 C.M.R. ch. 320, § 1