Rule 515-16-15-.10 - Office Requirements(1) A wrecker service must maintain normal business hours and a listed public business telephone number. A wrecker service may maintain a maximum of two telephone numbers to be called for dispatching calls.(2) All wrecker services will provide reasonable access to any towed vehicle six (6) days per week.(3) A wrecker service must maintain proof of registration for each vehicle with the Commission and comply with the Commission's safety rules and regulations.(4) A wrecker service must maintain and provide to the Commission upon request, a list of all personnel operating wrecker equipment, as well as a current Motor Vehicle Report on each driver.(5) Drivers must maintain a valid driver's license of the appropriate class and with the appropriate endorsements required to operate the wrecker service's vehicles under Georgia law.(6) It shall be unlawful for a wrecker service to engage in removal of vehicles without an authorized contract signed by the owner or other authorized agent for property owner and the towing company in the form prescribed by the Commission. A copy of the contract shall be made available to the Commission representatives, upon request. The contract must contain the name, address and phone number of the respective towing company, and the location of the impoundment facility, hours of operation, and the cost for removal of the vehicle and the charges for storage of the towed vehicle. The contract must also contain the names and contact number(s) of the person(s) authorized to request the removal of a vehicle from said property.(7) For each and every requested nonconsensual towing movement, on the day the removal takes place, the real property owner or his contractually-designated agent (1) must place a telephone call, send a facsimile letter or send an e-mail message to the wrecker service identifying specifically, and requesting removal of, the vehicle or vehicles to be towed or removed and (2) must receive an original written tow authorization or tow bill dated and signed the date of the tow at the scene of the tow by the real property owner or such property owner's designated agent specifying the vehicle or vehicles to be towed or removed and having the name of the signing real property owner or such owner's designated agent typed or legibly printed below the signature. The wrecker service shall maintain for three (3) years copies of telephone records, faxes and e-mail messages requesting removal as proof of the time and date such removal was requested, as well as the signed authorization for removal from the property owner or such owner's agent.Ga. Comp. R. & Regs. R. 515-16-15-.10
Authority O.C.G.A. Sec. 44-1-13.
Original Rule entitled "Office Requirements" adopted. F. June 10, 2008; eff. June 30, 2008.