106 Mass. Reg. 361.130
Households shall be advised of their right to same day filing of the application. Each office shall post signs that explain the application processing standards and the household's right to same day filing. In addition, the household shall be informed that it does not have to be interviewed before filing its application and that it may file an incomplete application as long as the form contains the applicant's name and address and is signed by a responsible member of the household or the household's authorized representative.
Department staff shall encourage households to file an application the same day the household or its representative contacts the Department in person or by telephone and expresses an interest in obtaining SNAP benefits.
106 CMR 361.130