If the household has contacts the Department by telephone but does not wish to come to a local office to file an application that same day and instead prefers receiving an application through the mail rather than applying online, the Department shall mail the application form to the household on the same day as the telephone request. If a household makes a written request for SNAP assistance, the Department shall mail the application form to the household on the same day as the written request for SNAP assistance is received.
106 CMR, § 361.140