Statutes, codes, and regulations
Georgia Administrative Code
Department 515 - RULES OF GEORGIA PUBLIC SERVICE COMMISSIONChapter 515-7 - GAS UTILITIES
Subject 515-7-7 - SERVICE QUALITY STANDARDS FOR THE ELECTING DISTRIBUTION COMPANY
Rule 515-7-7-.06 - Service Quality Standards: Responsiveness to the Public Service Commission

Ga. Comp. R. & Regs. 515-7-7-.06

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Current through Rules and Regulations filed through June 17, 2024
Rule 515-7-7-.06 - Service Quality Standards: Responsiveness to the Public Service Commission

Every EDC shall be required to meet service quality standards to ensure compliance with Commission Orders, directives and requests. Specifically, every EDC shall:

a. Respond to Commission data requests within the established benchmark;
b. Respond to complaints referred by the Commission within the established benchmark;
c. Comply with all Commission Orders within the established benchmarks; and
d. Provide complete and accurate reports and filings as required by the Commission within the established benchmarks.

Ga. Comp. R. & Regs. R. 515-7-7-.06

O.C.G.A. Secs. 46-4-150, 46-4-155, 46-4-158.1.

Original Rule entitled "Informational Filing Requirements" adopted. F. Sept. 20, 2001; eff. Oct. 10, 2001.
Repealed: New Rule entitled "Service Quality Standards: Responsiveness to the Public Service Commission" adopted. F. Sept. 3, 2002; eff. Sept. 23, 2002.