Statutes, codes, and regulations
Delaware Administrative Code
Title 16 - Health and SafetyDepartment of Health and Social ServicesDivision of Social ServicesDelaware Social Services Manual
Administration
Section 1000-1008 - Providing Policy Information

16 Del. Admin. Code § 1000-1008

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Current through Register Vol. 28, No. 7, January 1, 2025
Section 1000-1008 - Providing Policy Information

45 CFR 205.70

This policy applies to all policy manuals and other policy information issued by the Division of Social Services (DSS) or the Division of Medicaid and Medical Assistance (DMMA).

1.Policy Information is Available for Inspection

Policy information includes:

A. Rules and regulations governing eligibility.
B. The need for and the amount of assistance granted by DSS or DMMA.
C. Recipients' rights and responsibilities.
D. All services offered by DSS or DMMA.

A current copy of the policy manuals and other policy material is kept at the State Office and at each local office. The policy information is available for inspection upon request during regular hours of agency operation. [Policy information is also available on line athttp://regulations.delaware.gov/AdminCode/title16/.]

2.State Office Provides Copies of Policy Information

A current copy of the policy manuals and other policy material is available without charge to Public Libraries and to individuals or other agencies who request the material if they:

A. Are accessible to the recipient population they serve.
B. Accept responsibility for filing all amendments and changes forwarded by the Division.
3.Staff Make Copies of Policy Information for Fair Hearings
A. Fair Hearings:

If requested, staff will make copies of specific policy material for an applicant, recipient, or his representative to determine whether a fair hearing should be requested or to prepare for a fair hearing. There is no cost for these copies.

B. Other Reasons:

If requested, staff will make copies of the policy manual and other policy material for any individual who requests such material. The individual is charged by the page for the copies at the current Division established rate for photo copies. [The first 20 pages of standard-sized, black and white copies are free of charge.]

16 Del. Admin. Code § 1000-1008

16 DE Reg. 1191( 5/1/2013) (Final)