106 CMR, § 702.410
Current through Register 1533, October 25, 2024
The case record is the permanent collection of the information necessary for determining eligibility and providing benefits and referrals for services.
All decisions regarding eligibility and case actions must be based on information documented in the case record.
Information in the case record is protected by provisions of confidentiality. See106 CMR 701.320: Right to Confidentiality. The applicant or client may access to information in the case record. See106 CMR 701.330: Right to Information.
106 CMR, § 702.410