Thomas E. Kaprive, Appellant,v.Lt. Gen. Kenneth A. Minihan, Director, National Security Agency Agency.

Equal Employment Opportunity CommissionSep 2, 1999
01972374 (E.E.O.C. Sep. 2, 1999)

01972374

09-02-1999

Thomas E. Kaprive, Appellant, v. Lt. Gen. Kenneth A. Minihan, Director, National Security Agency Agency.


Thomas E. Kaprive, )

Appellant, )

) Appeal No. 01972374

v. ) Agency No. 89-018; 93-079;

) 94-111

) Hearing No. 120-94-5866

) 120-95-6081X

Lt. Gen. Kenneth A. Minihan, ) 120-95-6446X

Director, )

National Security Agency )

Agency. )

)

)

DECISION

Thomas E. Kaprive, (hereinafter, "Appellant") filed a timely appeal from

a final agency decision (FAD) concerning his equal employment opportunity

(EEO) complaint of unlawful employment discrimination on the bases of

reprisal and age (7/7/36), and in violation of Title VII of the Civil

Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq. and the Age

Discrimination in Employment Act of 1967 (ADEA), as amended, 29 U.S.C. �

621 et seq. Appellant alleges he was discriminated against when: (1)

he was not promoted to a GGD-14 in 1989; (2) he was not promoted to a

GGD-14 in 1993, and 3) he was not promoted to a GGD-14 in 1994<1>. The

appeal is accepted in accordance with EEOC Order No. 960.001. For the

following reasons, the agency's decision is REVERSED and REMANDED.

The record reveals that appellant, a Senior Contracting Specialist GGD-13

at the agency's Office of Contracting in Fort Meade, Maryland, filed a

formal EEO complaint with the agency on March 21, 1989, alleging that

the agency had discriminated against him as referenced above. At the

conclusion of the investigation, appellant requested a hearing before

an Equal Employment Opportunity Commission (EEOC) Administrative Judge

(AJ). Following a hearing, the AJ issued a Recommended Decision (RD)

finding no discrimination.

The AJ concluded that appellant had contested the agency's failure to

appoint him as a Branch Chief as part of his claim of non-promotion

and determined that the claim was moot because he was appointed as a

Branch Chief shortly after filing his complaint. The AJ interpreted

appellant's claim that the younger interns received preferential treatment

in promotions, assignments etc. as a claim of disparate impact. She then

concluded that appellant had failed to put forth sufficient statistical or

expert evidence to prevail on a disparate impact claim, and consequently

the intern program as implemented was not found to be discriminatory.

The AJ determined that appellant failed to establish by a preponderance

of the evidence that he had been discriminated against on the basis of

his age. She concluded that appellant failed to show that management's

legitimate non-discriminatory reasons were a pretext because the evidence

showed he was considered good, but not outstanding as were the employees

promoted. She noted that testimony indicated appellant did not perform

duties outside of his normal expected duties like those who received

promotions.

Finally, the AJ concluded that appellant failed to prove a prima

facie case of reprisal because he did not show that the motive for

his non-promotion was his EEO activity. She also concluded that the

Directorate or Agency Promotion Boards were not aware of appellant's

EEO activity in 1989 or 1993.

The agency's final decision adopted the findings of the AJ in large part.

On appeal, appellant contends that the AJ erred in finding that the

Agency had presented credible justifications for discriminatory conduct.

He averred that the AJ based her opinion on the statements of managers who

had directly contradicted their own previous ratings of his performance

at or near the highest possible numerical rating. Appellant also alleged

error in the finding of no retaliation because a Division Chief had

stated that managers would not support appellant's promotion due to his

filing of an age discrimination complaint.

After a careful review of the record, and applying the principles set

forth in McDonnell Douglas v. Green, 411 U.S. 792, (1973) and Texas

Department of Community Affairs v. Burdine, 450 U.S. 248(1981), Loeb v.

Textron, 600 F.2d 1003, (1st Cir. 19779), the Commission finds that

contrary to the AJ's conclusions, the record contains substantial evidence

of age discrimination and that the agency's nondiscriminatory reasons

for not promoting appellant are not credible. Although we are usually

deferential to an AJ's credibility findings, there was documentary

evidence which directly contradicted witness testimony regarding

appellant's weaknesses. There was also no documentary evidence of the

credentials of the person promoted in 1989 over appellant on the record.

See, Esquer v. United States Postal Service, EEOC Request No. 05960096

(September 6, 1996); Anderson v. Bessemer City, 470 U.S. 564, 575 (1985).

Saramma v. Department of Veterans Affairs, EEOC Request No. 05930131

(September 2, 1993). As outlined below, the reasons given by the agency

for not promoting appellant are not supported in substantial part by

the record.

As discussed below, we are persuaded that appellant was denied a promotion

in 1989 due to a series of discriminatory events starting with the phasing

out of his team from 1988 to 1989 and the influx of a younger group of

employees who were ripe for promotion in 1988 and 1989. The agency was

also motivated to advance many of its young interns who were identified

by an internal report performed by the agency's Inspector General as

"frustrated". The agency's efforts to retain its up and coming younger

class are readily apparent from the record and caused it to steer the more

desirable work to the younger employees at the expense of appellant's

career, and for each of the next succeeding promotion cycles. As one

manager explained, when the new Office Chief (S1) took over, in 1988,

the Contracting Office took a different course.

Unlike the AJ, we did not view appellant's claims as stating a

disparate impact case with respect to the agency's intern program.

Appellant complained that preferential treatment was given to the

interns, a majority of whom were much younger than appellant, but also

some non-interns who were much younger and as such, his claims were more

properly analyzed as disparate treatment claims.

Nevertheless, the preponderance of the evidence as discussed below,

established that younger employees were favored with a few well-placed

exceptions for promotions and assignments, and were mentored and sponsored

by various management employees to ensure that they were successful.

1989 Promotion

At the time appellant was being considered for a promotion to GGD-14

for the 1989 promotion cycle, he had received all excellent performance

appraisals and superior ratings on the Inventory of Attributes which is an

appraisal done for grades 12 through 15 only. The Inventory of Attributes

rated employees on such areas as innovativeness, effectiveness, drive and

initiative, and advancement potential. From 1987 to 1989 his supervisor

rated him with the highest scores possible and indicated that he "should

be immediately promoted to a position of greater responsibility"..., and,

"he has all the attributes required for a higher management position".

He received superior ratings from a different supervisor in 1985 and

1986 who also noted appellant had the potential and knowledge to assume

responsibilities at a higher grade level, which at that time would

have been a GGD-14. Appellant's excellent appraisals and high ratings

continued through 1994.

Also at this time, appellant had been team leader to as many as five

employees but by 1989 his team was down to only one other employee,

an intern, who testified that appellant's team was being phased out.

Appellant was at that time 53 years old and was considered "not one of

the young turks". He had obtained his Bachelor's Degree in 1986, and was

a warranted contracting officer, certified in two professional areas.

Although he had been recommended for promotion by two of his Division

Chiefs on separate occasions and his name was independently raised by

the Chairman of the Promotion Board, his Office Chief(S1)(DOB 2/3/44)

refused to advance his promotion because in his opinion there were

others more qualified. Contrary to this statement, S1 reported to the

EEO counselor that appellant was "promotable... the question was when".

The lack of support or sponsorship from an Office Chief was viewed as

detrimental to a promotion. One former member of a promotion board

testified that she looked for the recommendation and testimony of the

Office Chief for "promotable" candidates. The agency's own exhibit

setting forth the notations of a promotion board member specifically

indicated that S1 had endorsed a particular candidate<2> and finally,

a former grade 15 employee of the Contracting Office testified that

Office Chiefs such as S1 have a lot of influence over their Division

Chiefs in who they recommend for promotions. S1 was called on to

support an "add-on" of a nominee S1 had submitted in a previous year.

Add-on nominees were employees identified by the next higher level

promotion board as promotion candidates.

Although it appears from the record that the criteria for promotion to

GG-14 varied from board member to board member in some respects, the

criteria listed by one former member included assignments, education,

training, awards, and time-in-grade. For Contract Office employees, she

looked at whether the employee had good customer satisfaction and whether

he/she had achieved any cost savings. It was noted on appellant's 1990

performance appraisal that he was highly respected by managers and peers

in the organizations he serviced. Similar comments were contained in

appellant's other evaluations.

Appellant made several arguments that S1 refused him attractive

assignments, or hampered his efforts to highlight his abilities.

He contended that he was unfairly denied appointment to a promotion board

and was refused the opportunity to travel overseas to conduct an audit

of a contractor. S1 who had served on more than one promotion board,

denied that serving on a promotion board would advance one's chances

of promotion. This was, however, disputed by the agency's own exhibit

which indicated the notations of a promotion board member that a candidate

had served on a peer promotion board.

Furthermore, S1 was not truthful when he claimed that appellant had not

volunteered to serve on a promotion board. S1 claimed that appellant's

supervisor verified this fact to him. Instead, the agency's own exhibit

establishes that appellant's supervisor had made a written list of persons

for S1 to chose from which included appellant. She also testified that

appellant had volunteered. Even so, S1 did not select appellant to serve.

S1 similarly contended that work on overseas projects would not enhance an

employees' chance of promotion, but a former promotion board member stated

specifically that he viewed overseas travel as a plus when considering

whom to promote. Appellant's request to work on an overseas audit was

turned down in favor of a younger intern.

The employee promoted in 1989 was 35 years old at the time and had

been an intern. The record contains none of his performance appraisals,

Inventory of Attributes or other documentation of his qualifications aside

from the general testimony of managers of his superiority. This same

employee had also been one of seven employees named as Branch chiefs

in 1988. Aside from this fact, there is insufficient specific evidence

to sustain the agency's articulation of its non-discriminatory business

reasons for not promoting appellant.

According to a management employee later to become appellant's supervisor,

one of the reasons appellant had not been promoted was that he was

not a branch chief, division chief or a deputy division chief. Thus,

we find that the agency's failure to appoint him as a branch chief in

1988 contributed greatly to him not being promoted in 1989.

Appellant was finally appointed a branch chief in November 1989 after

he filed his first EEO complaint. It was undisputed that he was not

given any high profile contracts or "customers" and that he was largely

responsible for training new contractors. No one wanted to work in

appellant's branch.

Appellant's branch chief (age 52) in 1989 testified that she had

recommended appellant every year from 1985 to 1989 for a promotion. She

acknowledged that "younger personnel have the edge" for promotions.

Nine employees of the Contracting Office aged 45 to 60, grades 12 to

14 expressed the opinion that appellant had been discriminated against

due to his age. In their view the vast majority of personnel receiving

promotions, educational opportunities and awards were under the age

of 40. They also expressed the view that many people over age 40 had

left because they did not receive adequate recognition. According to

the Senior Contracting Advisor (age 68), although he did not believe

employees were treated differently because of their age, "to some degree,

this [discrimination] may be true of employees over age 50 because those

employees are closer to retirement." These employees impressions are

borne out by the agency's statistics.

The agency's report of its data related to the age of its employees as

of 1991 concluded that NSA "remains a YOUNG agency". 60.2 percent of

employees promoted as of 1991 to grade 14 were 39 or younger, 28 percent

were ages 40-49, 10 percent were 50-59 and 1 percent were 60 and over.

The agency's workforce profile indicated that the average employee of

NSA in 1991 was 39 years old with 12.5 years experience, 30 percent of

its workforce was under the age of 31. In 1991, appellant was 55 years

old with 24 years of experience.

As of 1994, the Contracting Office nominated employees for grade 14 who

were on average 40 years old, and the average nominee at the next level

of promotion review was 41.4 years old. These ages are well below the

age of appellant who was 58 in 1994, and they point to a significant

pattern of promotion that appellant did not fit into. It is also

persuasive evidence in addition to the record as a whole, that but for

appellant's age, he would have been promoted in 1989 or thereafter.

Loeb v. Textron, Inc., 600 F.2d 1003 (1st Cir. 1979).

The Inspector General's Report

The agency's Inspector General's (IG) office conducted an investigation

of the Contracting Office workforce in 1988 which we believe had an

impact on management's desire to promote its younger employees and

interns over older employees like appellant. The IG report was based

on interviews and surveys of employees, concluded that there were too

few management slots for the number of interns employed and that the

interns had expressed the frustration that it would be difficult to

advance beyond grade 13 without becoming a branch chief.

The IG recommended that the office establish a journeyman grade 14 for its

contracting officers and request advancement to grade 14 out of cycle for

some of its grade 13 employees. The report concluded that the Contracting

Office "is one of the youngest in the Agency"...and "the procurement

profession is highly mobile with continuing job opportunities both

inside and outside the Agency". Thus this evidence strongly indicates

that the Branch Chief position had been highly valued as the vehicle

for promotion to a GG-14 at that time. It is also persuasive evidence

that the Contracting Office responded to the reported frustrations of

the younger contractors by advancing seven of them in 1988, all 41 or

younger to branch chief positions. Although the IG report discussed

the need to keep experienced people as well, the average age of those

promoted indicate that the Contracting Office was more concerned with

keeping its younger employees.

In addition, S1 testified that he had concerns about retaining interns

after they had graduated from the program and wanted the agency to "garner

lots of benefits from them downstream." There was also testimony of

a non-intern (4/24/44) that he approached his Division Chief about his

chances of promotion in 1987 and was informed that S1's interns had to

be promoted first.

Training

The record is undisputed that appellant did not receive valuable

training. According to an employee of the office responsible for

processing training requests testified that from 1990 and before,

appellant had not been nominated by his office to attend any of the

exclusive contracting courses.

Appellants request to attend a course in 1992 entitled "Foreign Affairs

Interdepartmental Seminar" was turned down by his Division Chief (DOB

1958) because it would be a "stretch to state that anyone in L4 has

foreign affairs responsibilities". The same course was approved for

another employee in the office (DOB 1959).

Appellant's request for management training in 1993 was turned down,

he was approved for an Acquisition Reform training in 1994.

Awards

The agency relied on the fact that appellant did not receive as many

awards as its nominees in 1993 and in 1994 as one of the reasons

appellant was either not promoted or not nominated for promotion.

Appellant's division chief in 1988 recommended him for an award but

appellant had received relatively few awards since that time.

Division Chief (D1) offered additional insight into the process for

obtaining awards stating that the giving of awards is influenced by

the division chief who would urge a "customer"<3> to write a letter or

give a cash award to express appreciation to a particular contracting

officer. The cash awards came mostly from the larger customers who were

not assigned to appellant. It is also apparent from the record that

appellant was not a favored contracting officer of D1, a view fostered

by S1, and presumably did not receive the same backing from him as others.

S1 gave testimony that in the earlier years of his tenure as Office

chief, he took the nominations of his Division Chiefs and ultimately

decided which employees would receive awards from the agency.

1993 and 1994 Promotions

There was evidence that the promotion system consisted of three levels

beginning at the office level and then progressing to the Directorate

and then the agency level. A chairman of the 1986 promotion board

testified that at each level the board members reviewed all eligible

grade 13 employees on a "zero based" review meaning that they could

select someone even if not recommended by one's office. Although this

kind of system would seem to favor employees like appellant who was not

favored by his office, we conclude it would not have helped him advance

because he was not receiving the kind of award recognition, assignments

and training opportunities as other employees. As appellant testified,

his branch was the only one not contracting.

In addition, D1 testified that a new candidate would not be initially

considered at the third or agency level of review, and that he had

never heard of the senior executive board promoting someone without the

support of their office chief. Each of the employees promoted from the

Contracting Office in 1992 (age 54), 1993 (age 45), and 1994(age 48)

were recommended by S1. Appellant was included on a list recommended

by S1 for promotion to grade 14 in 1991 and 1992, but he was never S1's

first choice and we conclude he was not a serious contender without the

same kinds of assignments and projects as S1's first choices.

In 1993 and 1994, appellant was not recommended by his Division Chief,

or S1 to the promotion board. According to appellant, at that time he

was left with all the older employees, part-timers, and less educated

employees to train, and his branch was not contracting as all the other

ones were. It was obvious that the same pattern that started in 1988

continued, making it harder to justify his promotion.

Despite appellant's less favorable status, he testified that he took some

initiative to make the best of his group of "elderly women" by giving

a symposium for Martin Marietta Corporation. The symposium featured

presentations given by his group on the contracting process for which

he received compliments, but no formal recognition. He also testified

that his group published an update of contracting changes in the law,

and news from the Procurement Office to 300 sites locally and overseas.

His efforts were apparently not recognized.

The agency contends that it did not discriminate based on age because

an employee close to appellant's age was promoted in 1992, and S1 had

nominated at least two other employees over the age of 50. The agency

did not dispute appellant's argument, however, that the nominee in 1992

(age 54) was the spouse of an office chief and whose favorable connection

may have played a part in her promotion. Also, it is worth noting at this

juncture that, although the agency may promote some within a protected

group, this does not detract from the finding of discrimination. It is

well settled that discrimination against a particular protected group

may not be proven with mathematical certainty, but must be proven by a

preponderance of the evidence. Burdine 450 U.S. at 252-3. Appellant need

only prove that discrimination more likely motivated the decision. Id.

The 1993 promoted employee (DOB 1948)became a branch chief the same year

as appellant. He had not graduated from college as did appellant and

they similarly had excellent performance appraisals and high ratings on

their Inventory of Attributes. He had been recommended for promotion

in 1991 and 1992 above appellant but not in 1993, the year in which he

was promoted. The notable difference between the two was his service

as the Combine Federal Campaign Chairman and as management employees

stated, his "can do" attitude. He also received many awards from 1989

to 1992. Although management employees complained about appellant's

lack of positive attributes, they are not supported by his performance

appraisal in 1993 which again concluded that appellant was "capable of

progressing to a higher level as a contracting officer".

A review of the comparisons in the record of those employees promoted

in 1993 and 1994 reveal that there is little difference in their

accomplishments when compared to appellant. That is, the employee

promoted in 1994 had obtained a Masters degree, whereas appellant had a

Bachelor of Science degree, yet, appellant had been professionalized in

two areas compared to one for the promoted employee. Both had excellent

performance appraisals, the highest ratings on their Inventory of

Attributes and comparable numbers of Letters of Appreciation.

The main area of difference occurred where management had the discretion

in making an assignment, in giving an award or in nominating for a course.

The agency did not compare the number of years of experience of the

employees promoted in both 1993 and 1994, but appellant's testimony

was undisputed that he had more experience and had already done much

of what the younger employees were being commended for. For instance,

the 1994 promotee was commended for his contract work on a new day care

center whereas, as appellant stated, he had already done a contract

for a facility for children, and that there was nothing particularly

difficult about it. We are persuaded that appellant has demonstrated by a

preponderance of the evidence that but for his age he would have received

better assignments and in turn would have been promoted. Fodale v.

Department of Health and Human Services, EEOC Request No. 05960344

(October 16, 1998).

Finally, we cannot credit the testimony of many of the managers who

testified for the agency either because they contradicted their own

excellent evaluations and/or ratings of appellant, or it was undisputed

that they had little work or professional contact with appellant and

as such were not competent to testify to appellant's performance. For

instance, D1 stated that appellant did not use Total Quality Management

(TQM) initiatives, and that his performance did not merit consideration.

Yet D1 signed appellant's Inventory of Attributes in August 1993 which

rated him 99 out of 99 on his contribution to the agency's mission

stating that appellant "promotes TQM within his work unit has done a

TQM assessment of his entire branch and has excellent charts and graphs

demonstrating/measuring branch progress and productivity". Likewise,

there were complaints about appellant's timeliness, customer satisfaction

and his ability to work with the interns, none of which are supported by

either his performance evaluations or his Inventory of Attributes in which

his supervisors consistently rated him at the highest levels in all of

these areas. Appellant also addressed the timeliness of his work in his

testimony, stating that because of the turnover in his unit, employees

did not always "release" the information that projects or contracts

were completed on their computers, causing printouts to be outdated.

This was not disputed by the agency.

For these reasons, we are not persuaded by the agency's non-discriminatory

reasons for not nominating or promoting appellant and we are convinced

based on the statistical and other data of the agency's age profiles,

that younger employees had a decided advantage in this organization.

We further find that the agency's discrimination against appellant was

continuous beginning in 1988 through 1994 and as such caused him to

receive less recognition for less desirable work as a result of the

discrimination.

Reprisal

Appellant alleged that he suffered reprisal after he filed his first EEO

complaint in 1989. On this point there is a mixed record, including some

positive actions of the agency in the area of performance appraisals

and the inclusion of appellant on a promotion list after he filed his

first EEO complaint. On balance, there is not enough evidence to find

that the agency retaliated against appellant.

Therefore, after a careful review of the record, including appellant's

arguments on appeal, the agency's response, and arguments and evidence

not specifically discussed in this decision, the Commission REVERSES

the agency's final decision and REMANDS the matter to the agency to take

remedial actions in accordance with this decision and the ORDER below.

Although appellant requests attorneys fees, attorney's fees are not

available in a case brought under the ADEA. Seymour v. Department of

Veterans' Affairs, EEOC Request No. 05900257 (July 20, 1990).

ORDER (D1092)

The agency is ORDERED to take the following remedial action:

The agency shall retroactively promote appellant to GG-14 from June 1988.

Appellant shall also be awarded back pay, seniority and other employee

benefits from the date of the effective promotion.

The agency shall determine the appropriate amount of back pay (with

interest, if applicable) and other benefits due appellant, pursuant to

29 C.F.R. � 1614.501, no later than sixty (60) calendar days after the

date this decision becomes final. The appellant shall cooperate in the

agency's efforts to compute the amount of back pay and benefits due,

and shall

provide all relevant information requested by the agency. If there is

a dispute regarding the exact amount of back pay and/or benefits, the

agency shall issue a check to the appellant for the undisputed amount

within sixty (60) calendar days of the date the agency determines

the amount it believes to be due. The appellant may petition for

enforcement or clarification of the amount in dispute. The petition for

clarification or enforcement must be filed with the Compliance Officer,

at the address referenced in the statement entitled "Implementation of

the Commission's Decision."

3. The agency is directed to conduct EEO training for the all Managers and

S1 of the Contracting Office. The agency shall address these employees'

responsibilities with respect to eliminating discrimination in the

workplace.

4. The agency shall take appropriate preventative steps to ensure that

no employee is subjected to age discrimination from the present and in

the future and to ensure that appropriate steps are taken immediately

after management is notified of any such discrimination;

5. If S1 remains an employee of the agency as of the date of this

Order, the agency shall provide him a minimum of sixteen (16) hours

of EEO sensitivity training with respect to the Age Discrimination in

Employment Act.

6. The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation of the

agency's calculation of back pay and other benefits due appellant,

including evidence that the corrective action has been implemented.

POSTING ORDER (G1092)

The agency is ORDERED to post at its Fort Meade, Maryland facility,

copies of the attached notice. Copies of the notice, after being

signed by the agency's duly authorized representative, shall be posted

by the agency within thirty (30) calendar days of the date this decision

becomes final, and shall remain posted for sixty (60) consecutive days,

in conspicuous places, including all places where notices to employees are

customarily posted. The agency shall take reasonable steps to ensure that

said notices are not altered, defaced, or covered by any other material.

The original signed notice is to be submitted to the Compliance Officer

at the address cited in the paragraph entitled "Implementation of the

Commission's Decision," within ten (10) calendar days of the expiration

of the posting period.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 19848, Washington,

D.C. 20036. The agency's report must contain supporting documentation,

and the agency must send a copy of all submissions to the appellant.

If the agency does not comply with the Commission's order, the appellant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The appellant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.408,

1614.409, and 1614.503(g). Alternatively, the appellant has the right to

file a civil action on the underlying complaint in accordance with the

paragraph below entitled "Right to File A Civil Action." 29 C.F.R. ��

1614.408 and 1614.409. A civil action for enforcement or a civil action

on the underlying complaint is subject to the deadline stated in 42

U.S.C. � 2000e-16(c)(Supp. V 1993). If the appellant files a civil

action, the administrative processing of the complaint, including any

petition for enforcement, will be terminated. See 29 C.F.R. � 1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in the

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive the

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. � 1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. � 1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil

action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

9/02/99

DATE Carlton A. Hadden, Acting Director

Office of Federal Operations1Appellant

also alleged denial of upward mobility,

utilization of technical/managerial skills and

career development which were the subject of a

supplemental investigation and are addressed in

general throughout this decision.

2 As the AJ pointed out, the agency redacted the name of this employee and

many others making it difficult to decipher which managers and employees

were involved at various parts of the investigation.

3Although they are referred to as customers, they are often internal

offices of NSA.