106 Mass. Reg. 706.150
Current through Register 1523, June 7, 2024
In the case of a written complaint, the complaint must be reviewed by the worker or management to determine its validity.
A letter must then be sent to the complainant informing such individual or institution of appropriate action, if any, in relation to the complaint. The letter must inform the complainant of the right to appeal and have a fair hearing or to have a review without a hearing.
106 CMR 706.150