Robert D. Jew, Complainant,v.Arne Duncan, Secretary, Department of Education, Agency.

Equal Employment Opportunity CommissionJul 24, 2009
0120073047 (E.E.O.C. Jul. 24, 2009)

0120073047

07-24-2009

Robert D. Jew, Complainant, v. Arne Duncan, Secretary, Department of Education, Agency.


Robert D. Jew,

Complainant,

v.

Arne Duncan,

Secretary,

Department of Education,

Agency.

Appeal No. 0120073047

Agency No. ED972400

DECISION

On June 23, 2007, complainant filed an appeal from the agency's May 31,

2007 final decision concerning his equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII of

the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e

et seq., and the Age Discrimination in Employment Act of 1967 (ADEA),

as amended, 29 U.S.C. � 621 et seq. The appeal is deemed timely and is

accepted pursuant to 29 C.F.R. � 1614.405(a). For the following reasons,

the Commission AFFIRMS the agency's final decision.

ISSUE PRESENTED

Whether, based on the record evidence, complainant established that he

was not selected for the position he sought on two occasions, because

of the agency's discriminatory animus.

BACKGROUND

At the time of events giving rise to this complaint, complainant

worked for the agency as an EEO Specialist, GS-260-14, Equal Employment

Opportunity Group (EEOG), Office of Management (OM), at Headquarters.

On March 11, 1997, complainant filed an EEO complaint alleging that he

was discriminated against on the bases of race (Asian-American), age

(57) and reprisal for prior EEO activity [under Title VII]1 when:

(1) on November 12, 1996, he was not selected for the position of

Equal Employment Manager (EEM), GS-0260-15, under Vacancy Announcement

No. WA-BE-6-1867: MIC; and

(2) he was again not selected on April 2, 1997, for the same position

under Vacancy Announcement No. WA-BE-7-0758: MIC.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of his right to request a

hearing before an EEOC Administrative Judge (AJ). Complainant requested

a hearing. On June 12, 2003, the AJ issued a Decision and Order without

a hearing pursuant to 29 C.F.R. � 1614.109(g)(3), finding that the

agency engaged in unlawful discrimination against complainant based

upon his race and his age. In reaching this conclusion, the AJ found

that complainant's qualifications were plainly superior to those of the

selectee (S3) under the second vacancy announcement. The AJ further

found that complainant's qualifications were plainly superior to those

of the selectees (S1 and S2) under the first vacancy announcement,

drawing an adverse inference from the fact that the agency was unable

to produce the application materials of S1 and S2. In so finding, the

AJ noted that the record shows that the interview process was a "sham"

and the rankings assigned by the selecting officials were "suspect,

and hence, biased." Finally, the AJ noted that the agency engaged in

a pattern of discrimination against professional level Asian-Americans.

On July 30, 2003, after receiving the parties' submissions of evidence

of damages, relief sought, attorney's fees and costs, the AJ issued a

Decision on Damages, and an Order Entering Judgment.

The agency issued a Final Action and Order on September 3, 2003.

Therein, the agency agreed with the AJ's decision regarding the finding

of a lack of evidence of a nexus between any prior EEO activity and the

non-selection at issue and that such a lack of evidence did not create

a genuine issue of material fact in support of a prima facie case

of reprisal discrimination. The agency disagreed however, with the

AJ's finding of race and age discrimination and the award of damages.

Therefore, the agency did not implement the decision and appealed that

portion of the decision to EEOC's Office of Federal Operations (OFO).

In Jew v. Department of Education, EEOC Appeal No. 07A30131 (January 24,

2005), the Commission found that the AJ erred when he concluded that

there was no genuine issue of material fact in dispute in this case.

Specifically, after a careful review of the record, we found that the

issues of whether the interview process and rankings were a sham, and

whether complainant's qualifications were plainly superior, constitute

genuine issues of material fact that required a determination by the

AJ as to which evidence was more credible. OFO vacated the agency's

September 3, 2003, Final Action and Order and remanded the matter to the

Hearings Unit. Although an AJ was assigned to the case on February 15,

2007, complainant subsequently withdrew his request for a hearing and

requested that the agency issue a decision in the case. Accordingly,

the AJ cancelled the hearing, and in accordance with 29 C.F.R. � 1614.110,

the agency issued a Final Agency Decision (FAD).

The FAD initially found that complainant established a prima facie case

of race discrimination, but that he did not establish a prima facie case

of reprisal discrimination. The FAD noted that complainant's prior

employment in the EEO Office is insufficient to constitute prior EEO

activity. The FAD found that complainant failed to present evidence of

a nexus between any prior EEO activity and the non-selection at issue,

and thus did not prevail in presenting evidence of a prima facie case

of reprisal discrimination.

The FAD then found that regarding the second vacancy announcement,

complainant alleged that his non-selection was based on his statements

to the selecting officials that he was going to file an EEO complaint

regarding the first non-selection. There were two selecting officials,

SO1 and SO2 (who were also part of a three-member panel of individuals

who conducted the interviews).2 SO1 indicated that she could not recall

whether complainant made any statements to her regarding his intentions to

file an EEO complaint. The FAD found that as complainant's assertion that

he informed the selecting officials of his intentions is not rebutted,

it is held that the agency was aware of his protected activity. The FAD

found that because he was not selected for the position of EEM a short

time after making the statements, complainant has established a prima

facie of reprisal discrimination with regard to his second non-selection

for the position of EEM.

Addressing the basis of age discrimination, the FAD found that

complainant established a prima facie case. The FAD then found that

the agency articulated legitimate, nondiscriminatory reasons for the

non-selections. Specifically, on July 15, 1996, the agency issued the

first Vacancy Announcement No. WA-BE-1867: MIC, Equal Employment Manager,

GS-260-15. Complainant submitted his application before the closing date.

He was included on both the agency's Merit Promotion and Placement Plan

Certificate of Eligibles (status candidates) and the Office of Personnel

Management's (OPM) Certificate of Eligibles (non-status candidates).

The agency's Certificate identified ten (10) eligibles alphabetically

by last name, including the non-status candidates certified for

selection by OPM. On OPM's Certificate, complainant was accorded a

Tentative Veteran Preference, and was the first certified candidate.

In September of 1996, the agency interviewed all candidates, including

complainant. The interview panel interviewed, rated, and ranked all ten

(10) candidates. Complainant was ranked eighth, and the agency offered

the EEM position to two individuals (S1 and S2), not in complainant's

protected groups. Both declined to accept the position, and therefore,

the announcement was cancelled.

The FAD found that thereafter, the agency re-advertised the position

under the second Vacancy Announcement No. WA-BE-7-0758: MIC. Complainant

submitted his application materials for the second Vacancy Announcement

before the closing date. Ten (10) candidates, including complainant,

were identified on the agency's Merit Promotion and Placement Plan

Certificate of Eligibles. A certificate of Eligibles for Noncompetitive

Action identifying one (1) candidate was also generated. The agency

interviewed all the candidates on the second Certificate of Eligibles,

except for those who were previously interviewed for the position under

the first Vacancy Announcement. The same interview questions used for

the first Vacancy Announcement were asked of the interviewees for the

second Vacancy Announcement. Of the eleven (11) certified eligible

candidates, the selectee (S3) was ranked first with a composite score

of 83. Complainant was ranked last with a score of 46.6.

The FAD found that the agency denied complainant's allegations of

discrimination and stated that it selected the best qualified candidates

to fill the EEM position. The agency stated that it determined that

those candidates who earned the highest ranking from the agency's

interview panel were the best qualified candidates to fill the EEM

position. According to the rankings generated by the interview panel,

complainant was not among the most highly rated and ranked candidates as

he was ranked either last or next to the last. The agency also asserts

that each selectee's experience is more applicable and relevant to the

particular duties of the position, and that complainant's experience is

of a different level and type than required to fill the position.

The FAD next noted that complainant makes two arguments in an attempt

to establish pretext. First, complainant points out that the agency's

decision not to select an Asian-American for the position is supported

by the fact that other Asian-Americans have also had trouble obtaining

management positions at the agency. Complainant asserts that the

selectees for the position in question have never been Asian, and

"just by deduction", and after having co-managed the EEOG for several

years, he believes his race had to be the reason for his non-selection.

Complainant's second argument centers on comparative qualifications.

He points to his qualifications as being superior to those of S3.

Complainant was the agency's Deputy Director of the EEO Staff for a period

of eleven (11) years. During his tenure he was responsible in large

part for all aspects of the agency's EEO program, and provided policy,

technical, and general guidance to senior management. Complainant asserts

that his application materials, including narratives addressing each KSA

with specificity, demonstrate qualitatively better experience than S3.

He also points out that his application materials demonstrate the overall

quality of his cabinet-level experience at the agency.

The FAD found that complainant's statistical evidence is not persuasive

evidence that in the instances at hand, discrimination was the reason he

was not selected. Additionally, the FAD noted the following concerning

complainant and S3: Complainant was the agency's Deputy Director of the

EEO staff for a period of eleven (11) years, and during his tenure,

he was responsible in large part for all aspects of the agency's

EEO program, and provided policy, technical, and general guidance

to senior management. S3 on the other hand, demonstrated impressive

experience initiating changes within an organization, while complainant's

experience in this regard was limited. Complainant had twenty-two

(22) years of EEO experience, compared to S3's eighteen (18) years.

Complainant's EEO experience was in one office and in one position,

while S3's experience was more varied. S3's performance ratings

were superior to those of complainant. Based on the above, the FAD

concluded that a close look at the comparative qualifications would not

lead a reasonable person, exercising impartial judgment, to conclude that

complainant's qualifications were of such weight or significance that the

selecting official would have selected him over S3. The FAD concluded

that complainant did not prove, by a preponderance of the evidence,

that the challenged actions were motivated by discriminatory animus.

CONTENTIONS ON APPEAL

Complainant submitted a timely brief in support of the appeal, dated

August 22, 2007.3 On appeal, complainant, through counsel, contends that

in finding the agency's articulated basis for their hiring decision as

being legitimate, the agency failed to take into account the "missing

evidence" (the missing applications of the applicants) which prevented

complainant from challenging the agency's proffer. Further, complainant

contends that the fact that the agency failed to maintain these records

after being placed on notice in December of 1996 has created an adverse

inference that the agency has acted in bad faith. Complainant states

"Here, the evidence is clear that the agency has willfully failed

to produce, lost, misplaced, or destroyed the requested evidence, and

therefore, the Appellant, was and is entitled to a presumption of pretext.

It becomes problematic for the Agency when the only application maintain

is that of the Appellant." Next, complainant contends that the record

supports his claims.

In reply, the agency maintains that the analysis, findings and

conclusions as put forth in its FAD, are correct. The agency notes

that complainant's primary contention on appeal is that he is "entitled

to a presumption of pretext" because the agency was unable to produce

complete application materials for S1 and S2, who were offered, and

declined, employment under the first vacancy announcement. The agency

asserts that complainant fails to give any credence to the fact that the

position at issue was not filled under the first vacancy announcement,

but instead, was filled under the second vacancy announcement for which

the agency has produced all relevant application materials. The agency

contends that complainant has not provided any evidence of pretext,

and asks the Commission to affirm the FAD.

ANALYSIS AND FINDINGS

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. � 1614.110(b), the agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999) (explaining that

the de novo standard of review "requires that the Commission examine

the record without regard to the factual and legal determinations of the

previous decision maker," and that EEOC "review the documents, statements,

and testimony of record, including any timely and relevant submissions

of the parties, and . . . issue its decision based on the Commission's

own assessment of the record and its interpretation of the law").

The Commission first addresses complainant's argument that sanctions are

in order for the agency's failure to produce the applications of the

selectees under the first vacancy announcement. Federal regulations

require a federal agency to maintain all records relevant to an EEO

complaint until after final resolution of that complaint. General Services

Administration, Federal Property Management Regulations, 101.11.4,

General Records Schedule I, Item 26. This Commission's regulations

echo that requirement. 29 C.F.R. � 1602.14 (a) makes it clear that in

the case of a contested selection decision, the agency shall maintain

the application forms for the aggrieved party and all other candidates

for the same position. The agency here plainly failed to meet its duty

to maintain documents critical to this case. This failure compels the

application of an adverse inference that if the relevant information

had been provided it would have been favorable to the appellant and

unfavorable to the agency. Insurance Corp. of Ireland v. Compagnie des

Bauxites, 456 U.S. 694, 705 (1982); Capaci v, Katz & Besthoff, Inc.,

711 F.2d 647, 611, n. 7 (5th Cir. 1983, cert. denied, 466 U.S. 927

(1984); Hicks v. Gates Rubber Co., 833 F.2d 1406 (10th Cir. 1987);

Brown v. Department of the Treasury, EEOC Appeal No. 01890646 (May

15, 1989). To do otherwise would encourage federal agencies to purge

records they are legally obligated to maintain in order to defeat an

EEO complainant's case.

Thus, we agree that sanctions are in order. Specifically, we shall

assume that the applications of the individuals selected under the

first vacancy announcement showed that they were less qualified for the

position than complainant. However, as the Commission noted in EEOC

Appeal No. 07A30131, this record contains genuine issues of material fact

in dispute. Specifically, the issues of whether the interview process

and rankings were a sham, and whether complainant's qualifications

were plainly superior, constitute genuine issues of material fact that

required a determination by an AJ as to which evidence is more credible.

As complainant withdrew his request for a hearing however, we do not have

the benefit of an AJ's credibility findings after a hearing; therefore,

we can only evaluate the facts based on the weight of the evidence

presented to us.

The allocation of burdens and order of presentation of proof in a

Title VII case alleging disparate treatment discrimination is a three

step procedure: complainant has the initial burden of proving, by a

preponderance of the evidence, a prima facie case of discrimination;

the burden then shifts to the employer to articulate some legitimate,

nondiscriminatory reason for its challenged action; and complainant must

then prove, by a preponderance of the evidence, that the legitimate reason

offered by the employer was not its true reason, but was a pretext for

discrimination. McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).

In this case, assuming complainant can establish a prima facie case

of discrimination on the alleged bases, the agency has articulated

legitimate, nondiscriminatory reasons for its actions. Specifically,

as to the first vacancy announcement, complainant was the first candidate

on OPM's Certificate. In September of 1996, the agency interviewed all

candidates, including complainant. The interview panel interviewed,

rated, and ranked all ten (10) candidates. The agency offered the EEM

position to two individuals, not in complainant's protected groups,

both of whom ultimately declined to accept the position. SO1 stated

that because she and the other two panelists spent a great deal of time

developing standard interview questions for the candidates, they "very

much relied on those [resulting] point scores." The agency indicated

that complainant was ranked 8th based on his interview. An interviewer

testified (upon reviewing his notes which are contained in the record)

that complainant's responses during the interview were not as "focused"

as he had expected or wanted. The same interviewer further explained

why complainant was not selected, as follows: A recent EEO Report

(which grew out of an EEO Task Force on which the interviewer served)

evaluating the agency's EEO program, concluded that the agency's EEO

program was deficient in meeting proposed objectives. Consequently, while

he believed complainant certainly had broad EEO experience, he was still

a part of the old regime, and felt that the office would best be served

by hiring someone from the outside as opposed to someone from the inside.

The record reveals that in contrast to complainant who already worked

for the agency's EEO office, at the time of selection, S1 was employed

with the Executive Office of the President, and S2 was employed with

the National Archives. Therefore, even drawing the adverse inference

that complainant's application, if produced, would have reflected that

complainant was more qualified than S1 or S2, the agency has articulated

legitimate, nondiscriminatory reasons for its actions, and this record

does not indicate by a preponderance of the evidence, that complainant

was not selected because of his membership in a protected group.

As to the second vacancy announcement, the agency articulated a

legitimate, nondiscriminatory explanation, namely, that out of the eleven

(11) certified eligible candidates, the selectee (S3), who was employed

as the Chief of Complaints Processing Branch for the U.S. Marshall's

Service at the time in question, was ranked first with a composite score

of 83 based on his responses to the interview questions. Complainant was

ranked last with a score of 46.6 based on his responses. The selecting

officials articulated that being a Director of the EEO group was "neither

an advantage nor disadvantage," and that while complainant had been Deputy

Director of the agency EEO staff for a long period of time, he had not

"made the impact that people wanted him to make." In contrast, S3 had

made an impact by greatly reducing his department's backlog of EEO cases.

The Commission is not persuaded, by a preponderance of the evidence

in this record, that the agency's stated reasons are mere pretexts for

discriminatory animus.

The agency has broad discretion to set policies and carry out personnel

decisions, and should not be second-guessed by the reviewing authority

absent evidence of unlawful motivation. Texas Department of Community

Affairs v. Burdine, 450 U.S. 248, 259; Vanek v. Department of the

Treasury, EEOC Request No. 05940906 (January 16, 1997). Complainant

may be able to establish pretext with a showing that the disparities

in qualifications between him and the selectee are "of such weight

and significance that no reasonable person, in the exercise of

impartial judgment, could have chosen the [selectee] over [him] for

the job in question." Ash v. Tyson Foods, Inc., 190 Fed.Appx. 924, 88

Empl. Prac. Dec. P 42,608 (11th Cir. 2006), cert. denied, 127 S.Ct. 1154

(Jan. 22, 2007). Here, complainant has failed to make this showing,

particularly given that he was unable to refute the interviewers'

assertion that they were not merely looking for the most qualified

person, but also that they wished to place an individual in the position

who represented change, as opposed to the old regime which had a poor

reputation at that time.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we AFFIRM the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_______07/24/09___________

Date

1 During the discovery phase of the hearing process, complainant abandoned

his claim of sex discrimination, which he had initially raised.

2 SO2 retired from Federal service and did not provide testimony in

this case.

3 Complainant requested an extension of time to file a brief, which was

granted until August 22, 2007.

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0120073047

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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