Universal Syndications, Inc.

National Labor Relations Board - Board Decisions

Jul 28, 2006

347 N.L.R.B. 624 (N.L.R.B. 2006)

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
347 NLRB No. 61
624
Universal Syndications, Inc. and Maggie Engelhart.
Case 8–CA–35901
July 28, 2006
DECISION AND ORDER
BY CHAIRMAN BATTISTA AND MEMBERS SCHAUMBER
AND KIRSANOW
On April 10, 2006, Administrative Law Judge Michael
A. Rosas issued the attached decision. The General
Counsel filed exceptions and a supporting brief, and the
Respondent filed a brief in support of the judge’s deci-
sion.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions and briefs and has decided to
affirm the judge’s rulings, findings, and conclusions and
to adopt the recommended Order.
ORDER
The recommended Order of the administrative law
judge is adopted and the complaint is dismissed.
Steven Wilson, Esq., for the General Counsel.
Todd T. Morrow, Esq., of Canton, Ohio, for the Respondent.
DECISION
STATEMENT OF THE CASE
MICHAEL A. ROSAS, Administrative Law Judge. This case
was tried in Cleveland, Ohio, on December 8–9, 2005. The
charge was filed by Maggie Engelhart on June 7, 2005; the first
amended charge was filed August 29, 2005; and the complaint
was issued August 31, 2005.1 The complaint alleges that the
Respondent, Universal Syndications, Inc., violated Section
8(a)(1) of the National Labor Relations Act (the Act) by threat-
ening adverse action if employees discussed certain conditions
of employment with other employees, subjected an employee to
surveillance because the employee engaged in protected con-
certed activity, and subsequently terminated that employee for
engaging in such activity. In its answer to the complaint, the
Respondent denies it violated the Act and further attributes its
actions to the Charging Party’s culpable conduct.
On the entire record, including my observation of the de-
meanor of the witnesses, and after considering the briefs filed
by counsel for the General Counsel and the Respondent, I make
the following
FINDINGS OF FACT
I. JURISDICTION
The Respondent, an Ohio corporation, with an office and
place of business in Canton, Ohio, is a distributor of numis-
matic and religious collectibles. Annually, the Respondent sells
and ships from its Canton facility goods valued in excess of

1 All dates are from August 2004 to July 2005 unless otherwise indi-
cated.
$50,000 directly to points outside the State of Ohio. The
Respondent admits, and I find, that it is an employer engaged
in commerce within the meaning of Section 2(2), (6), and (7)
of the Act and that the Union is a labor organization within
the meaning of Section 2(5) of the Act.
II. ALLEGED UNFAIR LABOR PRACTICES
This case involves the Respondent’s alleged treatment of
Maggie Engelhart, the Charging Party, after she complained
about a security guard allegedly stealing employees’ pizza
tip money. Engelhart contends that, as a result of those com-
plaints, the Respondent’s management staff uttered coercive
statements compelling her to stop complaining, placed her
under surveillance, and denied her request for a leave of
absence in June 2005.
The Respondent, a 3-year old company engaged in the dis-
tribution of numismatic coins, letters, and other collectibles,
employs approximately 300 workers. It coexists at its Canton
facility with an affiliated company, Patent Health. The Re-
spondent and Patent Health intermingle operations and per-
sonnel. None of the Respondent’s employees are represented
by a union.
Engelhart worked for the Respondent as a part-time
packer from August 22, 2004, to May 23, 2005. During Eng-
elhart’s employment by the Respondent, she was consistently
described as an excellent worker in performance evaluations.
While talking was permitted during worktime, Engelhart had
a proclivity for loud and crude language that was sometimes
offensive to others in her work area. In performance evalua-
tions, Engelhart commented on her penchant for talking, her
opinionated nature, the need to “try to have fun at my job a
little quieter,” the need to “convince management that I may
have a loud mouth but my work is excellent,” and trying “not
to irritate others with my bubblyness.” Gail Lynch, her su-
pervisor, recommended that Engelhart do “less talking so
more work gets done” and coworkers were “not distracted
and doing less work,” noted that Engelhart’s “inappropriate
talk in the work place makes some coworkers uncomfortable
and distracted from doing their job efficiently,” and com-
mended Engelhart for “doing much better at controlling
yourself and your conversations.” Engelhart was also coun-
seled on several occasions, although none of those instances
involved conduct or speech outside her work area.2 Due to
her quirky behavior, Engelhart’s work location was moved
several times so she could work alone.3
The Pizza Tip Controversy
The Respondent’s employees get an unpaid 1/2 hour
lunchbreak and have the option of going out to eat or eating
lunch in the facility. Employees who eat lunch in the facility

2 Lynch provided a candid, credible assessment of Engelhart’s
work performance, which Engelhart did not rebut. Tr. 351–352.
However, contrary to the Respondent’s assertion, there is no docu-
mented proof that she would use such language outside her work
area.
3 This testimony by Donna Wendell, coin vault supervisor, and
Mark Craig, human resources director, was not disputed. Tr. 377–
378, 408–409.
UNIVERSAL SYNDICATIONS, INC. 625
frequently have their lunch delivered there. Occasionally, cer-
tain employees, including Engelhart, would place a group order
for pizza delivery (the pizza group). The pizza group members
typically gave their order and money to Ira Hemingway, a secu-
rity guard employed by United National Security Company, the
Respondent’s security contractor. Hemingway volunteered to
place the orders, receive them in the reception area, and pay the
pizza delivery person. Each employee participating in the pizza
group would also include a 50-cent tip for the pizza delivery
person.4
On one occasion, in late March or early April, the pizza
group placed an order with Fox Pizza. The pizza delivery was
late, however, causing some of the employees to resume work
without having eaten anything. Later that afternoon, Elaine
Reitz, an employee who participated in the pizza group that
day, visited Fox Pizza. Some employees were angry and
wanted a refund. The owner refused a refund and added that his
drivers never received tips for deliveries made to the Respon-
dent’s facility. Aware that employees typically provided Hem-
mingway with tip money, Reitz immediately suspected Hem-
mingway was keeping the tip money instead of giving it to the
pizza delivery person. Reitz called Engelhart at home later that
day and told her what she learned at Fox Pizza.5
The following day, Reitz met with Mark Craig, the Respon-
dent’s director of human resources, to pass along her discussion
with Fox Pizza’s owner. Craig thanked her for sharing the in-
formation and promised to look into the situation.6 After his
meeting with Reitz, Craig asked Timothy Mendenhall, the di-
rector of fulfillment, to question Hemingway about the pizza tip
incident. Mendenhall spoke to Hemingway, who denied the
accusation. Hemmingway explained that he was already aware
that Reitz and Engelhart accused him of misappropriating the
tip money. He also claimed that they were passing around ru-
mors about him to other employees, including one that Hem-
mingway was having an affair with one of the Respondent’s
employees.7 Hemingway denied the rumors and Mendenhall
asked him to stop placing food orders. Hemingway agreed.

4 It is not disputed that the Respondent did not require Hemingway
to perform this service and that he volunteered to do it. Tr. 26–28, 51–
52, 236–237, 421–423, 434–435, 521.
5 I base this finding on Reitz’ credible and uncontested testimony.
Her testimony was consistent throughout, and she provided spontane-
ous responses to fairly contentious cross-examination questions. Tr.
28–33.
6 Reitz and Craig provided fairly consistent testimony regarding this
conversation. Tr. 33–34, 434–435.
7 The Respondent noted that it was precluded at trial “from address-
ing other rumors and allegations that Engelhart was spreading about
Hemingway.” R. Br. at 7. The Respondent predicated its proffer on the
assertion that Engelhart was engaged in a vendetta against Hemingway
which, if true, meant that she was not engaging in “mutual aid or pro-
tection” within the meaning of the Act. Tr. 12, 397–400, 423–427. The
Respondent’s focus on Engelhart’s motivation is misplaced. It is undis-
puted that Engelhart complained that Hemingway stole pizza tip money
and that the Respondent responded to such speech in the workplace. As
there is no proof that the Respondent addressed other rumors, Engel-
hart’s speech regarding the pizza tip incident is the only issue—not a
salacious inquiry into a “Day of Our Lives” at the Respondent’s work-
place.
Neither Craig nor Mendenhall ever contacted Fox Pizza to
confirm the allegations.8 Craig did, however, speak with the
Respondent’s receptionist, Jennifer Rodriguez, because food
deliveries are placed on her desk. Rodriguez told Craig that
she would hear Hemmingway count money out loud and then
say that “this is for you.”9
Over the course of the next 2 days, Englehart and Reitz
discussed the matter with coworkers in the coin vault and,
during breaktime, in other parts of the facility. They provided
coworkers with Fox Pizza’s telephone number and urged
them to call. To the extent that the conversations occurred
during worktime, this was not unusual at the Respondent’s
facility.10 However, several coin vault employees, including
Sara Zeno, Martha Smith, and Chrissy Snyder, complained to
Lynch that the discussion was distracting them from their
work. Lynch passed that along to Wendell. Wendell then told
Mendenhall. However, rather than speak with Reitz and
Engelhart about the matter, Mendenhall told Wendell to have
Engelhart and Reitz go meet with Craig.11
Craig’s Statements Regarding the Pizza Tip Issue
Mendenhall called Craig and told him he was sending
Engelhart and Reitz to meet with him to be counseled regard-
ing the pizza tip incident. Mendenhall told Craig that discus-
sion over the pizza tip incident was disrupting operations.12
The meeting in Craig’s office lasted approximately 5 min-
utes. Craig began the meeting by telling Reitz that they pre-
viously discussed the issue and he told her that he would
handle the situation. Reitz concurred but explained that she
had not heard from him. Then Craig looked at Engelhart and
asked why she was passing out the telephone number for Fox
Pizza. Engelhart began to explain and Craig accused her of
having a bad attitude. Craig then issued a verbal warning
directing Engelhart and Reitz to stop discussing the pizza tip

8 It appears that Mendenhall spoke with Hemmingway, was satis-
fied with his response, and did no further investigation. Tr. 235–237,
423–426.
9 Reitz acknowledged hearing a “rumor” that Rodriguez told
Craig that she heard Hemmingway give a tip to the delivery person.
Tr. 66. That was sufficient to at least corroborate Craig’s hearsay
testimony that Rodriguez told him she heard Hemmingway count
money and then say something to the effect that “this is for you.” Tr.
435–437.
10 Sara Zeno, the only employee to testify for the Respondent,
confirmed their assertion that it was common for employees to talk
while working. Tr. 32–36, 101–103, 177–178, 408–409.
11 I base this finding on consistent and credible testimony of
Lynch, Zeno, and Wendell. Engelhart’s coworkers, including Zeno,
Martha Smith, and Chrissy Snyder, were threatening to move their
workstations away from Engelhart if she did not stop bothering
them. Tr. 233–235, 265–268, 358–359, 364–365, 393–396.
12 This meeting was held solely at Mendenhall’s request. Tr. 234.
I did not credit Craig’s uncorroborated double hearsay testimony that
Seery and Schilling allegedly called him to complain that Engelhart
and Reitz were disrupting operations in their departments. First,
neither Schilling nor Seely were called to testify. Second, Engelhart
and Reitz credibly testified that these conversations occurred during
breaks. Tr. 35, 63–65, 102–103. Third, Craig did not respond to
their alleged complaints and met with Engelhart and Reitz only
because Mendenhall sent them to meet with him. Tr. 438–439.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD626
incident or face termination.13 Reitz and Engelhart agreed that
“there would never be another word said as long as they were
working, about the pizza thing.” At that point, the meeting
broke up, and Engelhart and Reitz returned to work.14
The Respondent’s Surveillance of Engelhart
After the meeting with Craig and Wendell (the Craig meet-
ing), there were no more complaints that Engelhart and Reitz
engaged in disruptive behavior.15 Nevertheless, over a period of
1 to 2 weeks after his meeting with Engelhart and Reitz, Craig
visited the warehouse area where the packers worked. Reitz
was still working in the coin vault where Lynch also worked.
However, Engelhart was stationed at a desk outside the coin
vault area. Craig would open the door to the area and stare at
Engelhart for about a minute. This contrasted with his practice
before the meeting of hardly ever visiting that area and was
motivated by the pizza tip incident discussion. In addition, after
the Craig meeting, Mendenhall frequently came out of his of-
fice to tell employees, including Engelhart and Reitz, that they
were talking too loud. He also observed Engelhart on several
occasions when she left her work area and walked to other ar-
eas in the warehouse. This behavior also contrasted with past
practice and was motivated by the pizza tip discussion.16
Engelhart’s Request for a 1-Month Long Vacation
June is typically a month when many of the Respondent’s
full-time employees take vacation. Falling in the summer, it is
also a high-volume production month. June 2005 was unusual,

13 I did not credit the testimony of Craig and Wendell that Craig
asked Engelhart and Reitz if they were going into other departments
and “telling them about this pizza thing.” Tr. 268, 440. As explained in
the preceding footnote, the meeting was held at Mendenhall’s request
concerning disruption in the coin vault work area.
14 I base this finding on the credible testimony of Reitz and Engel-
hart. Tr. 36–40, 103–106. Their contention that Craig told them to stop
any further discussion of the pizza tip issue was corroborated by his
testimony that he told them to “stop.” After a brief pause, he changed
his testimony to “stop disrupting,” but it was clear he did not want them
to discuss the incident anymore, anywhere. Tr. 440–442. Wendell also
corroborated their testimony by recalling that Craig’s directive included
a remark “that it should not be talked about. From then, that day for-
ward nothing was to be said.” Tr. 268–269. “It” was clearly a reference
to the pizza tip incident. Regarding the alleged termination threat, I
credited the testimony of Misty Boiano, a credible witness, that Engel-
hart told her this immediately after the meeting. Tr. 178.
15 Craig acknowledged this fact. Tr. 442.
16 I based this finding on the collective testimony of Engelhart,
Reitz, Boiano, and Mendenhall. Engelhart and Reitz testified regarding
Mendenhall’s surveillance after the Craig meeting. Tr. 42–44, 106–109.
Boiano testified, however, that Mendenhall came out of his office a lot
more than he used to, but to tell employees they were talking too loud.
Based on her credible testimony and, given the fact that Engelhart was
an admitted loudmouth, I did not credit this portion of Engelhart’s
assertion that Mendenhall stared at her as she worked silently at her
desk. Tr. 106–107. Mendenhall, on the other hand, generally denied a
leading question as to whether he placed them under surveillance, but
admitted observing them speak with other employees outside their
work areas about the pizza tip incident. Given the fact that he only
learned about the issue from Lynch and Wendell before the meeting
with Craig, it is clear that he followed and observed them after the
pizza tip incident. Tr. 231–233, 238.
however, because the Respondent was in the process of mov-
ing its operations to a new facility that summer—a fact the
Respondent’s managers and administrative staff knew, or
had reason to know, in May. As a result, during the first half
of June, part-timers worked only a few days a week. By June
22, the part-time employees were placed on leave and told to
return on July 5 after completion of the facility move.17
When she was hired, Engelhart told Lynch about her cus-
tom of going to Colorado for a month every summer. Lynch
did not see a problem with it at the time.18 In addition, in her
comments on her first performance review, dated September
24, Engelhart responded to the question asking what was
“the highest payoff thing you did this month” by answering:
“Being able to spend another month with my husband and
family.” Lynch signed the evaluation.
However, while Engelhart periodically mentioned her de-
sire for 1 month off in the summer to other employees, in-
cluding Reitz, she did not ask Lynch about it again until the
end of April or beginning of May.19 In written comments on
her April performance review, Engelhart stated that it was
her goal to “convince management how unfair they are being
about my leave when others have been able to take one.” The
document was apparently generated in early May, since
Lynch signed it on May 10.20 It was referring to a conversa-
tion during the week of May 2 in which Engelhart told Lynch
that she needed to take off the month of June to visit her
brother. As a part-time employee, Engelhart was not eligible
for a paid vacation, but was eligible for authorized leave
without pay. Since the request involved a significant period
of time, however, Lynch told Engelhart that they were very
busy and she could not take a month off. Engelhart then went
to speak with Wendell, the department manager, and re-
newed her request. Wendell told her that an entire month off
was too long and Engelhart replied that she always took off
the month of June to travel. Wendell responded that the Re-
spondent “did not give anybody a month off” and the discus-
sion ended.21

17 There was consistent testimony regarding the June–July staff-
ing situation by Armstrong, Mendenhall, Reitz, and Engelhart. Tr.
48–50, 182–183, 213–214. The Respondent had the opportunity to
introduce documentary evidence that the previous witnesses were
incorrect on this point when it called Donna Wendell, the department
manager. However, she merely testified that there was full produc-
tion in her department through June 23 or 24, a claim contradicted
by Armstrong. Tr. 278.
18 I found this portion of Engelhart’s testimony more credible than
Lynch’s version. There can be no doubt that Engelhart wanted the
month of June off and let coworkers and Lynch know about it from
day one. She was clearly an outspoken person and her evaluations
confirm that she did not hold much back. Tr. 94–97, 163; GC Exh. 6.
Lynch, on the other hand, did not provide any details of her initial
interview of Engelhart and merely denied promising at that time that
she could take off a month. Tr. 346.
19 I did not credit Engelhart’s assertion that she periodically told
Lynch about her vacation after August because she was too combat-
ive and evasive when cross-examined about those occasions.
20 GC Exh. 6.
21 I based this finding on the credible testimony of Lynch and
partly on the testimony of Wendell. I was not impressed with the
UNIVERSAL SYNDICATIONS, INC. 627
During the week of May 9, Engelhart again asked Lynch
about taking a month off in order to see her brother. Lynch
asked Engelhart whether something was wrong with her brother
and the latter said no. At that point, Lynch told her to speak
with Wendell. Engelhart then approached Wendell with the
leave request, telling her that she needed the time to care for her
ill brother. Wendell told Engelhart that, since she had been
employed by the Respondent for less than 1 year, she did not
believe that Engelhart would be covered under the Family and
Medical Leave Act (FMLA). However, she told Engelhart to
check with Lisa Steffenson, a human resources administrator.22
Engelhart then went to speak with Steffenson. Engelhart told
Steffenson, whom she had never met before, that she needed a
month off to visit a relative. After Steffenson told her that the
Respondent does not permit month-long vacations, Engelhart
explained that she needed the time to visit an ill brother in an-
other State. Steffenson responded that the Respondent had a
policy against granting such a long leave of absence, but that
such a situation might be grounds for family medical leave.23 In
fact, even though it has put other policies into writing, at the
time of Engelhart’s meeting with Steffenson, the Respondent
did not have one regarding leaves of absence by part-timers.
Aside from FMLA considerations, it dealt with leave requests
on a case-by-case basis.24

consistency of Wendell’s testimony at various points, but on this issue,
she and Lynch were fairly consistent. Both witnesses testified that
Engelhart came to them during the first week on May and again less
than a week later. Tr. 271–272, 345–347. The following week was the
week of May 9 because that is the date Engelhart went to see Steffen-
son in human resources. Tr. 384. Engelhart, on the other hand, was not
credible on this point. She insisted that she did not have discussions
about her leave request with Lynch and Wendell prior to the week of
May 9, but conceded on cross-examination that she “had her doubts”
before that time. Tr. 110, 137.
22 The testimony of Lynch and Wendell regarding this second set of
conversations regarding the leave request was more credible than Eng-
elhart’s version. Tr. 272, 346–348, 371–372. Engelhart’s testimony
omitted any reference to a conversation with Wendell prior to the week
of May 9. More importantly, I did not credit Engelhart’s assertion that
Lynch suggested she lie about the need to travel to Colorado because
her brother was ill. Tr. 110–111. By then, Lynch was already concerned
with Engelhart’s attitude and performance, and it would be ludicrous to
believe she would have, at that point, gone out on a limb for Engelhart.
See Lynch’s April evaluation of Engelhart, dated May 10, in which she
rated Engelhart average in the attitude category and satisfactory in all
other categories. Lynch also commented that Engelhart “let too many
outside issues [affect] job performance.” GC Exh. 6.
23 I base the finding regarding this meeting mostly on Steffenson’s
testimony. As discussed below, Steffenson had credibility issues. Nev-
ertheless, Engelhart denied mentioning her brother in this meeting, but
conceded that Steffenson consulted the Respondent’s FMLA policy. Tr.
168–171, 293–297.
24 Steffenson’s testimony revealed the existence of virtually no leave
guidelines for part-time employees. She conceded that part-timers’
leave requests were dealt with on a case-by-case basis and that the
reapplication policy only applied to employees on leave longer than 30
workdays. Tr. 306. Steffenson also explained that she merely “dis-
cussed it” (the leave policy) with Craig and John Armstrong, and even
then could not recall when such a discussion took place. The best she
could do was estimate that such a rule was discussed “after the first of
After reviewing written materials, Steffenson informed
Engelhart that she did not qualify under the FMLA because
she had not worked for the Respondent for at least a year and
a brother did not qualify as a family member within the
meaning of that law. Engelhart complained that it was not
fair that her leave request be denied because other part-time
employees had been given time off. Steffenson told her that
the Respondent could not grant leave for an entire month,
particularly in the summer, because then everyone would
want the time off and the Respondent would be left short-
staffed. Steffenson also explained that she was not aware of
any other instances where a part-time employee was permit-
ted to take off an entire month. Engelhart responded that she
would just file for unemployment compensation benefits.25
On May 18, Engelhart went to Mendenhall’s office, told
him about her unsuccessful discussions with Lynch, Wendell
and Steffenson, and asked if there was anything he could do.
Mendenhall, who clearly had the authority to authorize the
leave request, replied that he would follow the human re-
source policy.26 Engelhart asked why, and he replied that she
“had some issues of late.” Engelhart replied, “Oh, it’s about
the Ira issue” and Mendenhall responded, “well it’s only
been a couple of weeks.” He told Engelhart he would get
back to her and the conversation ended.27 The following day,
Engelhart told Zeno that she was stressed out, needed some
time off, and was not feeling well. She also told Zeno she
made an appointment with her doctor in order to get time off
from work.28
The Doctor’s Note
On May 20, Engelhart went to Tri County Medical Ser-
vices, Inc. in Hartville, Ohio. She was seen by Tom Gibbs,
D.O. Engelhart told Dr. Gibbs that she was “not feeling
right,” was having difficulty sleeping at night, and did not
think her current medication was strong enough. Engelhart
also shared her dilemma regarding the Respondent’s refusal
to grant her a 1-month vacation. Dr. Gibbs accepted Engel-
hart’s subjective complaints at face value, diagnosed her with
anxiety/depression, and increased her dose of antidepressant
medication. He also accommodated her desire for time off
from work by giving her a “Certificate to return to work or

the year.” Tr. 313–315. Craig, meanwhile, could only say that he and
Steffenson would “bounce” ideas off on each other. Tr. 443-444.
25 Engelhart and Steffenson were fairly consistent as to their ver-
sions of this conversation and I credited portions of their testimony
in reconstructing the facts. Tr. 112–114, 296–297, 310–312.
26 Mendenhall’s reference to Jake Drukenbrod as an example of
an employee who took a leave of absence and was made to reapply
was not, in fact, comparable to the type of leave sought by Engel-
hart. Drukenbrod resigned in order to attend college in Columbus,
but returned after a semester and reapplied. Tr. 228–229.
27 I credited mostly Engelhart’s account of this conversation be-
cause Mendenhall seemed to have a limited recollection of the entire
conversation. Her account was also more consistent with her con-
frontational approach. Tr. 115–116, 143–144, 226–231.
28 Zeno was a very credible witness. Her testimony was equally as
spontaneous and responsive on cross-examination as it was on direct
examination. Tr. 400–402. It was also not refuted by Engelhart dur-
ing her rebuttal testimony.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD628
school” (doctor’s note). The doctor’s note stated that she “has
been under my care from 5/20/05 for the treatment of illness
and is able to return to work/school on 7/1/05.” The “remarks”
section of the doctor’s note was left blank and a scribbled, il-
legible signature was written at the bottom. There was no other
indication on the note as to the name of the doctor and no fol-
lowup visits were scheduled.29
On May 23, Engelhart returned to work with the doctor’s
note. She encountered Zeno in the hallway. Zeno asked why
she was there and Engelhart replied that she was bringing
Wendell a doctor’s note because they would not give her the
time off.30 Engelhart then gave the doctor’s note to Wendell,
who informed her that she would still have to resign and reap-
ply when she returned in July. Engelhart insisted she was not
resigning and would see Wendell on July 1. Wendell brought
the medical note to Steffenson later that day. In light of the
shifting reasons given by Engelhart as to the need for a month
off from work, Steffenson was suspicious that it was not a le-
gitimate medical excuse.31
After consulting with Craig, Steffenson took no further ac-
tion regarding Engelhart or the doctor’s note. Later that day,
Engelhart telephoned Craig and asked if she was fired. Craig
asked what she meant. Engelhart then explained that she gave
Wendell a doctor’s note justifying time off from work until July
1 and asked again whether she was fired. Having spoken earlier
with Steffenson, Craig asked Engelhart how long she had
worked for the Respondent. After Engelhart told him she had
worked there less than a year, he replied that she needed to be
employed a year to qualify for authorized leave pursuant to the
FMLA. He also told her that the Respondent did not have a
policy of granting leaves of absence for periods of 5 or 6
weeks, but added that she was “welcome to reapply.”32

29 This was one of Engelhart’s less credible moments. She denied
telling her doctor that she had an ulterior motive of getting medical
support for time off from work. It is clear, however, that Engelhart
manipulated the doctor to provide her with a medical excuse supporting
her quest. The doctor’s note prescribed time off from work from the
date of the visit through July 1—a period of approximately 6 weeks,
but provided no explanation or justification for that recommendation in
the medical record. It is obvious that he was accommodating her re-
quest. Tr. 116–120, 149–152; GC Exh. 3; R. Exh. 3.
30 Zeno’s testimony on cross-examination indicated that she spoke
with Engelhart about her medical excuse on two occasions. Tr. 410–
413.
31 I credited Engelhart’s contention that she handed the medical note
to Wendell and left because Wendell’s testimony was very inconsistent
on this point. Wendell initially testified that she told Engelhart to take it
to Steffenson, but then she thought she gave it to Steffenson and, fi-
nally, settled on the belief that Engelhart took it to Steffenson. Steffen-
son, on the other hand, testified that Wendell brought the doctor’s note
to her and she was suspicious of the medical reasons stated. Tr. 120–
121, 273–275, 280–283, 297–298, 313. Notwithstanding all of the
inconsistencies surrounding the testimony of Wendell and Steffenson, it
was not only reasonable, but logical, that management would be skepti-
cal of the doctor’s note, given the myriad of explanations that Engelhart
gave over the course of several weeks in trying to get a month off from
work.
32 I primarily based this finding on Craig’s testimony. I found it
credible that Steffenson checked with him about her decision not to
grant Engelhart’s leave request and that he concurred with it before
Events Post-May 23
On May 28, Engelhart signed and submitted an unfair la-
bor practice charge to the Board. The charge, which was
filed June 7, stated:
The Employer by its agents and or representatives
violated Section 8(a)(1) of the Act when it retali-
ated against Maggie Engelhart on or about May 16,
2005 and May 23, 2005 for engaging in protected
concerted activity when it informed her that if she
took medical leave she would have to reapply for
her position.33
In June, after the charge was served, Wendell filled out a
transaction form indicating that Engelhart resigned and for-
warded it to Steffenson. Steffenson, however, did not sign
the form because it was generated after the charge was
filed.34
After the charge was filed, Engelhart left for Colorado and
stayed there for the rest of the month.35 At 10:45 a.m. on July
1, she arrived at the Respondent’s new facility on Everhard
Road and told the receptionist that she was reporting for
work. The receptionist asked Engelhart to wait as she made a
telephone call. A few minutes later, two security guards ap-
peared. One of them handed Engelhart a job application and
requested that she complete it. Engelhart questioned why she
needed to fill out an application if she did not resign and
demanded they get someone with authority. One of the
guards made a telephone call to Craig. Craig then summoned
Hemmingway to his office and told him that “she is no
longer to come to the door, and you can give her an applica-
tion. And she’s more than welcome to fill it out.” Hem-
mingway proceeded to the reception area, picked up an ap-
plication, and attempted to hand it to Engelhart. She again
questioned why she needed to complete one since she had
neither resigned nor been terminated. Hemmingway ex-
plained that this is what he was authorized to do. Engelhart
refused the take the application and said, “[y]ou’ll be hearing

Engelhart called him. Engelhart testified that Craig told her that he
was unaware of Steffenson’s denial of the leave request and would
get back to her. That assertion was not credible because Engelhart
treated the conversation as one that brought finality to her tenure
with the Respondent. That was evident from the fact that she filed
charges with the Board 5 days later. Tr. 121–122, 444, 466–447; GC
Exh. 1(a).
33 GC Exh. 1.
34 The circumstances surrounding the transaction form are some-
what suspicious. Wendell apparently generated the transaction form
after the charge was filed and sent it to Steffenson. Steffenson’s
reaction in not signing it leads me to infer that Wendell generated the
form in response to the charge and not in the ordinary course of
business. Tr. 302–304; R. Exh. 6.
35 I sustained a hearsay objection as to what Engelhart’s doctor al-
legedly told her over the telephone in June. Had I allowed it, I would
not have credited it, as Engelhart’s testimony was largely devoid of
credibility after she submitted the questionable doctor’s note. Tr.
122–123. The date that she signed the charge (May 28) and its filing
date (June 7) warrant an inference that she stayed around until the
charge was filed and not because she needed medical clearance to
travel.
UNIVERSAL SYNDICATIONS, INC. 629
from my lawyers and especially you, Ira Malcolm Hemming-
way,” and left.36
The Respondent’s Written Policies
During Engelhart’s tenure with the Company, the Respon-
dent had certain written policies in effect. Its corporate policies,
dated March 10, 2003, were acknowledged in writing by Eng-
elhart when she was hired on August 25 and placed in her per-
sonnel file. They included a bereavement policy, workplace
violence prevention policy, a policy prohibiting related em-
ployees from working in the same department, and workplace
injury or accident notification procedures. The policies further
states that “[u]npaid leave may be available for employee asso-
ciates not eligible for paid bereavement leave.” The amount of
time of paid leave is 3 business days. Eligibility is limited to
“full time employee associates that have completed three
months of continuous regular service.”37
On January 13, the human resources department issued a
memorandum to “all hiring managers/supervisors” regarding
“vacation/personal time.” It laid out a policy for vacation and
personal leave for full-time employees:
Some clarification on vacation and personal time.
If you are full-time, your vacation starts one year after
your hire date, whether that hire date was a full or part
time hire date. Vacation can be taken in full or half-day
increments. One week of vacation time is five days. You
have one year after your anniversary date to use your va-
cation time, as it will not carry over to the next year.
We recognize that at times, matters come up that cannot be
handled while you are at work; therefore you are entitled to
two personal days per year. If you are hired after June 30th,
you will be granted one personal day. Personal days start in
January and end in December. Personal days do not carry
over into the next year if not taken. Personal days may also be
taken in full or half-day increments.
Please be sure to fill out a transaction form for any
days off, within the same period that the days are taken,
and forward to Lisa for processing. She will then forward
to payroll.
Any questions please see Mark or Lisa.
The Respondent’s Administration of Leave Requests By Part-
time Employees
While the Respondent had a vacation and leave of absence
policy for full-time employees, it did not have one for part-time
employees. Such requests were addressed on a case-by-case
basis, unless they involved maternity leave or family medical
leave. Maternity leave is covered by the Pregnancy and Em-
ployment Discrimination Act (PEDA), while family medical
leave is covered by the FMLA. If an employee is covered under
that FMLA, they are eligible for up to 13 weeks of unpaid
leave. FMLA coverage requires, however, that an employee be

36 Engelhart’s testimony, especially on cross-examination, corrobo-
rated Hemmingway’s version of this transaction. Tr. 126–128, 158–
159, 162–163, 428–430.
37 GC Exh. 6.
at his place of employment for at least 1 year.38 If a request
did not fall under either the PEDA or FMLA and was greater
than 30 working days, the employee must reapply.39 This
practice contrasted with the statements made by Lynch,
Wendell, and Steffenson to Engelhart regarding her request
for a month-long leave of absence. Engelhart requested time
off for the month of June, which contains less than 30 work-
days.
Prior to May, the Respondent granted leaves of absence to
part-time employees for periods of a week or more. In none
of these instances were employees required to reapply. Alice
Flanagan was granted a leave of absence from December 7 to
January 4, or a total of 17 workdays. Nancy Putt was granted
a leave of absence from December 16 to January 4, or a total
of 8 workdays. In March, Engelhart was granted a 1 week
leave of absence.40 Nor was a transaction form filled out by
either the employee or supervisor. However, that was not
unusual, since the Respondent did not establish a policy re-
quiring the completion of such forms until sometime in the
spring of 2005.41 On February 17, Torri Petrovski was
granted a leave of absence for surgery. The leave was from
February 18 to March 18 “or sooner by [doctor’s] release.”
The transaction form indicated she was on “unauthorized
time off.”42 There was also another instance where an em-
ployee, Tammy Pease, was granted maternity leave on July
1, 2003, with an indication in the transaction form that she
would return in approximately 6 weeks.43 This transaction
was covered by PEDA.
There were instances in which two former legal depart-
ment employees reapplied for employment with the Respon-
dent. Their circumstances, however, were vastly different
from a request for 30 days off from work. Jason Yost previ-
ously worked as a law clerk for the Patent Health part of the
Company from October to December. However, the resigna-
tion of Yost, a CPA, coincided with his graduation from law
school and he left to work for an accounting firm. He was
rehired by the Respondent as a legal department employee on
April 11. The transaction form was silent as to the basis for
his separation from the Company (voluntary quit, discharge
or layoff).44 Also, John Marshall, a part-time law clerk, either
resigned or was terminated on September 17 and rehired as a
law clerk on May 23.45
Discussion
The complaint alleges that the Respondent violated Sec-
tion 8(a)(1) of the Act when: (1) Craig informed certain em-

38 Tr. 306–308.
39 Steffenson conceded this important distinction between 30
working days and 30 calendar days. Tr. 314, 322.
40 GC Exh. 2; Tr. 193–194, 274, 354.
41 Steffenson testified that it was “hit or miss” as to whether
transaction forms would be filled out. Tr. 298–302; R. Exh. 10.
42 GC Exh. 4.
43 GC Exh. 5.
44 The transaction form indicates that he never worked for “Uni-
syn” before, but the resume clarifies that he was employed by Patent
Health.
45 There is no documentary proof that he was terminated on Sep-
tember 17, 2004, but no one questioned this testimony. Tr. 199.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD630
ployees they would be terminated if they continued to discuss
the pizza tip incident with other employees; (2) Craig and
Mendenhall subjected Engelhart to surveillance because she
discussed the pizza tip incident with other employees; and (3) it
terminated Engelhart on May 23 because she and Reitz com-
plained about the pizza tip incident. The Respondent denies
such threats or surveillance and contends it merely directed
Engelhart and Reitz to stop disrupting work operations. More
importantly, it asserts that the discussion over the pizza tip
incident did not constitute protected concerted activity.
Under Section 8(a)(1), it is an unfair labor practice for an
employer to “interfere with, restrain or coerce employees in the
exercise of the rights guaranteed in Section 7.” To find an em-
ployee’s activity to be concerted, “it must be engaged in with or
on the authority of other employees, and not solely by and on
behalf of the employee himself.” Meyers Industries (Meyers I),
268 NLRB 493, 497, revd. sub nom. Prill v. NLRB, 755 F.2d
941 (D.C. Cir. 1985), cert. denied 474 U.S. 948 (1985). Fur-
thermore, the activity must relate to potential group action or
the bringing of group complaints to the attention of manage-
ment. In other words, there must be evidence that the employee
“at any relevant time or in any manner joined forces with any
other employee, or by his activities intended to enlist the sup-
port of other employees in a common endeavor.” Meyers In-
dustries (II), 281 NLRB 882, 886–887 (1986).
There is no question that Engelhart and Reitz engaged in
concerted action. They joined together to urge other employees
to call Fox Pizza regarding the pizza tip incident and brought
their complaint to management’s attention. Fair Mercantile
Co., 271 NLRB 1159, 1162 (1984). The crucial inquiry is
whether such activity was protected under the Act. In order for
concerted activity to obtain the protection of Section 7, em-
ployees must show they were engaged in activities for their
“mutual aid and protection.” The Supreme Court has liberally
construed the “mutual aid or protection” clause of Section 7 to
include concerted activities by employees “to improve terms
and conditions of employment or otherwise improve their lot as
employees through channels outside the immediate employee-
employer relationship.” Eastex, Inc. v. NLRB, 437 U.S. 556,
565 (1978). “[I]f they might reasonably be expected to affect
terms or conditions of employment,” concerted activities are
protected by Chapter 7. Brown & Root, Inc. v. NLRB, 634 F.2d
816, 818 (5th Cir. 1981) (per curiam). In that regard, the Su-
preme Court long ago established that employees’ activities are
protected when, as a concerted protest, they refuse to work in
what they perceive to be unsafe or uncomfortable conditions.
NLRB v. Aluminum Co., 370 U.S. 9 (1962).
The Board has found, as the General Counsel suggests, ac-
tivity relating to employees’ lunchbreaks to be protected activ-
ity. However, these cases are quite dissimilar. In Accel, Inc.,
339 NLRB 1052, 1056 (2003), and P. B. & S. Chemical Co.,
224 NLRB 1 (1976), and SDC Investment, 299 NLRB 779, 785
(1990), employees complained about the denial or time change
of a regularly scheduled lunchbreak. Here, on the other hand,
there is no claim that the Respondent was involved in the vol-
untary arrangement that Engelhart and others had with Hem-
mingway. Nor does this case involve complaints about manage-
rial misconduct. In Hoytuck Corp., 285 904 (1987), employees
attempted to circulate a petition seeking the firing of a super-
visor for cursing employees in front of customers. Here,
however, there is no claim that Hemmingway’s actions were
intertwined with employees’ work conditions. In Georgia
Farm Bureau Mutual Insurance Co., 333 NLRB, 850, 851
(2001), insurance agents, subject to termination if they be-
came aware of fraudulent activity and failed to report it, re-
ported fraud by a supervisor. Also, in FiveCAP, Inc. v.
NLRB, 294 F.3d 768, 784 (6th Cir. 2002), an employee circu-
lated a petition among other employees calling for the re-
moval of certain supervisors because they mishandled funds,
terminated needed employees, and used company funds to
thwart union activity. There is no proof here that Hemming-
way’s conduct had any effect on or threat to the Respon-
dent’s property.
The Respondent’s cited cases of unprotected conduct also
fail to reveal similar fact patterns, but provide general insight
regarding the concept of “terms and conditions of employ-
ment.” NLRB v. Electrical Workers Local 1229, 346 U.S.
464, 476–477 (1953) (employee circulated fliers criticizing
quality of employer’s broadcasts); Vemco, Inc. v. NLRB, 79
F.3d 526 (6th Cir. 1996) (employees left workplace for rea-
sons unrelated to their working conditions); New River In-
dustries v. NLRB, 945 F.2d 1290, 1295–1296 (4th Cir. 1991)
(employees sent letter criticizing management about the
value of a one-time gift); Orchard Park Health Care Center,
341 NLRB 642, 643–644 (2004) (nurses called Health De-
partment hotline regarding the quality of care of patients);
HCA Health Services of New Hampshire, Inc., 316 NLRB
919, 920 (1995) (employee spread false rumors relating to a
personal dispute with her supervisor); Harrah’s Lake Tahoe
Resort Casino, 307 NLRB 1821 (1992) (employees distrib-
uted literature promoting a stock option plan to purchase
half-ownership of the employer’s parent company); Honda of
America Mfg., 334 NLRB 746, 747 (2001) (employee dis-
tributed newsletter implying that a coworker was a homo-
sexual).
In the literal sense, it is reasonable to construe an em-
ployee’s communication as coming to the “mutual aid and
protection” of other coworkers when she informs them that a
security guard is stealing or misappropriating their money at
work. On the other hand, Engelhart, Reitz, and other em-
ployees voluntarily gave tip money to Hemmingway. Hem-
mingway was supposed to deliver the money to the pizza
delivery person. Essentially, Engelhart and Reitz were com-
plaining to coworkers about their personal arrangement with
Hemingway. Under Ohio law, a gratuitous bailment was
created when Hemmingway, without compensation, accepted
the tip money for the purpose of passing it on to the pizza
delivery person. 7 Ohio Jurisprudence 2d 110, Bailments,
Section 4. On that basis, the employees may have sought
monetary relief in the local court. Sandlin v. First National
Bank of Cincinnati, 20 Ohio App.2d 200, 203 (Ohio App.
1969). It did not amount to theft in the workplace.
Assuming, arguendo, Hemingway’s conduct amounted to
theft in the workplace, the Respondent may have had a le-
gitimate interest in the matter. In Metropolitan Edison Co.,
330 NLRB 107, 108 (1999), the Board held that “concerns
UNIVERSAL SYNDICATIONS, INC. 631
about petty cafeteria theft” do not pose an “apparent threat to
employee or public safety” and do not carry the same “unusu-
ally great weight” as an employer’s interest in employee illegal
drug use. Nevertheless, the Board noted that workplace theft is
a legitimate and substantial employee safety consideration.
That case, however, involved the issue of an employer’s duty to
bargain pursuant to Section 8(a)(5), and it would be a stretch to
equate an employer’s possible interest in preventing petty cafe-
teria theft with employees’ conditions of employment.
The Respondent was essentially detached from the lunch-
ordering arrangement that the pizza group had with Hemming-
way. The Respondent’s only involvement was that it provided
employees with a 1/2 hour lunchbreak. The testimony indicated
that having lunch delivered was a benefit to employees because
1/2 hour was not much time to go out for lunch. That was a
reasonable observation, but there was nothing to prevent em-
ployees from brown-bagging their lunch or having someone
other than Hemmingway collect the money and process the
food order. Under the circumstances, Engelhart’s discussion of
the pizza tip incident did not amount to protected activity, a
necessary component in establishing a Section 8(a)(1) prima
facie case. Therefore, all causes of action in the complaint are
fatally flawed.
Conclusions of Law
1. The Respondent is an employer engaged in commerce
within the meaning of Section 2(2), (6), and (7) of the Act.
2. Maggie Engelhart’s discussion of the pizza tip incident
did not constitute concerted protected activity and, therefore,
the General Counsel did not prove, by a preponderance of the
evidence, that the Respondent threatened Engelhart, placed
her under surveillance, and terminated her in violation of
Section 8(a)(1) of the Act.46
On these findings of fact and conclusions of law and on
the entire record, I issue the following recommended47
ORDER
The complaint is dismissed.

46 The dismissal of the charges due to the failure to prove pro-
tected concerted activity renders it unnecessary to reach any further
conclusions. Nevertheless, should the Board disagree with my con-
clusions, the findings of fact address all elements of the charges and
provide the Board with a basis to render an alternative decision on
the merits.
47 If no exceptions are filed as provided by Sec. 102.46 of the
Board’s Rules and Regulations, the findings, conclusions, and rec-
ommended Order shall, as provided in Sec. 102.48 of the Rules, be
adopted by the Board and all objections to them shall be deemed
waived for all purposes.