The citation shall inform the licensee that the licensee may pay the fine or may request a hearing before the board regarding the violation. If the licensee requests a hearing, the citation shall be processed in the same manner as a complaint for purposes of Chapter 28 of the board's rules, entitled "Enforcement and Disciplinary Procedures," except that the licensee's written response to the citation must be filed with the board along with the request for hearing.
02-392 C.M.R. ch. 5, § 32-3