This policy applies to individuals who have a hearing impairment and require auxiliary aids or services to provide information to, or receive information from DSS.
DSS Supervisors Arrange for Sign Language Interpreters
DSS provides sign language interpreters or other auxiliary aids for individuals who have a hearing impairment. The receptionist will identify the need for services or auxiliary aids when the individual arrives at the office. Use of these services or auxiliary aids must be approved by the Supervisor.
A contracted vendor will provide the individual with effective communication services. A listing of contracted vendors is available in the Interpreter and Translation Services Administrative Notice.
16 Del. Admin. Code § 1000-1010