An overpayment exists when an assistance unit receives assistance for which it is not eligible or the assistance exceeds the amount for which it was eligible. However, an unaccessed EBT cash benefit shall not be considered an overpayment.
An overpayment may result from Department error, client error, misrepresentation or withholding of information, or assistance paid pending an appeal as provided in 106 CMR 343.250: Continuation of Benefits Pending Appeal.
An underpayment exists when:
106 CMR, § 706.200