110 CMR, § 3.01
Current through Register 1538, January 3, 2025
Information and referral services are services provided, upon request, to refer individuals with unmet social service needs to the most appropriate resource. Information and referral services include but are not limited to: evaluation of requests for social services; provision of information about the spectrum of service resources including Department services; referral of the person to one or more appropriate agency (s); and outreach services.
110 CMR, § 3.01