106 CMR, § 706.150
Current through Register 1533, October 25, 2024
In the case of a written complaint, the complaint must be reviewed by the worker or management to determine its validity.
A letter must then be sent to the complainant informing such individual or institution of appropriate action, if any, in relation to the complaint. The letter must inform the complainant of the right to appeal and have a fair hearing or to have a review without a hearing.
106 CMR, § 706.150