Red Barn System, Inc.Download PDFNational Labor Relations Board - Board DecisionsJun 22, 1976224 N.L.R.B. 1586 (N.L.R.B. 1976) Copy Citation 1586 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Red Barn System, Inc and Retail Clerks Local Union 298, affiliated with Retail Clerks International As- sociation, AFL-CIO Cases 8-CA-8422 and 8- RC-9367 June 22, 1976 DECISION AND ORDER By CHAIRMAN MURPHY AND MEMBERS JENKINS AND PENELLO On February 24, 1975, Administrative Law Judge Frank H Itkin issued the attached Decision in this proceeding Thereafter, Respondent filed exceptions and a supporting brief, and the Charging Party filed a brief in support of the Administrative Law Judge's Decision Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel The Board has considered the record and the at- tached Decision in light of the exceptions and briefs and has decided to affirm the rulings, findings,' and conclusions of the Administrative Law Judge and to adopt his recommended Order, except as modified below We find, in agreement with the Administrative Law Judge, that a remedial bargaining order is war- ranted in the circumstances herein In so finding, however, we believe some additional comments are in order This is not one of those cases where the unfair labor practices committed are either so minor in character or so isolated in nature that no bargaining order remedy is required On the contrary, the con- duct engaged in by Respondent can only properly be described as a massive and blatantly unlawful re- sponse to employee organizational activities, the im- pact of which reached all employees in the bargain- ing unit After being presented with a claim for recognition by the Union, Respondent immediately embarked upon a program designed to eliminate em- ployee support for the Union How successful Re- spondent was in achieving its objective can perhaps best be demonstrated by the fact that prior to the commencement of this unlawful campaign the Union had valid authorization cards from 20 of the 23 unit i The Respondent has excepted to certain credibility findings made by the Administrative Law Judge It is the Board s established policy not to over rule an Administrative Law Judge s resolutions with respect to credibility unless the clear preponderance of all of the relevant evidence convinces us that the resolutions are incorrect Standard Dry Wall Products Inc 91 NLRB 544 (1950) enfd 188 F 2d 362 (CA 3, 1951) We have carefully examined the record and find no basis for reversing his fmding^ employees, yet only 3 months later the Union only received 3 votes at a Board-conducted election Respondent's campaign was launched with Store Manager Hovanic's questioning of 14 to 16 of the 23 unit employees for the purpose of learning "who's behind this union thing" and what the employees ex- pected to gain by a union Upon learning the identity of two of the Union's leading adherents, Hovanic then subjected the two individuals to a detailed and patently coercive interrogation It was during these latter interrogations that Hovanic learned that the employees wanted a hospitalization insurance pro- gram Soon thereafter, Hovamc responded by dis- tributing to all unit employees the "Highlight Sum- mary" and "Employee Enrollment Application" for a group life and health benefits program for Respondent's hourly paid employees and their fami- lies By this conduct Respondent granted a new ben- efit to employees, and such action is patently unlaw- ful The employees would not be likely to miss the inference that the source of benefits so conferred is also the source from which all future benefits must flow Also, and perhaps more important from the standpoint of a remedy, the unlawful effects of this conduct cannot easily be erased for the benefit re- mains in effect and, if another election is held, it will serve as a constant reminder to employees of the Respondent's use of economic weapons to defeat the Union Nor is this by any means the only unlawful con- duct which would have a lingering effect The dis- criminatory delay in rehiring employee D'Amato and the circumstances which prompted her rehire are not likely to be forgotten by the employees D'Amato, who had been identified as one of the union ringlead- ers during Respondent's unlawful interrogation of its employees, quit herjob after being criticized by man- agement officials Within an hour D'Amato recon- sidered her decision and asked for her job back She explained to Store Manager Hovanic that she acted impulsively and asked if she really had to quit Ho- vanic replied "Under the circumstances, yes " D'Amato then asked, "[W]hat circumstances," and Hovanic explained "[T]he circumstances regarding the Union and the hearing " 2 The following day, Ho- vanic told D'Amato that the only way he would be able to rehire her was if the Union lost the election After reflecting on this comment for several days, D'Amato returned to the store to tell Hovanic that she wanted to have nothing more to do with the Union and once again asked if she could be hired She was rehired that same day As one might expect in such circumstances, D'Am- 2 D Amato had only a week earlier testified as a witness for the Union at a Board conducted hearing on the Union s representation petition 224 NLRB No 207 RED BARN SYSTEM, INC 1587 ato shifted her allegiance to Respondent and became active on its behalf After her rehire, D'Amato tape recorded the discussion at a union meeting and re- played the tape for Hovanic 4 days before the elec- tion D'Amato also served as the Company's observ- er at the Board-conducted representation election and, after the election, was promoted to the position of "Relief Manager " The unfair labor practices committed against D'Amato would of necessity have a deep and lasting effect on the other employees From the employees' viewpoint, the lesson to be learned was that the Re- spondent would show no leniency to those who sup- ported the Umon, but those who renounced it and pledged their allegiance to Respondent would be re- warded Having witnessed the fact that one of the leading union activists was unable to withstand Respondent's unlawful pressures, it is unlikely that a less committed employee would be willing to accept the risk that a decision to support the Union would not result in retaliation from Respondent Indeed, D'Amato's continued presence at the store would in- sure that the painfully learned lesson as to how Re- spondent treats supporters of the Union would not be forgotten Accordingly, the unfair labor practices committed with respect to D'Amato necessarily must be viewed as having a continuing impact on the em- ployees' exercise of their Section 7 rights under our Act Just as D'Amato's job hinged on whether she was willing to forgo her union activities, other employees were faced with a similar election by reason of Respondent's unlawful threat to impose more rigid working hours by discontinuing the existing policy of allowing the employees to leave work 10 minutes ear- ly or to report to work 10 minutes late This was no small matter because many of the unit employees worked on a part-time basis for the Respondent while pursuing their education as full-time students at a nearby university The policy of granting stu- dents 10 minutes leeway in reporting or leaving was a recognition of the difficulty the students experienced in attempting to balance their class and work sched- ules If Respondent had withdrawn this condition, as it threatened to do, many students would have been forced to choose between work and class commit- ments Obviously, this threatened change, had it been carried out, would have had a substantial im- pact on the employees We must recognize that Respondent's work force was and is now a group which contains a large num- ber of students and is subject to a rapid turnover As such, the work force is particularly vulnerable to the type of unlawful economic pressures employed by Respondent here Furthermore, it should also be rec- ognized that employees whose employment is to be for a limited period of time can have their desire for union representation thwarted simply by the realiza- tion that their employment will have ended long be- fore the Respondent can be legally forced to sit down and bargain with the duly authorized representative of its employees Just in case this was not clear to all the employees, however, Respondent held a series of meetings with the employees to drive this point home At these meetings employees were told that Respondent "was so powerful that the Union couldn't make them do anything [or] agree to anything [but Respondent would just] sit down and bargain in good faith [which] might be tied up in court for a long time and [the employees] wouldn't benefit from it because of the great turnover " We find that the remarks in question were designed to convince the employees that the selection of a bar- gaining representative would be a futile act and that by engaging in such conduct, Respondent seriously interfered with its employees' right to exercise their Section 7 rights under our Act The remarks in ques- tion merely give voice to Respondent's determination to use whatever means were necessary, be they lawful or unlawful, to keep the Union out of its store Such fixed determination is not likely to be overcome by a conventional cease-and-desist remedy Therefore, we agree with the Administrative Law Judge that a bargaining order is warranted to remedy the extensive and pervasive unfair labor practices committed by Respondent We further find that Respondent's refusal to rec- ognize and bargain with the Union on and after Jr n- uary 16, 1974, in the circumstances here, violated Section 8(a)(5) of the Act Although the consolidated complaint did not specifically allege an 8(a)(5) viola- tion, we assume that this failure resulted from our decision in Steel-Fab, Inc, 212 NLRB 169 (1974), which was modified in Trading Port, Inc, 219 NLRB 298 (1975) In any event, the record discloses that the issue of Respondent's obligation to bargain was fully litigated at the hearing Thus, the complaint alleged, inter alia, that the Umon has been and is the exclu- sive representative of the employees in the unit found appropriate herein, and that since January 16, 1974, and continuing to date, the Union has requested rec- ognition and bargaining with Respondent In sup- port of this allegation, as well as the General Counsel's theory that a remedial bargaining order is necessary, the record contains the Union's letter of January 14, 1974, demanding recognition, Re- spondent's letter of January 21, 1974, declining recognition, the Union's petition for an election, dat- ed January 31, 1974, and the authorization cards signed by 20 of Respondent's 23 employees in the 1588 DECISIONS OF NATIONAL LABOR RELATIONS BOARD appropriate unit Accordingly, all of the elements necessary to prove a violation of Section 8(a)(5) of the Act were fully litigated and established in con- nection with the General Counsel's theory that a bar- gaining order was necessary to remedy the alleged unfair labor practices 3 Since the record also estab- lishes that on January 16,- 1974, Respondent em- barked upon its course of unfair labor practices, we find that as of that date Respondent violated Section 8(a)(5) of the Act by refusing to recognize and bar- gain with the Union as the representative of Respondent's employees 4 AMENDED CONCLUSIONS OF LAW In accord with our above findings, we adopt the Administrative Law Judge's Conclusions of Law with the following modifications 1 Substitute the following for Conclusion of Law 6 "6 At all times material herein, since January 16, 1974, the Union has been the exclusive bargaining representative of the employees in the above-de- scribed unit within the meaning of Section 9(a) of the Act " 2 Insert the following as Conclusion of Law 7 and renumber the remaining Conclusions of Law accord- ingly "7 By refusing, since January 16, 1974, and at all times thereafter, to recognize and bargain with the Union as the exclusive representative of its employ- ees in the appropriate unit set out above, Respondent has engaged, and is engaging, in unfair labor practic- es within the meaning of Section 8(a)(5) of the Act " ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended , the National Labor Re- lations Board adopts as its Order the recommended Order of the Administrative Law Judge , as modified below, and hereby orders that Respondent Red Barn System, Inc, Youngstown , Ohio, its officers , agents, successors, and assigns , shall take the action set forth in the said recommended Order , as so modified 1 Insert the following as paragraph 1(g) and relet- ter the subsequent paragraph accordingly "(g) Refusing to bargain collectively with Retail Clerks Local Union 298, affiliated with Retail Clerks International Association , AFL-CIO , as the exclu- sive bargaining representative of the employees in the following unit s Schwab Foods Inc d/b/a Scott s IGA Foodhner 223 NLRB 394 (1976) 4 Trading Port Inc supra All full-time and regular part-time employees at the Red Barn System store at 233 Lincoln Ave- nue, Youngstown, Ohio, excluding all office clerical employees and professional employees, guards, and supervisors as defined in the Act " 2 Substitute the following for paragraph 2(e) "(e) Notify the Regional Director for Region 8, in writing, within 20 days from the date of this Order, what steps the Respondent has taken to comply here- with " 3 Substitute the attached notice for that of the Administrative Law Judge APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government After a hearing at which both sides had the opportu- nity to present their evidence, the National Labor Relations Board has found that Red Barn System, Inc, has violated the National Labor Relations Act and ordered us to post this notice We therefore noti- fy you that WE WILL NOT coercively interrogate our em- ployees about employee union activities WE WILL NOT threaten our employees with more rigid working hours or other reprisals if they choose union representation WE WILL NOT tell our employees that it will be futile for them to choose union representation WE WILL NOT tell our employees that their hours of work have been reduced because of their union activities WE WILL NOT make available to our employees a hospitalization insurance program or other- wise confer benefits upon them in order to dis- courage their union activities WE WILL NOT discourage membership in Retail Clerks Local Union 298, affiliated with Retail Clerks International Association, AFL-CIO, or other employee protected activities, by discrimi- natorily delaying the rehiring of employees, or by otherwise discriminating against them in re- gard to hire and tenure of employment or in re- gard to any other condition of employment, be- cause of their union support, affiliation, or protected concerted activities WE WILL NOT in any other manner interfere with, restrain, or coerce our employees in the exercise of their right to self-organization, to join or assist the above-named Union, or any RED BARN SYSTEM , INC 1589 other labor organization, to bargain collectively through representatives of their own choosing and to engage in other protected concerted ac- tivities for the purpose of collective bargaining or other mutual aid or protection, or to refrain from any or all such activities WE WILL NOT refuse to bargain collectively with Retail Clerks Local Union 298, affiliated with Retail Clerks International Association, AFL-CIO, as the exclusive bargaining represen- tative of the employees in the unit described be- low WE WILL, upon request, bargain collectively with Retail Clerks Local Union 298, affiliated with Retail Clerks International Association, AFL-CIO, as the exclusive bargaining represen- tative in the unit described below and, if an un- derstandmg is reached, embody such under- standing in a signed agreement The bargaining unit is All full-time and regular part-time employees at the Red Barn System store at 233 Lincoln Avenue, Youngstown, Ohio, excluding all of- fice clerical employees and professional em- ployees, guards, and supervisors as defined in the Act WE WILL make employee Francesca D'Amato whole for any loss of earnings she may have suf- fered as a result of our discrimination, with in- terest at the rate of 6 percent per annum RED BARN SYSTEM, INC DECISION FRANK H ITKIN, Administrative Law Judge These con- solidated cases were heard before me on October 21, 22, and 23, 1974, at Youngstown, Ohio Unfair labor practice charges were filed by the Union on June 7 and were amended on August 22, 1974, in Case 8-CA-8422 A sup- plemental decision and order directing a hearing issued by the Acting Regional Director for Region 8 of the National Labor Relations Board on August 22, 1974, in Case 8-RC- 9367, directing a hearing on certain objections to conduct affecting the outcome of an election in the related repre- sentation proceeding An order consolidating cases, com- plaint, and notice of hearing issued on August 29, 1974, consolidating for the purposes of hearing , ruling, and deci- sion the issues raised in unfair labor practice proceeding Case 8-CA-8422 with certain issues raised in representa- tion proceeding Case 8-RC-9367 The principal issues raised in the unfair labor practice case are whether Re- spondent Company violated Section 8(a)(1) and (3) of the National Labor Relations Act by coercively interrogating and threatening its employees , by announcing and grant- ing wage increases to them, by providing for them a hospi- talization and life insurance plan, by telling them that it would be futile for the employees to select the Union as their collective-bargaining representative , by refusing to rehire former employee Francesca D'Amato from about February 21 to about February 28, 1974, in order to dis- courage employees from supporting the Union, and wheth- er, under the circumstances present here , a bargaining or- der is an appropriate remedy The principal issues raised in objections in the related representation case are whether the Company carried on an "intensified campaign of coer- cion designed to chill the employees ' interest in Union rep- resentation and to undermine the employees ' allegiance to their bargaining representative " and whether the Company "threatened employees that a Union election victory would result in a loss of rights and privileges " Upon the entire record, including my observation of the witnesses, and after due consideration of the briefs filed by counsel , I make the following findings of fact and conclu- sions of law FINDINGS OF FACT I INTRODUCTION, THE LINCOLN AVENUE RESTAURANT Respondent Company, a New York corporation with its principal place of business in McLean, Virginia , is engaged in the retail fast-food business , operating restaurants throughout the United States Respondent receives annual- ly gross revenues in excess of $500,000 from the operation of its restaurants in the Youngstown , Ohio, area Respon- dent also receives goods at its Youngstown , Ohio, area res- taurants valued in excess of $2,000, which goods are trans- ported directly or indirectly from outside the State of Ohio Accordingly, I find and conclude that Respondent Compa- ny is an employer engaged in commerce within the mean- ing of Section 2(2), (6), and (7) of the Act And , I find and conclude that the Charging Party Union is a labor organi- zation within the meaning of Section 2(5) of the Act In addition, it is undisputed and I find and conclude that Thomas L Huston is area supervisor for Respondent's Youngstown area restaurants , that Michael J Hovanic is manager of Respondent's restaurant at 223 Lincoln Ave- nue in Youngstown , and that both Huston and Hovanic are agents and supervisors of Respondent within the mean- ing of Section 2(11) of the Act The unfair labor practice complaint alleges that a unit appropriate for collective -bargaining purposes consists of Respondent 's restaurant employees at 223 Lincoln Ave, Youngstown, Ohio, as described below All full-time and regular part-time employees, ex- cluding all office clerical employees and professional employees , guards and supervisors as defined in the Act Respondent 's answer alleges "that the only unit appropri- ate for purposes of collective bargaining is a multi-restau- rant unit comprised of all restaurants in the Youngstown, Ohio, geographic area " The Board 's Regional Director for Region 8, in his Decision and Direction of Election in Case 8-RC-9367, dated March 6, 1974, determined that the Lin- coln Avenue Restaurant unit, as alleged above , is appropri- ate for purposes of collective bargaining within the mean- 1590 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ing of Section 9(b) of the Act Respondent thereafter re- quested review by the Board of the Regional Director's determination The Board denied the Company's request for review, "as it raises no substantial issues warranting review " Respondent Company, in the instant proceeding, makes no attempt to introduce any newly discovered or previous- ly unavailable evidence regarding the appropriateness of the unit Further, Respondent does not claim any special circumstances which would warrant a reexamination by the Board of the unit determination in Case 8-RC-9367 Respondent is therefore precluded from relitigatmg this is- sue and the above unit, as alleged, is found appropriate for collective-bargaining purposes See Section 102 67 (f), Board's Rules and Regulations, Champa Linen Service Co, 177 NLRB 798, footnote 2 (1969), enfd 437 F 2d 1259 (C A 10, 1971), and The Hertz Corporation, 190 NLRB 665, 666 (1971) II THE UNION ATTEMPTS TO ORGANIZE THE COMPANY'S LINCOLN AVENUE RESTAURANT EMPLOYEES, THE COMPANY'S CONDUCT IN RESPONSE TO THE UNION'S ORGANIZATIONAL EFFORT on January 16, 1974, he took the letter to the office of Area Supervisor Tom Huston Hovanic recalled I [Hovanic] dust gave it to him [Huston] to read and then, after he read it, he asked me to find out who was in charge and what they wanted and how many people were involved, if possible Hovanic, as he testified, "went to the front counter where most of the employees were working at that time and [Ho- vanic] said, `Tom [Huston] wants to know who's behind this Union thing "' According to Hovanic, employees Mary Senko and Audrey Cook said "we are in charge of it " Hovanic then instructed the two employees to "come with me and [they] went upstairs " 3 Hovanic further testified When we went upstairs, I [Hovanic] said, I believe, to Mary Senko, you know, "I have to go through the motions so that they [the Company] don't know that I [Hovanic] was involved in this Who do you want me [Hovanic] to say was in charge" At that time, she [Senko] said, "Well, I guess you can say that I am," and Audrey Cook said that she was, too, she was a ringleader also and then volunteered Fran D'Amato's name 4 A The Union Requests Recognition and Files A Representation Petition The Union, by letter dated January 14, 1974, notified Respondent's Restaurant Manager Michael Hovanic that it "has been designated collective bargaining representative by the majority of your employees working at your store located at 223 Lincoln Ave, Youngstown, Ohio " The Union requested, "within the next week to ten days, a meeting with you for the purpose of negotiating a contract covering rates of pay, hours of work and all other condi- tions of employment" for the store employees This letter was received by Hovanic on January 16, 1974 I Respon- dent Company, by letter dated January 21, 1974, refused recognition because "the unit requested is inappropriate" and the Company did "not believe a majority of [its] em- ployees in an appropriate unit have properly designated [the Union] as bargaining agent" Thereafter, on January 31, 1974, the Union filed a representation petition with the Regional Director 2 B Restaurant Manager Hovanic Receives the Union's Request for Recognition and, at the Request of Area Supervisor Huston Questions Employees Restaurant Manager Hovanic testified that, upon receipt of the Union's letter requesting recognition and bargaining i By January 16 1974 the Union had secured authorization cards from 20 out of 23 unit employees By January 18 1974 the Union had secured authorization cards from 21 out of 23 unit employees The evidence pertain ing to the Union s majority status is discussed in sec III D infra On March 6 1974 the Regional Director issued his Decision and Direc tion of Election in the representation case An election was conducted on April 18 1974 The tally of ballots shows that there were approximately 18 eligible voters 17 cast ballots 3 ballots were cast for petitioner and 14 against On April 23 1974 the Union filed timely objections to conduct affecting the results of the election During Hovanic's discussion with the two employees, Ho- vanic, as he testified, "asked them what they expected to gain by a Union" and, "at that time, they presented a list of demands " The employees "wanted better wages, better working conditions and hospitalization " Hovanic, af- ter listening to and noting their demands, stated "Okay I am going to take these back over to Tom [Huston] Let's get back to work " Hovanic then "gave the list of demands to Tom Huston " 5 C The Events Attending the Refusal to Rehire Employee D'Amato Francesca D'Amato testified that she "was one of the people that had originally planned on starting the Union " She attended union meetings, signed a union card and solicited her coworkers to sign union cards D'Amato testified on behalf of the Union in the representation pro- ceeding before the Board on February 14 and 15, 1974 3 Senko and Cook as discussed in sec III D infra had signed Union cards on January 11 and 13 1974 4 D Amato as discussed infra had signed a union card on January 11 and 13 1974 Hovanic s reference in the above quoted testimony to being in volved in this concerns his presence at a union meeting held on January 11 1974 The evidence pertaining to Hovanic s attendance at the January I I meeting will be discussed in sec III D infra with related evidence concern in^ the Union s majority status The above testimony of Hovanic is substantiated in large part by the testimony of employees Senko and Cook Senko also credibly recalled that Hovanic told the two employees that Tom Huston wanted to know who was the ringleaders of the Union Senko explained at first I [Senko] didn t want to tell him but then I said I don t care I in a ringleader [Cook] said she was a ringleader D Amato was also named as a leader by the employees The two employees were asked what our gripes were They responded that we wanted better pay overtime pay seniority arrangements hospitalization I have credited the testimony of Hovanic as recited above His testimony is substantiated in large part by the credible testimony of employees Cook and Senko and upon the entire record impresses me as a reliable and full account of this incident RED BARN SYSTEM, INC 1591 Subsequently, on Thursday, February 21, 1974, D'Amato "quit [her] job" after having been faulted for "causing noise" in the restaurant At the time, D'Amato informed Hovanic that she "officially quit," and "he said fine and turned around and walked back to the kitchen " However, shortly after quitting on that same day, D'Amato reconsid- ered her decision D'Amato testified I [D'Amato] went back and told Mike [Hovamc] I wanted to talk to him, so he went back in the side lobby, and I told him that I wasn't serious in what I had said, and if it meant that I really had to quit, and he said, "Under the circumstances, yes " I asked him what circumstances, and he said, the circumstances regarding the Union and the hearing D'Amato further testified well, I [D'Amato] asked [Hovanic] what circum- stances and he explained that if he were to hire me [D'Amato] back, and if the Union were to find out, that they could sue us on the grounds of conspiracy D'Amato recalled that Hovanic said, in effect, "that if he rehired [her] under those conditions, employees would be- lieve that it was under the condition [she] campaigned against the Union," and he "didn't want people to believe that a deal had been made " Later that same day, Thursday, February 21, D'Amato, as she testified, again spoke to Hovanic about her employ- ment Coworker Audrey Cook was present D'Amato testi- fied Audrey Cook stated that if getting my [D'Amato's] job back meant for her [Cook] to stop [sic] campaigning against the Union, that she would Mike [Hovan- ic] said that her campaigning against the Union had nothing to do with my [D'Amato] getting [my] job back He [Hovanic] said he had never wanted me [D'Amato] to quit in the first place Hovanic then told D'Amato "that he would talk to Tom [Huston] the following Friday morning [February 22] and that he would let [D'Amato] know what Tom had said about rehiring [D'Amato] " D'Amato telephoned Hovanic on Friday, February 22 D'Amato testified He [Hovanic] told [D'Amato] that he had talked to Tom [Huston] that morning and that the only way he would be able to hire me back was if the secret ballot came in and the Union got voted out He told me to keep my uniforms because nothing was official 6 Store Manager Hovanic testified well after Fran [D Amato] had quit and she had come back to me [Hovan+c] she wanted to talk to me and we talked at one period by ourselves then she went back into the side lobby and a few minutes later she came over to the desk where I was sitting and she wanted to talk to me At that time, Audrey Cook was with her and we went back out on the back steps so we wouldn t be bothered by any of the em ployees and Fran asked for her job back At that time Audrey Cook said to me if it meant that Fran would be rehired that she [Cook] would be willing to give up her union activities and tell [Union Repre sentative] Marconi to forget it all I told her [Cook] that my decision as to Fran s rehiring would be based not on her union activities or Fran s union activities that that would have nothing to do with it D'Amato, as she testified, next spoke to Hovanic on Thursday, February 28, 1974 D'Amato explained I [D'Amato] told him [Hovanic] that I had gone up to the Union hall that I had talked to the people there, and I told him I was very sincere with them, I was very honest with them, and I told them I wanted my job back Hovamc then told D'Amato that she would be able "to return the following Monday " 7 D'Amato also recalled "I think I told him [Hovanic] I wanted to have nothing more to do with the Unions, I think " D'Amato resumed work on Monday, March 4, 1974, as "countergirl " About 1 to 2 months later, D'Amato was promoted to "relief manager " D'Amato placed her promotion "after the election," which was conducted by the Board on April 18, 1974 D'Amato had served as "an observer" for the Company at the elec- tion And, as Manager Hovanic acknowledged, on April 14, 1974, 4 days before the election, D'Amato had attended a union meeting, tape recorded what was said at the union meeting and replayed the tape to Hovanic later that same evening8 D Statements by Huston and Hovamc to Employees Employee Roxanne Corll testified that Area Supervisor Huston "called meetings" of the unit employees on April 9 and 16, 1974 Corll recalled that Mr Huston was telling us basically about the Union, and that if the Union got in, they would set down and bargain in good faith, but they didn't have to agree to anything, and that it might be tied up in court for a long time, and we wouldn't benefit from it because of the great turnover, and we would probably be gone And he also said that we have to go indirectly through the Union to get our problems solved, and that now we can just sit down and talk to Mike [Hovanic] and Tom [Huston] and try to get our problems solved that way And he said that we would have more rigid work hours We wouldn't be allowed to leave 10 minutes early for class if we have a class like at 1 00, we wouldn't leave at 10 to, like we do now And he said that we really weren't making enough money to pay the dues, you know Employee Audrey Cook also attended the April meet- ings She recalled, in part, as follows He [Huston] said that if we got a Union in that we might not be able to leave work early any more, and since most of us were going to school at that time, it was important, because they would let us have 10 min- utes before class 7 D Amato recalled that she apprised Hovanic that the Union wasn t going to sue the Company and that it was okay for him to hire [her] back S I credit the testimony of D Amato as stated above She is presently employed by the Company as Relief Manager Her testimony as quoted above is substantiated in part by the testimony of Hovanic And upon the record before me I am persuaded that her account of the above events is trustworthy Insofar as the testimony of Hovanic differs with the above stated testimony I am persuaded that the above testimony is more reliable and trustworthy 1592 DECISIONS OF NATIONAL LABOR RELATIONS BOARD He informed us that we were going to have a wage increase starting in May, I believe I think it was in May that we were going to go up to $1 90 an hour, and then after that we were going to have another one that was going to take us up to $2 an hour, and he said that the Servomation was so powerful of a company, of an organization, that the Umon couldn't make them do anything, and also, they would sit down and bargain in good faith, that this could be tied up in court for so long that probably none of us would ever benefit from it Employee Cook recalled that Hovanic also spoke at these meetings "and he said basically the same thing that Tom Huston said " Employee Cynthia Merrell testified that about April 2, 1974, Hovanic stated to the employee He [Hovanic] spoke to me about since I did know the advantages of having a Union in the store, he was going to tell me maybe some of the disadvan- tages of having the Union One he stated, it was that if the Umon came in, he was letting employees off, like if they had a class at a certain hour, he was letting them off ten minutes before that hour so they could make the class, and he stated if the Union got in, he would have to go strictly by the clock Also he said that many employees were only working on a part- time basis, and we wouldn't be able to afford to pay maybe the Union dues that you have to pay to the Union a month, and if we should cause a strike, which would shut down the store, as he thought it would, he would be able to replace us and place us on a waiting list of one year, which he could call us back if he needed us Employee Andrea Kulik testified that during March and April 1974, she asked Hovanic "why he was cutting work hours" and "he replied that it was because of Union activi- ty " Employee Cook testified that about April 15 or 16, 1974, she asked Hovanic "why I [Cook] couldn't work Sat- urdays any more " Cook recalled I asked Michael [Hovanic] why my hours had been cut and he said it was partly due to my school activities or my schoolwork and partly due to my Union activities I 9 Employee Senko recalled coworker Cook asking about her hours being cut and Andrea Kulik s Senko recalled we were told that the hours were cut because of fluctuation Burger King was opening up and took away our business When asked by counsel for Respondent Did you ever hear Mr Hovanic tell Audrey Cook or Andrea Kulik that their hours were cut because of their Union involvement9 Senko answered no sir I am however persuaded that the testimony of Corll Cook, Merrell and Kulik as quoted above is reliable truthful and accurate The testimony of Corll and Cook with respect to the April meetings is in part mutually coy roborative The testimony of Merrell concerns in large part like and related statements made to her by Hovanic And the testimony of Kuhk and Cook with respect to Hovanic s separate statements to them concerns related con duct in his opposition to the organizational effort Assessed in the context of the Company s response to the organizational effort and relying upon de meanor I find the above quoted testimony to be credible and trustworthy Insofar as the testimony of Huston and Hovanic differs with the above testimony I do not credit their testimony Huston was at times evasive and E Restaurant Manager Hovanic Provides a Hospitalization and Life Insurance Program for Employees Hovamc, who had been manager of Respondent's Lin- coln Avenue Restaurant since August 1973, testified that he first became "aware of any hospitalization or life insur- ance programs that were available for Red Barn hourly employees" during late January 1974 Hovanic assertedly "saw them [the insurance application forms ] laying on the table in Tom Huston's office " 10 Hovanic thereupon noti- fied the unit employees of the existence of these programs Hovanic started handing out these forms to unit employees during late January or early February 1974 As he testified "I believe the first date anybody signed one in our store, it was either the 2nd of February or somewhere around that time " Area Supervisor Huston testified , in part, as follows Q (By Mr Collins) Were you employed as area su- pervisor, Mr Huston , in 1973 , while this complement of stores including those under your supervision were owned by an Interstate Company? A Yes Q And you were, were you not, in the mid-1973- there was an acquisition of that Interstate Company and those Red Barn units by the Servomation Compa- ny A Right Q Were you aware at the time of the acquisition that there was an insurance program covering those Servomation Red Barn units that already were part of Servomation? A Yes Q Were you made aware subsequently of the con- tents of this existing plan as it would apply after the acquisition or the merger of Interstate into Servoma- tion A Yes Q When approximately did you find out about the hospitalization program? A I am not exactly certain about the exact time I think it was in December I received the application JUDGE ITKIN December of 19739 THE WITNESS Right Q (By Mr Collins) By application are you talking about the one-page form? A Yes Q I will hand you what has been marked as Gener- al Counsel's Exhibit No 10 for identification Was that the form you were made aware of some time in December 1973? A Yes, it is Q When did you first see this form, Mr Huston9 A Well, a supply of those were sent to my office Q Did you examine it or review it in any way? vague in his testimony Hovanic as noted admittedly had interrogated em ployees at the request of Huston and relayed the results of his interrogation to Huston Hovanic also had reviewed with employee D Amato a tape re cording of a union meeting Under all the circumstances I do not regard the assertions of Huston and Hovanic insofar as they conflict with the above testimony as trustworthy 10 Hovanic identified the forms as G C Exh 10 RED BARN SYSTEM, INC 1593 A Yes, I did I looked it over and I wasn't satisfied with the coverage because it wasn't the same as what we had with Interstate Restaurant Systems Q Did you take any action because of this belief9 A Well, at that point I took those applications and put them in my desk drawer I didn't do anything with them We were in a transitional period when we were merging with Red Barn System Things were being changed and formulated, there were a lot of policies being changed from week to week, and there was a definite lack of specific direction at that point and I was hoping that since everyone seemed to be in mutu- al agreement that this wasn't too fantastic a policy, we would have it revised in order that I wouldn't have to institute it 11 Area Supervisor Huston acknowledged that initially he "held them [the insurance applications] back purposely" from the unit employees I do not credit Huston's assertion that he first "circulated all these forms to the stores in Youngstown" "sometime in January, the first part of Janu- ary ," as a result of employee inquiries which were related to him by the manager of another restaurant 12 I am persuaded from the evidence of record, as discussed in sec- tion III, B , infra, that Respondent first made these insur- ance programs available to unit employees during late Jan- uary and early February 1974, in an attempt to satisfy unit employee complaints and demands which were revealed to management as a result of its interrogation of employees Senko and Cook on January 16, 197413 The parties stipulated I The Lincoln Avenue Restaurant Youngstown Ohio and the other restaurants in Tom Huston s area until June 30 1973 were owned by Interstate Restaurant Systems Inc On July 1 1973 Interstate was merged into the Red Barn Division of Servomation Corp At that time there were 48 Interstate Restaurants These 48 restaurants have continuously operated as part of Servomation since the merger until the current time The hospitalization and life insurance policy made available to the unit employees of the Lincoln Avenue restaurant in early 1974 through distribution of forms identical to G C Ex 10 is the Servomation Red Barn Division policy that had been available to Servomation Red Barn employees prior to July 1 1973 These Servo matron Red Barn forms were not distributed to former Interstate restaurants prior to the beginning of October 1973 2 All applications from employees of former Interstate restaurants for participation in the Servomation Red Barn life insurance and hospi talization policy dated during the period from the merger through January 16, 1974 were from employees of the following restaurants a Lorain Road #208 b E Cuyahoga Falls Avenue #287 c Broadmay #264 d E Main Street , Ravenna #431 e Main Street , Buffalo NY #354 f Kensington #158 g South Park, Hamburg NY #306 h State Road #81 12 Huston attempted to place this distribution during the first part of January The Union s demand for recognition as noted was received by the Company on January 16 Huston however acknowledged In fact I can t say exactly when I distributed them In his preheanng affidavit Huston stated that the forms were distributed about the end of January 1974 13 Hilda Sorriento manager of Respondents Lincoln Knolls Red Barn facility for about 4 years, claimed that she telephoned Huston in response to employee inquiries at her store concerning what hospitalization the Com pany had Sorriento placed this incident about the last week in Janu F Announcements and Grants of Wage Increases The unfair labor practice complaint alleges that about January 19 and April 14, 1974, Respondent unlawfully granted wage increases to the Lincoln Avenue unit employ- ees Respondent, in its answer, "admits that on or about January 19, 1974, wage increases were granted to its em- ployees at the Respondent's restaurants in the Youngstown area" pursuant to the Ohio Minimum Wage Law and "that on or about April 14, 1974, wage increases were granted to its employees employed at Respondent's restaurants in the Youngstown area" pursuant to the Federal Minimum Wage Law The parties stipulated Those hourly employees employed in Respondent's Ohio restaurants covered by the Ohio Minimum Wage Law, effective January 1, 1974, who at the time of such increases were being paid a wage rate less than $1 60 per hour, received a wage increase to $1 60 per hour, effective either the bi-weekly pay period ending January 12, 1974, or that ending January 19, 1974, depending upon which of those pay periods was then in effect at each such restaurant Those hourly employees employed in Respondent's restaurants covered by the Federal Minimum Wage Law, effective May 1, 1974, who were being paid less than $1 90 per hour at the time of such increases, ex- cept those employed in New York and California, where higher State minimum wage rates were in effect, received wage increases to $1 90 per hour effective either the bi-weekly pay period ending April 27, 1974, or that ending May 4, 1974, depending upon which of these pay periods was then in effect at each such res- taurant The parties further stipulated At all relevant times, Tom Huston has had supervi- sory authority, as area supervisor, over the following eight restaurants Belmont, Boardman, McCartney Road, Mahoning Avenue (Youngstown), Lincoln Avenue, Hubbard, Poland, Market Street (Youngs- town) Prior to the wage increase effective pay period ending January 19, 1974, four of these eight area res- taurants (McCartney Road, Mahonmg Avenue, Hub- bard and Market) paid their employees at $1 60 per hour or above The remaining four area restaurants paid some employees below $1 60 per hour Employ- ees at three of the eight area restaurants (Boardman, Lincoln Avenue and Poland) were raised to a $1 60 per hour minimum in the pay period ending January 19, 1974 Employees at the eighth and final area res- taurant (Belmont) were raised to a $1 60 per hour min- imum in the pay period ending March 2, 1974 As of ary 1974 Sorriento claimed that prior to her conversation with a Lincoln Knolls store employee she had no knowledge that there was a hospitaliza tion plan in effect except through hearsay from different people During her 4 years as store manager she assertedly never asked whether they had a hospitalization plan The testimony of Sorriento and Huston is vague and unclear in this respect And upon the entire record I do not credit the testimony of Huston and Sorriento pertaining to the Company s alleged reason for the distribution of these forms to unit employees during late January and early February 1974 1594 DECISIONS OF NATIONAL LABOR RELATIONS BOARD January 19, 1974, the Belmont restaurant was in Trumbull County and therefore was not covered by [the State law] At all relevant times, there has been no systemwide corporate policy of the Respondent concerning the grant of the wage adjustments to individual employees at a restaurant at the same time or subsequent to the institution there of a minimum wage rate At all rele- vant times, the decision to grant any such wage adjust- ments in restaurants in Tom Huston's area were effec- tively made by Tom Huston All employees of the Lincoln Avenue restaurant who received increases ef- fective the pay period ending March 20, 1974, had been at or above $1 60 per hour prior to the pay peri- od ending January 19, 1974 All employees of the Lin- coln Avenue restaurant who received increases for the pay period ending May 25, 1974, were above $1 60 per hour prior to the pay period ending April 27, 1974, with the sole exception of Fran D'Amato All such employees who were above $1 60 per hour prior to the pay period ending April 27, 1974 (and were still em- ployed there during the pay period ending May 25, 1974) received increases effective pay period ending May 25, 1974, with the sole exception of employee C Girts The hourly rates for unit employees during biweekly pay periods ending January 5, January 19, March 2, March 30, April 27, and May 25, 1974, are stipulated in G C Exh 12 14 III DISCUSSION As the credible evidence summarized, supra, shows, the Union initiated its organizational campaign at Re- spondent's Lincoln Avenue restaurant about January 11, 1974 By January 16, the Union had secured signed authorizations from 20 out of 23 unit employees On that same day, January 16, the Company received the Union's written request for recognition The Company rejected the Union's request for recognition and engaged in the follow- ing conduct A Interrogation, Threats, and Delay in Rehiring Employee D'Amato Upon receipt of the Union's request for recognition on January 16, Store Manager Hovanic took the request to Area Supervisor Huston Huston asked Hovanic "to find out who was in charge and what they wanted and how many people were involved, if possible " Hovanic then went to the front counter "where most of the employees were working" and said "Tom [Huston] wants to know who's behind this Union thing" Employees Senko and 14 General Counsel moves to amend the transcript His motion is dated December 4 1974 Respondent, in his reply dated December 7 1974 oppos es General Counsel only with respect to two requested changes in the tran script General Counsels motion insofar as it is unopposed is granted I am however persuaded from the record and contentions of Respondent that the two disputed requested changes are not proper and should not be made Cook acknowledged that they "are in charge of it " Hovan- ic instructed the two employees to "come with me and [they] went upstairs " Hovanic, as discussed infra, had at- tended the first union meeting on January 11 Hovanic, in interrogating the two employees on January 16, explained I have to go through the motions so that they [the Company] don't know that I was involved in this Who do you want me to say was in charge" Senko and Cook agreed that Hovanic could name them as "ringleaders " The two employees also volunteered the name of coworker D'Amato as a "leader " Hovanic then asked the two employees "what they expected to gain by a Union" and the two employees enumerated their "list of demands," which included "better wages," "better working conditions," "overtime pay," "senority arrangements," and "hospitalization " Hovanic listed these "gripes" and ex- plained to the two employees "I am going to take these back over to Tom [Huston] " Section 7 of the National Labor Relations Act guaran- tees employees "the right to self-organization, to form, join or assist labor organizations, to bargain collectively through representatives of their own choosing, and to en- gage in other concerted activities for the purpose of collec- tive bargaining or other mutual aid or protection," and the "right to refrain from any or all such activities " Sec- tion 8(a)(1) of the Act makes it an unfair labor practice for an employer to "interfere with, restrain, or coerce employ- ees in the exercise of" their Section 7 rights Recently, in N L R B v Armstrong Circuit, Inc, 462 F 2d 355, 357 (C A 6, 1972), the court stated In determining whether the particular questioning in the instant case violates the Act we look to all the surrounding circumstances to determine whether it may reasonably be said that the interrogation "tends to interfere with the free exercise of employee rights under the Act " Hughes & Hatcher Inc v N L R B, 393 F 2d 557, 563 (6th Cir 1968) Here, the two employees were openly asked to name the Union "ringleaders" and were then called away from their work stations where they were further interrogated about "what they expected to gain by a Union " The employees' demands or "gripes" were listed and brought back to high- er management There were no assurances against reprisals given to these employees And, as employee Senko re- called, " at first, I didn't want to tell him [Hovanic], but then I said I don't care, I'm a ringleader " Under the circumstances, I find and conclude that such interrogation plainly tends to interfere with employee Section 7 rights, in violation of Section 8(a)(1) of the Act 15 I find and conclude that Respondent's subsequent delay 15 Counsel for the Respondent argues that this interrogation was not coer cave because of inter also Hovanic s involvement and participation at the January II union meeting (discussed infra) However Hovanic made clear to the interrogated employees on January 16 that he was acting under in structions and at the request of Area Supervisor Huston who wants to know who s behind this Union thing The employees demands were listed and thereafter given to Huston Under the circumstances it was clear that Hovanic was acting on behalf of his superior in a manner which as discussed above plainly tends to interfere with employee Section 7 active ties RED BARN SYSTEM, INC 1595 in rehiring employee D'Amato was violative of Section 8(a)(1) and (3) of the Act Thus, employee D'Amato was one of the instigators of the union effort at the Lincoln Avenue store She signed a union card on January 11 and again on January 13 Her name was discussed with man- agement as one of the "leaders" during Hovanic's interro- gation of employees Senko and Cook on January 16 D'Amato testified on behalf of the Union during the repre- sentation case before the Board on February 14 and 15 Subsequently, on February 21, D'Amato quit her job after having been faulted by management Within an hour, D'Amato reconsidered her decision and asked Hovanic for her job back D'Amato explained to Hovanic that she "wasn't serious" and asked did she "really [have] to quit " Hovamc replied "Under the circumstances, yes " D'Ama- to asked, "what circumstances " Hovanic replained "the circumstances regarding the Union and the hearing " Ho- vanic told employee D'Amato that "if he were to hire [D'Amato] back, and if the Union were to find out, that they could sue on the grounds of conspiracy" and that "if he rehired [her] under those conditions, employees would believe that it was under the condition [she] campaigned against the Union " Hovanic assertedly "didn't want people to believe that a deal had been made " Later that same day, D'Amato and coworker Cook spoke to Ho- vamc Cook promised "to stop campaigning" if it would help get D'Amato's "job back " Hovanic asserted that Cook's "campaigning against the Union had nothing to do with" D'Amato "getting [her] job back " On the next day, February 22, Hovanic informed D'Amato that "the only way he would be able to hire [D'Amato] back was if the secret ballot came in and the Union got voted out " Six days later, on February 28, D'Amato again asked to be rehired This time, D'Amato explained that she had spoken to the Union "people," they were not "going to sue the Company," and, as D'Amato acknowledged I think I told him [Hovanic] I wanted to have nothing more to do with Unions, I think D'Amato was rehired that day She served as an observer for the Company in the representation election on April 18 She tape recorded a union meeting and replayed the tape to Hovamc 4 days before the election, on April 14 And, after the election, she was promoted to "Relief Manager " I am persuaded that, on this record, Respondent's delay in rehiring D'Amato was motivated in substantial part by a purpose to chill unionism among the unit employees Hovamc's discussions with employee D'Amato from Feb- ruary 21 through 28 were plainly calculated to get D'Ama- to and her coworkers to withdraw their support from the Union And, D'Amato understood this message She told Hovanic on February 28 that she "wanted to have nothing to do with the Unions " She tape recorded a union meeting for Hovanic She served as an observer for the company in the election She was later promoted to "Relief Manager " I find and conclude that Respondent, by delaying the re- hiring of D'Amato in the manner described above, violated Section 8(a)(1) and (3) of the Act In addition, I find and conclude that Huston and Ho- vamc unlawfully threatened employees with more rigid working conditions and reprisals and made clear to them that it would be futile for the employees to choose the Union as their bargaining agent As the credible evidence shows, Huston and Hovanic spoke to the unit employees on April 9 and 16 Huston apprised the employees that 11 if the Union got in, they would sit down and bargain in good faith, but they didn't have to agree to anything, and that it might be tied up in court for a long time, and [the employees] wouldn't benefit from it because of the great turnover and would probably be gone " At the same time, Huston warned the employees that they "would have more rigid work hours"-that they "wouldn't be allowed to leave 10 minutes early for class " As employee Cook credibly explained He [Huston] said that if we got a Union we might not be able to leave work early any more, and since most of us were going to school at that time, it was impor- tant, because they would let us have 10 minutes before class And, Cook recalled how Huston admonished the employ- ees that "Servomation was so powerful of a company that the Union couldn't make them do anything , they would just sit down and bargain in good faith , that this could be tied up in Court for so long that none of us would ever benefit from it " Hovanic was quoted as saying "basically the same thing " Hovanic similarly warned employee Merrell that "he was letting employees off 10 minutes before the hour so that they could make [their] class [but] if the Union got in, he would go strictly by the clock " Hovanic also discussed with the employee that, "if [the employees] should cause a strike, which would shut down the store, as he thought it would, he would be able to replace [them] and place [them] on a waiting list for one year, which he would call [them] back if he needed [them] " Section 8(a)(1) of the Act makes it an unfair labor prac- tice for an employer "to interfere with, restrain, or coerce employees" in the exercise of their right to self-organiza- tion Section 8(c), in turn, provides that The expressing of any views, argument, or opinion, or the dissemination thereof shall not constitute or be evidence of an unfair labor practice under any of the provisions of this Act, if such expression contains no threat of reprisal or force or promise of benefit Read together, these provisions leave an employer free to communicate to his employees his views respecting unions, so long as that communication does not contain a "threat of reprisal or force or promise of benefit" As the Supreme Court stated in N L R B v Gissel Packing Co, Inc, 395 U S 575, 617-619 (1969) Any assessment of the precise scope of employer expression, of course, must be made in the context of its labor relations setting Thus, an employer's rights cannot outweigh the equal rights of the employees to associate freely, as those rights are embodied in Sec- tion 7 and protected by Section 8(a)(1) and the proviso to Section 8(c) And any balancing of those rights must take into account the economic dependence of the employees on their employers, and the necessary tendency of the former, because of that relationship, 1596 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to pick up intended implications of the latter that might be more readily dismissed by a more disinterest- ed ear [An] employer is free only to tell "what he reasonably believes will be the likely economic consequences of unionization that are outside his control," and not "threats of economic reprisal to be taken solely on his own volition " N L R B v River Togs, Inc, 382 F 2d 198, 202 (C A 2d Cir 1967) And see, Surprenant Manufacturing Company v N L R B, 341 F 2d 756, 761 (C A 6, 1965), NLRB v Harold Mill- er, Herbert Charles and Milton Charles, co-Partners, d/b/a Miller Charles & Co, 341 F 2d 870, 873 (CA 2, 1965), International Union of Electrical, Radio and Machine Work- ers, AFL-CIO [NGCO Electrical Products Corp] v NLRB, 289F2d757,763(CADC, 1960), NLRB v Kolmar Laboratories, Inc, 387 F 2d 833, 836-838 (C A 7, 1967), N L R B v Louisiana Manufacturing Company, 374 F 2d 696, 702-703 (C A 8, 1967) In the instant case, counsel for Respondent argues that the Company did not tell its employee "that it was futile to support the Union" and that management's remarks "care- fully and repeatedly stressed that he [Huston] was outlining only future possibilities " However, the record does not in- dicate that management had received any proposed con- tract demands from the Union And, under the circum- stances, the statements of both Huston and Hovanic to the unit employees that, in effect, the employees "would have more rigid work hours" and "might not be able to leave work [10 minutes] early any more" were not "carefully phrased on the basis of objective fact to convey an employer's belief as to the demonstrably probable conse- quences beyond his control " [Gissel, supra] Instead, I find and conclude that such statements were threats by Respondent to withdraw existing benefits and impose more onerous working conditions if the employees chose union representation, in violation of Section 8(a)(1) of the Act It was in this context that management also told the em- ployees that, although the Company would "sit down and bargain in good faith ," they didn't have to agree to anything", "it might be tied up in court for a long time", the employees "wouldn't benefit from it because of the great turnover", and "would probably be gone", the Em- ployer "was so powerful of a company that the Union couldn't make them do anything", and "this could be tied up in court for so long that none of [them] would ever benefit from it " Hovamc also introduced the subjects of strikes, "replacement" of striking employees and placing striking employees on "a waiting list for one year" The record before me does not show any reasonable or legiti- mate basis for making these broad statements to the em- ployees And, in the context of Respondent's opposition to the organizational effort, I am persuaded that Respondent was, by these statements, threatening its employees that, in effect, choosing union representation would be a futile act with adverse economic consequences I find and conclude that such statements are proscribed by Section 8(a)(1) Moreover, Hovanic, by also telling employees that their hours had been cut "because of Union activity " was coer- cively infringing upon employee protected Section 7 rights In sum, as the Supreme Court stated in Gissel, supra at 620 [A]n employer cannot be heard to complain that he is without an adequate guide for his behavior He can easily make his views known without engaging in ""brinkmanship" when it becomes all too easy to overstep and tumble [over] the brink," Wausaw Steel Corp v N L R B, 377 F 2d 369, 372 (C A 7th Cir 1967) At least he can avoid coercive speech simply by avoiding conscious overstatements he has reason to believe will mislead his employees B The Distribution of The Insurance Program As discussed supra, Manager Hovanic interrogated em- ployees Senko and Cook on January 16 at the request of Area Supervisor Huston Hovanic had been asked by Hus- ton "to find out who was in charge and what they wanted " One of the employees' "gripes" disclosed to man- agement as a result of this interrogation was the claimed lack of any hospitalization insurance program Hovanic testified that, following this interrogation, during late Janu- ary or early February 1974, he first handed out to the Lin- coln Avenue unit employees the "Highlight Summary" of the "Red Barn System, Inc -Package Group Insurance Plan for Stores," with the attached "Employee Enrollment Application" for "Group Life and Health Benefits for Red Barn Hourly Employees and their Families " [G C Exh 10 ] Hovamc, who had been manager of the Lincoln Ave- nue Restaurant since August 1973, claimed that he first became "aware of any hospitalization or life insurance pro- grams that were available for Red Barn hourly employees" during late January 1974 Hovanic assertedly "saw them [the forms] laying on the table in Tom Huston's office " Huston, in turn, claimed that he had received these forms during late 1973, that he put these "applications in [his] desk drawer" and "didn't do anything with them", that he "wasn't satisfied with the coverage", and that ini- tially he had "held them [the forms] back purposely" from the employees Huston claimed that he first distributed these forms to the unit personnel during late January as a result of employee inquiries which were assertedly related to him by another store manager In NLRB v WKRG-TV, Inc, 470 F 2d 1302, 1307-8 (C A 5, 1973), the court dealt with an analogous issue, stating, in part, as follows In essence, the company argues that it cannot be fault- ed for granting benefits to its employees when such benefits were not motivated by an anti-union animus We are in full agreement with the company Certainly any rule that would prevent the granting of employee benefits in the absence of an anti-union effect, either intended or foreseeable, would go too far and it is not impossible to envision a factual situation where a grant of benefits during a campaign would be permis- sible E g, N L R B v M H Brown Company, 2 Cir 1971, 441 F 2d 839, 842-843, Wilkinson Manufacturing Co v N L R B, 8 Cir 1972, 456 F 2d 298, 303 But this is not such a case RED BARN SYSTEM, INC 1597 A company may in its employee relations be sin- cerely noblesse oblige, but its nobility of purpose and spirit must not be anti-union motivated The union is not put to proving the absolute of anti-unionism, but the Examiner and Board are free to engage the ecolog- ical atmosphere of 8(a)(1) violations The Examiner and Board have every right to conclude that the man- na dropping from heaven were based upon fear that sustenance would flow from unionization We cannot ignore decisional acceleration in employee benefits preceded by months of lethargy Lightning struck only after the union's rod was hoisted In this case the wage readjustments and other benefits, to say nothing of the initial announcement of these benefits, were clearly a counterweight to [the union's] organizational efforts To permit a company to time its announcement and allocation of benefits in such a fashion would be a great disservice to the ideal of organizational freedom so deeply imbedded in the N L R A Applying these principles to the instant case, I find and conclude that Respondent's distribution of this previously retained insurance program was antiunion motivated Here, as in N L R B v WKRG-TV, Inc, supra, "Lightning struck only after the union's rod was hoisted " In the con- text of Respondent's interrogation of the Union "ringlead- ers," its ascertainment through this interrogation that the employees wanted "hospitalization," and the sudden distri- bution of this previously retained insurance program, I am persuaded that this distribution and the resulting benefits to the unit employees "were clearly a counterweight to [the Union's] organizational efforts" (Ibid) I do not believe management's assertions to the effect that Hovanic, in ef- fect, by chance suddenly became aware of these insurance forms during the organizational effort or that Huston dis- tributed these forms solely as a result of employee inquiries made to another store manager Instead, I am persuaded, in the context of this organizational drive, that Respondent's sudden distribution of these previously un- available benefits to the unit employees was "consciously related to the Union's organizational effort" and a viola- tion of Section 8(a)(1) of the Act (Ibid) C The Wage Increases During late December 1973, Respondent was advised that the State of Ohio had enacted a minimum wage statute which might affect certain of its restaurants The Ohio law imposed a $1 60 per hour minimum wage requirement ef- fective January 1, 1974, applicable to certain Ohio coun- ties All employees receiving less than $1 60 per hour in five of Respondent's restaurants covered by this law, whose 2- week pay period cycle ended January 12, were increased to $160 per hour for that pay period Employees in these stores were paid at the $1 60 minimum from December 30, 1973 16 The paychecks reflecting this increase were distrib- uted about January 17, 1974 Remaining Ohio restaurants of Respondent covered by this law-including its Youngs- town stores-were then in the Company's January 5-19 2-week pay cycle And, as counsel for Respondent notes in his brief, "At some point prior to the next payroll work- sheet turn-in date of January 21, acting in accordance with instructions which had been issued prior to January 14, the payroll clerks hand-entered the new minimum wage scale for all the affected stores on this January 5-19 cycle " Thereafter, during April 1974, Respondent was advised that the Federal minimum wage law had been "signed," which increased the minimum wage requirement to $1 90 per hour This increase was to be effective May 1, 1974 The Company's payroll department was instructed to im- plement the $1 90 per hour minimum for the biweekly pay period of April 14-27, 1974, for all stores in that 2-week cycle, and for the biweekly pay period of April 21-May 4, 1974, for the remaining stores As counsel for Respondent states in his brief, the "employees at the first group of stores thereby received the increase in their paychecks dis- tributed on May 2 and the remaining employees in paychecks distributed on May 9, 1974 Thus, the entire Red Barn payroll system was adjusted in compliance with the Federal minimum wage by April 27 and May 4, 1974" and the "Ohio Stores were treated in precisely the same manner as all the stores countrywide " 17 In addition, there was credible testimony that management, during their April 9 and 16, 1974, speeches to the Lincoln Avenue em- ployees, apprised the employees, in effect, that "effective May 1, 1974" or "going into effect on May 1st" or "starting in May," there would be a new minimum wage of $1 90 18 With respect to employee "wage adjustments" which were granted subsequent to the above minimum wage in- creases, it is stipulated All employees of the Lincoln Avenue restaurant who received increases effective the pay period ending March 20, 1974, had been at or above $1 60 per hour prior to the pay period ending January 19, 1974 All employees of the Lincoln Avenue restaurant who re- ceived increases for the pay period ending May 25, 1974, were above $1 60 per hour prior to the pay peri- od ending April 27, 1974, with the sole exception of Fran D'Amato All such employees who were above $1 60 per hour prior to the pay period ending April 27, 1974 (and were still employed there during the pay period ending May 25, 1974) received increases effec- tive pay period May 25, 1974, with the exception of employee C Girts Counsel for the General Counsel argues The wage increases in question are wage increases es- tablishing a new minimum rate granted to unit em- ployees effective the pay periods ending January 19, 1974, and April 27, 1974, and "wage adjustments" 17 The Lincoln Avenue store employees were on the April 14-27 payroll cycle and received this increase in employee checks on May 2 1974 18 Employee Youngcross credibly recalled that she had been told in the April speeches that the $1 90 increase would go into effect on May I Em ployees Cook Merrell and Corll generally testified to the same effect 16 The 2 week pay cycle for the remaining restaurants affected by this The remaining factual data recited above is principally based upon the law-including the Lincoln Avenue store-began on December 22 and end stipulations of the parties and the credible and essentially uncontroverted ed on January 4 1974 testimony of Michael Rivera assistant to Respondents president 1598 DECISIONS OF NATIONAL LABOR RELATIONS BOARD granted to certain unit employees the pay periods end- ing March 20, 1974 and May 25, 1974 (G C Exh 12) The announcement of wage increases which Gen- eral Counsel asserts were unlawful are those made at unit employee meetings on or about April 9 and 16, 1974 Counsel for General Counsel further argues that "it seems apparent that at least part of Respondent's purpose in all of these actions was to undermine support for the Union among the unit employees " However, the January and May wage increases were put into effect by Respondent in general compliance with the pertinent Ohio and Federal minimum wage enactments Under the circumstances, I am not sufficiently persuaded, on this record, that the granting of these two wage increases was unlawfully motivated Cf Tonkawa Refining Co, 175 NLRB 619, 620 (1969) Further, the subsequent "wage adjustments" generally granted to employees who were then at or above minimum wage lev- els have not been shown to have been unlawfully purposed And, finally, management, in announcing these increases to its unit employees on April 9 and 16, 1974, reasonably and properly told the unit employees that the minimum wage increases would be effective May I Likewise, man- agement reasonably and properly apprised unit employees that wage adjustments for those at or above the minimum level would be made Although these increases and an- nouncements of such increases occurred during the organi- zational campaign, nevertheless, the granting of the re- quired minimum increases, the subsequent adjustments attending the minimum increases, and the announcements of these increases were, in my view, carefully utilized as legitimate means or subjects available to management dur- ing the unionization effort 19 D The Propriety of a Bargaining Order 1 The Union's majority status in an appropriate unit that a majority of the unit employees did not properly or validly designate the Union as their bargaining agent The evidence pertaining to the Union's majority status during the pertinent period is summarized herein 21 The first union meeting was held at the union's offices about 7 p in on January 11, 1974 Employee Cook ac- knowledged that previously she had called the Charging Party Union "because that is the Union Mr Hovanic told [her that she] should call " Union Secretary-Treasurer Attelio Marconi confirmed that employee Cook had ar- ranged the January 11 meeting Present at the January 11 meeting were Store Manager Hovanic and employees Sen- ko, D'Amato, Bhe, and Cook Union Secretary-Treasurer Marconi recalled that someone stated at this meeting "that Mr Hovanic was better able to speak and get information on how to organize for the group " Employee Cook re- called that Hovanic "had been designated as the spokes- man to give this information because he primarily knew about it more than anyone else " At this meeting, Hovanic and the others present "were asking questions on what was involved in this proceeding to get a Union in " And, as Marconi explained, Hovanic was "somewhat critical of the wages" of the Company 22 (3) Harold Bhe (G C Exh 5(b) ) (4) Rita Cameron (G C Exh 5(p) ) (5) Ernest Carn Jr (G C Exh 5(c) ) (6) Audrey Cook (G C Exh 5(m) ) (7) Roxanne Corli (G C Exh 5(l)) (8) Francesca D Amato (G C Exh 5(d) ) (9) Sherry DeGregory (G C Exh 5(e) ) (10) Mark DiRenzo (G C Exh 5(k) ) (11) Michael Hagerty (G C Exh 5(f) ) (12) Nathaniel Harris (G C Exh 5(r) ) (13) Andrea Kulik (G C Exh 5(u) ) (14) Ramona McRae (G C Exh 5(n) ) (15) Cynthia Merrell (G C Exh 5(s) ) (16) Karen Oreskovich (G C Exh 5(g) ) (17) Ahmad Salehpour (G C Exh 5(o) ) (18) Mary Senko (G C Exh 5(1) ) (19) Amos Stone Jr (G C Exh 5(h) ) (20) Wayman Washington (G C Exh 5(q) ) As discussed supra, a unit of all full-time and regular part-time employees at Respondent's Lincoln Avenue Res- taurant is appropriate for collective-bargaining purposes The Union requested recognition as bargaining agent for the unit employees in a letter dated January 14, 1974 This letter was received by the Company on January 16, 1974 As of January 16, there were 23 employees in this unit Counsel for General Counsel argues that, as of January 16, 20 out of 23 unit employees had signed valid union author- izations Cf Rea Construction Company, 137 NLRB 1769, 1770, footnote 1 (1962) 20 Counsel for Respondent asserts 19 I note that the May minimum rate was put into effect for a number of stores including the unit store on April 14 The employees involved how ever, did not receive this increase until May 2 As found supra it appears this action was a part of Respondents systemwide effort to comply in sub stantial part with the Federal law effective May 1 1974 20 The union cards state, in part that the undersigned an employee of [Red Barn System] hereby authorize[s] Retail Clerks Local Union 298 to represent me for the purpose of collective bargaining The 20 cards signed by January 16 1974 are those of (1) Karen Barnett (G C Exh 5(a) ) (2) Virginia Batchelor (G C Exh 5(t) ) Norma Montero signed her card on January 18 1974 (G C Exh 5(i) 21 Respondent asserts in its brief During the period of January 14 to March 1 1974 the employee complement at Lincoln Avenue was as low as 18 and as high as 23 Throughout this period there were at least 2 individuals who never signed a card As is readily apparent if the Respondent can demon strate that 10 of 21 cards are invalid then these 10 employees plus the 2 unsigned employees could make it arithmetically impossible for the Union to have attained a majority at any relevant point in time As found supra the Company rejected the Union s request for recognition on January 21 1974 The Union pursued its bargaining request by filing a representation petition on January 31 1974 Under all the circumstances I find and conclude that the Union s request dated January 14 and received by the Company on January 16 was a continuing demand at least through January 31 1974 Cf Local 152 aff/w International Brotherhood of Teamsters Chauffeurs and Helpers of America [American Compressed Steel] v NLRB 343 F 2d 307 310 (C A D C 1965) NLRB v Kostel Corp d/b/a Big Ben Shoe Store 76 LRRM 2643 2645 64 LC ¶ 11 542 (C A 7 1971) Rhea Construction Co supra 22 Hovanic testified with respect to the January I I meeting in part as follows Well the first thing I [Hovanic ] introduced myself to Mr Marconi I told him that I was the store manager I made a joke to him about it was pretty unusual to have somebody from Management coming to a Union hall and I told him at that time that I would act as spokesman for the group simply because I knew more about the corporate organs zation then most or the other kids did RED BARN SYSTEM, INC 1599 Marconi testified that the subject of union authorization cards was discussed at the January 11 meeting Marconi explained I told them that the cards had to be signed, authoriza- tion cards for representation, and the cards had to be signed in order for me to petition the Government or make a demand I wanted to have a strong major- ity I explained to them the various ways in which the card could be used Well, if the Com- pany wanted to substantiate our majority position that we could take a disinterested party to act as a disinter- ested judge to scrutinize the signing of the cards with the list of employees I also said that if the Com- pany did not recognize us, then, we would have to petition to the Board to have an election by secret ballot All four employees present at this meeting-Senko, D'Am- ato, Cook, and Bhe-signed union cards and handed the cards to Marconi Hovanic did not sign a union card Thereafter, about 7 a in on January 13, 1974, a group of 10 unit employees (including the 4 employees who attend- ed the January 11 meeting) met with Union Secretary- Treasurer Marconi at the Union's offices Hovanic was not present at this meeting All 10 employees signed union au- thorization cards at this meeting Marconi testified Well, we had a general discussion of what the law requires in order for a group of people to become or- ganized and at that particular time I explained to them that the law requires that a labor organization obtain approximately 30 percent of the employees of that particular location before I could petition to the Na- tional Labor Relations Board But, I explained to them also, that if I obtained a strong majority on an authorization for representation card that I would send a letter to the employer and demand recognition for purposes of collective bargaining Marconi recalled that, "after a general discussion and much conversation," the 10 unit employees signed cards "upon the conclusion of the meeting " The testimony per- taining to the signing of these 10 cards and the signing of the remaining 11 cards is stated below (1) Karen Barnett (G C Exh 5(a)) Marconi testified that Barnett's card "was filled out after the conclusion of Hovamc further testified I did almost all the talking for the employees Hovamc explained Q (By Mr Bauders) Now I believe you have testified that you at tended a meeting at the Union hall with four employees on January 11 1974 is that correct? A Yes Q Now, at this meeting didn t you express concern that you didn t want the fact known that you had been there at that meeting9 A Yes I said to Mr Marconi that being a member of Management that I was afraid this might have some type of bearing on my employ ment at the Red Barn and I asked him if he would keep it in confi dence and he replied, Oh, yes I have never seen you before what is your name again' Q Well in fact, didn t you and all the employees present at that meeting agree among yourselves that you would not reveal this to any one that was not present' A Right our meeting on January 13 by Karen Barnett and handed to Marconi Marconi explained It was signed upon the conclusion of our meeting on January 13 and handed to me, given to me by Karen Barnett who was in attendance at that meeting (2) Virginia Batchelor (G C Exh 5(t)) Employee D'Amato testified that she "saw" this card-dated January 15, 1974-"in her [Batchelor's] presence " D'Amato testi- fied "I knew she [Batchelor] had signed it, but I did not witness the actual signature " D'Amato could not specifi- cally "recall" whether Batchelor returned the card to her D'Amato further testified I don't really remember It has been so long ago, and I can't remember where or when I remember her [Batchelor] signing the card I do not remember actu- ally seeing her signing the card, but I remember it being in her presence, and when I saw it, it was signed When asked "When did you again see it9" D'Amato an- swered "As soon as she had signed it" D'Amato ex- plained that she "must have" seen Batchelor sign the card, although D'Amato "really" could not "remember " 23 (3) Harold Bhe (G C Exh 5 (b)) Bhe first signed a union card on January 11, 1974 Bhe also attended the meeting of January 13 Union Secretary-Treasurer Marco- ni recalled that employee Bhe handed his signed card to Marconi on January 13 (4) Rita Cameron (G C Exh 5(p)) Employee Cook tes- tified that on January 13, 1974, D'Amato and Cook went to the residence of employee Cameron, "and explained to her Union representation and asked her to sign this card if she was interested " Cameron signed the card in the presence of D'Amato and Cook on January 13 (5) Ernest Carn, Jr (G C Exh 5(c)) Union Secretary- Treasurer Marconi testified that this card was signed on January 13 by Ernest Carn Marconi, who sat next to Carn at the union meeting, witnessed Carn sign the card and then return it to Marconi (6) Audrey Cook (G C Exh 5(m)) Cook first signed a Union card on January 11 Cook testified that at the Janu- ary 13 meeting she signed "another card " She explained the other employees were present at that time [January 13], everyone was signing cards, so we were asked to sign one just to let the other employees know that we did sign cards along with them 4 (7) Roxanne Corll (G C Exh 5(l)) Corll testified that 23 D Amato acknowledged that when interviewed earlier by counsel for General Counsel D Amato had stated I [D Amato] believe I told you that I think I saw her [Batchelor] sign it I told you I did see her sign it D Amato now claimed that she is not sure However according to D Am ato When she [Batchelor] had the card in her hands it was blank Now the next time I saw the card it was filled out D Amato placed this incident at the union hall The card dated January 15 1974 is stamped received by the Boards Regional Office on January 31 1974 24 According to Marconi the four cards signed previously on January I I were later destroyed 1600 DECISIONS OF NATIONAL LABOR RELATIONS BOARD she read and signed her card on January 16 Corll recalled that D'Amato gave her this card Corll testified Well, Audrey Cook had told me about the Union before that [Cook] said that Fran [D'Amato] had a card for me to sign and then Fran gave me the card Corll testified that Cook had stated to her they were thinking about getting a union in, and they thought they had enough reasons to get one in She [Cook] told me like they wanted it for raise in- creases, and make vacation leaves, and sick leaves, and things like that Corll further testified that Cook had stated to her if the majority of the employees at the Red Barn signed this card, then that meant that the Union would send a letter to Red Barn requesting recogni- tion In addition, Corll recalled that Cook "said something about if the majority of the employees signed the cards, and if the Union were recognized, then we could have a chance to vote to see if it could get in " Further, according to Corll, employee D'Amato said "basically the same thing" "if I signed it, it didn't mean I had to do anything, no obligation or anything " Corll also acknowledged that she had been told that "this card would be used if they got a majority to make a demand on the Company for recogni- tion" with "the hope of getting the Company to recognize the Union " Corll "thought you had to have an election" even "if the Company granted recognition after they re- ceived the letter " (8) Francesca D'Amato (G C Exh 5(d)) D'Amato first signed a card on January I I Union Secretary-Treasurer Marconi testified that on January 13, 1974, D'Amato handed a signed union card to him (9) Sherry DeGregory (G C Exh 5(e)) Marconi testified that he received this card at the January 13 meeting Mar- coni recalled that the cards of the unit employees "were slid across the table ," and upon picking it up, I [checked] the date and the signature and so on I checked each and everyone and I think there were 10 at that time that I accepted DeGregory was hired by the Company on January 14 Cook, who also attended the January 13 meeting, testified Sherry DeGregory was also present at this very same meeting and she was sitting beside me at this meeting, directly to my right, and she was explained also at the time I was that it was for Union recognition, and she signed it (10) Mark DiRenzo (G C Exh 5(k)) DiRenzo testified that he read and signed his union card on January 16 DiRenzo received his card from D'Amato and Cook Di- Renzo "knew what it was all about, and [he] had gone through and filled it out and signed it and then went back to work " DiRenzo recalled " they just said that this would show that we had the majority of the store in order so we would get the election " (11) Michael Hagerty (G C Exh 5(f)) Union Secretary- Treasurer Marconi received this card at the January 13 meeting Marconi was given this card by Hagerty, "filled out" and signed (12) Nathaniel Harris (G C Exh 5(r)) Cook testified that "this card was signed by Nate Harris, and he was present with Wayman Washington when they were out to Fran's car and [Fran D'Amato] got the cards out of her glove compartment " When Cook received this card from Harris, it was dated and signed This card is dated January 14 (13) Andrea Kuhk (G C Exh 5(u)) Kulik testified that she read and signed her union authorization card on Janu- ary 14, 1974 She explained that she mistakenly wrote 1973 instead of 1974 on her card (14) Ramona McRae (G C Exh 5(n)) Cook testified that she "explained to [McRae] about Union recognition and asked her if she was interested, and if so, would she write in her name and fill out this card, and she said yes, so I [Cook] gave her the card and she went into the restroom and when she came back out, it was filled out " McRae returned the signed card to Cook on or about January 14, 1974 25 (15) Cynthia Merrell (G C Exh 5(s)) Merrell testified that on January 13 she read and signed her union card (16) Karen Oreskovich (G C Exh 5(g)) Oreskovich tes- tified that on January 13 she read and signed her union card (17) Ahmad Salehpour (G C Exh 5(o)) Cook testified that D'Amato and Cook went to Salehpour's residence on January 13, 1974, and we explained to him the meeting we had just at- tended about Union recognition, and asked him if he was interested, and if he was, to sign the card, which he did at that time in his room (18) Mary Senko (G C Exh 50)) Senko first signed a union card on January 11 Senko testified that she also signed a union card on January 13 (19) Amos Stone, Jr (G C Exh 5(h)) Union Secretary- Treasurer Marconi testified that this card "was filled out at the meeting of January 13th and I witnessed Stone signing this " The card was then given to Marconi (20) Wayman Washington (G C Exh 5(q)) Cook testi- fied that Washington-after getting this card from D'Amato's automobile in the store parking lot-handed the card to Cook "filled out" and signed on January 14, 1974 (21) Norma Montero (G C Exh 5(t)) Montero testified that she signed a union card on January 18, 1974 26 She read the card before signing it She had been asked to sign it by Cook and D'Amato She "was told it [the card] was really nothing " She explained I'm saying that I was told it was for a Union I did want to find out about it, but I didn't sign because I was going to pay for anything I signed it because I wanted to know more about it 25 Cook noted that this card is dated January 12 but she believed that it was in fact signed on January 14 This card is stamped received by the Board s Regional Office on January 31 26 She noted that she mistakenly dated the card for 1973 RED BARN SYSTEM, INC 1601 When asked "Did you understand that [by] putting your signature on the card that you were authorizing Local 298 to represent you for the purpose of collective bargaining?" Montero answered "Afterwards, I knew it, yes " Montero further testified that the employees who gave her this card "just told me it was for the Union to see if they could get the Union into the Red Barn " When asked if "anything else" was said, Montero could not remember Montero fur- ther testified that she in fact signed two union cards The first one was apparently given to her by Cook This card was "misplaced" and she signed a second card for D'Ama- to She explained that when she received the second card, nothing was said to her regarding the card 27 Counsel for Respondent argues in his brief that employ- ee Corll's card should not be counted because she was as- sertedly told, inter alia, that she would be given "a chance to vote" and "no obligation" was incurred Corll read her card before signing it The card provides that the employ- ee " hereby authorize[s] Retail Clerks Union Local 298 to represent [her] for the purpose of collective bargaining " In N L R B v Gissel Packing Co, Inc, et al, 395 U S 575, 606-608 (1969), the Supreme Court stated In resolving the conflict among the Circuits in favor of approving the Board's Cumberland rule, [144 NLRB 1268 (1963) ], we think it sufficient to point out that employees should be bound by the clear language of what they sign unless that language is deliberately and clearly canceled by a union adherent with words cal- culated to direct the signer to disregard and forget the language above his signature There is nothing incon- sistent in handing an employee a card that says the signer authorizes the union to represent him and then telling him that the card will probably be used first to get an election Elections have been, after all, and will continue to be, held in the vast majority of cases, the union will still have to have the signatures of 30% of the employees when an employer rejects a bargaining demand and insists that the union seek an election We cannot agree with the employers here that employ- ees as a rule are too unsophisticated to be bound by what they sign unless expressly told that their act of signing represents something else We agree, however, with the Board's own warnings in Levi Strauss & Co, 172 NLRB 732, 733, fn 7 (1968), that in hearing testimony concerning a card challenge, trial examiners should not neglect their obligation to ensure employee free choice by a too easy mechanical application of the Cumberland rule We also accept the observation that employees are more likely than not, many months after a card drive and in response to questions by company counsel, to give testimony dam- aging to the union, particularly where company offi- cials have previously threatened reprisals for union ac- tivity in violation of §8(a)(1) We therefore reject any 27 I credit the testimony of Hovanic Marconi, Cook D Amato Corll DiRenzo Kuhk Merrell Oreskovich Senko, and Montero as summarized above Their testimony pertaining to the union cards is in part mutually corroborative and substantiated in part by the events attending the signing of the cards Under all the circumstances, I am persuaded that the testimo ny summarized above is a credible reliable and reasonable account of what transpired rule that requires a probe of an employee's subjective motivations as involving an endless and unreliable in- quiry [Footnotes omitted ] Assessed in the context of employee Corll's full testimony and upon the record as a whole, I am not persuaded that the "clear language" on her union card was "deliberately and clearly canceled by a union adherent with words cal- culated to direct the signer to disregard and forget the lan- guage above [her] signature " (Ibid) And, of course, Corll's "subjective motivations" are not in issue before me (Ibid ) Moreover, I note that Corll acknowledged that she had been told that "this card would be used if they got a major- ity to make a demand on the Company for recognition" with "the hope of getting the Company to recognize the Union" Cf Fort Smith Outwear, Inc, and H L Friedlen Company, 205 NLRB 592, (1974), enforcement denied in part 499 F 2d 223 (C A 8, 1974) Counsel for Respondent next argues that the card of em- ployee Montero "suffers from virtually the same defect" Montero, as recited, supra, signed two cards She read and examined the cards She claimed, inter aha, that "af- terwards" she understood that by signing the card she au- thorized the Union to represent her Montero also ac- knowledged that she was told that the card "was for the Union to see if they could get into the Red Barn " Here, too, in the context of the entire campaign and the events attending the signing of the cards, I am not persuaded that the "clear language" on her two union cards was "deliber- ately and clearly canceled by a union adherent with words calculated to direct the signer to disregard and forget the language above [her] signature " [Gissel, supra J Counsel for Respondent argues that the card purported- ly signed by Batchelor "is invalid for lack of authentica- tion " I am persuaded that the testimony of D'Amato, re- cited, supra, reasonably and sufficiently establishes that Batchelor signed the union card on January 15, 1974 28 Cf Don the Beachcomber, 163 NLRB 275, fn 2 (1967) Counsel for Respondent argues that DiRenzo signed "a card when he was told that it would be used to obtain a Union election " Here, too, I find that the employee "should be bound by the clear language" on the card and that language was not in fact "deliberately and clearly can- celled by a union adherent with words calculated to direct the signer to disregard and forget the language above his signature " N L R B v Gissel Packing Co, supra As the Supreme Court said, "there is nothing inconsistent in hand- ing an employee a card that says the signer authorizes the Union to represent him and then telling him that the card will probably be used first to get an election " Further, counsel for Respondent argues that the cards of Cook, D'Amato, Senko, and Bhe, as well as the other em- ployee cards obtained by January 13, cannot be used to determine majority status because of Hovamc's involve- 281 reserved my ruling on an objection to this card at the hearing As sessed in the context of the entire record I find and conclude that this card has been sufficiently authenticated and should be computed in determining majority status during the pertinent period While the testimony of D Ama to in this respect is not entirely free of doubt it does sufficiently establish that this card was observed in the hands of the employee filled out on or about January 15 This card is stamped received by the Boards regional office on January 31 1974 1602 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ment at the January I1 union meeting In short, Respon- dent claims that the Union's majority status was tainted by Hovanic's prounion activities The Board dealt with a sinu- lar issue in WKRG-TV, Inc, 190 NLRB 174, 175 (1971), in part, as follows We are not persuaded that any of the six employees in question was induced to sign a card because of pro- union remarks by [Supervisors] Keeney or Ellis But assuming that fact, we cannot find in the circum- stances of this case that the cards were thereby invali- dated From almost the beginning of the Union's or- ganization campaign on November 10, the Re- spondent, particularly through its president, Gid- dens, made it plain to the employees that it was op- posed to the Union, indeed, as found by the trial ex- aminer, Giddens and other managment officials sought to undermine or defeat the Union It therefore must have been obvious to the employees that, in mat- ters concerning the Union, Keeney and Ellis in no way spoke for management In their eyes, all were fel- low employees whom the Union was seeking to orga- nize, and Keeney and Ellis, like the rank-and-file in the group, were expressing their own personal views about the value of union representation Therefore, no voice of management intimidated the employees into signing cards In our opinion, especially in view of the strong opposition to the Union openly manifested by higher management officials, and the absence of any indication of such threat by Keeney or Ellis, this rec- ord does not permit a finding that the employees may have signed cards out of fear of future retaliation at the hands of Keeney or Ellis Contrary to the trial examiner, therefore, we find the Union represented a majority of the employees when it requested recogni- tion and bargaining [Footnotes omitted] The Fifth Circuit, in enforcing the Board's Order, 470 F 2d 1302, 1314, (1973), noted, inter alga As to each of these six employees, it is apparent that when they signed the cards, they were aware that either or both [supervisors] were favorably dis- posed toward the Union It is equally apparent, how- ever, that none of the employees was ever approached by the [supervisors] for the purpose of soliciting an authorization card and that neither [supervisor] active- ly campaigned for the Union This issue must, of course, be resolved on the facts of each case Here, as stated, supra, four unit employees- Bhe, Cook, D'Amato, and Senko-attended the January I I union meeting with Manager Hovanic Hovanic acted as a spokesman at this meeting Union Secretary-Treasurer Marconi explained the purpose of the authorization cards to the employees at this meeting The four employees signed cards, Hovanic, however, did not sign a card In fact, Hovanic and the four employees and Marconi agreed that Hovanic's attendance was to be a secret because he was a part of management As Hovanic apprised the em- ployees and Marconi " being a member of Manage- ment I was afraid this might have some bearing on my employment at the Red Barn, and I asked him [Marconi] if he would keep it in confidence " All present agreed "not [to] reveal this to anyone that was not present " The four employees present at the January 11 meeting under- stood management's opposition to the Union, as revealed by Hovanic's request that this be kept a "secret " The four employees subsequently attended a January 13 meeting and again signed union cards Hovanic was not present Under all the circumstances, I am persuaded that the four employees who signed cards on January 13 were not acting out of fear of retaliation of management if they did not sign Nor am I persuaded that the remaining 17 employees were in any way affected by Hovanic's early involvement in the campaign And, as discussed, supra, Hovanic and Huston subsequently participated in management's anti- union campaign at the restaurant In sum, the record does not establish that any "voice of management intimidated" either the 4 employees or the remaining 17 employees "into signing cards " WKRG-TV, Inc, supra I therefore find and conclude that by January 16 and 31, 1974 (when the representation petition was filed), the Charging Party Union had been properly designated as bargaining agent by a majority of employees in an appro- priate unit 2 A bargaining order is an appropriate remedy While the Board normally views a secret-ballot election as the most satisfactory method of resolving questions of representation, it has recognized that certain special cir- cumstances may require reliance upon other indicia of em- ployee sentiment Thus, where a union has obtained valid authorization cards from a majority of the employees in an appropriate unit but the employer engages in a course of unlawful conduct which tends both to destroy this majority and to negate the likelihood of a future fair election, the Board has concluded, with the approval of the courts, that the status quo ante would be most nearly restored and the policies of the Act best effectuated by an order requiring the employer to bargain with the union which, prior to the unfair labor practices, had been designated as the represen- tative by a majority of the employees In N L R B v Gissel Packing Co, Inc, supra at 614-615, the Supreme Court stated the rule as follows In fashioning a remedy in the exercise of its discretion, then the Board can properly take into consideration the extensiveness of an employer's unfair practices in terms of their past effect on election conditions and the likelihood of their recurrence in the future If the Board finds that the possibility of erasing the effects of past practices and ensuring a fair election (or a fair rerun) by the use of traditional remedies, though pres- ent, is slight and that employee sentiment once ex- pressed through cards would, on balance, be better protected by a bargaining order, then such an order should issue Applying this principle to the instant case, I find and conclude that the Union by January 16, 1974, had secured signed union authorization cards from 20 out of 23 unit employees and, by January 21, when the Company refused recognition, the Union had secured signed union authori- RED BARN SYSTEM, INC 1603 zations from 21 out of 23 unit employees The Company, upon receipt of the Union's request for recognition on Jan- uary 16, coercively interrogated the "ringleaders" about these employee protected activities The Company discov- ered from this interrogation that the employees wanted, inter aba, a hospitalization benefit program Management then made available to the unit employees previously with- held hospitalization and insurance forms and applications Further, employee D'Amato, named as a union "leader" to the Company during its January 16 interrogation, was later delayed in her rehinng until she assured management that she "wanted nothing more to do with Unions " D'Amato, who previously testified for the Union at the representation hearing before the Board, became an observer for the Company at the April 18 election And, 4 days before the election, this employee tape recorded a union meeting and played the tape to management D'Amato was subsequent- ly promoted to "Relief Manager" and now serves in that position In addition, during management's antiunion cam- paign, employees were threatened with loss of existing ben- efits and other reprisals if the Union won the election The futility of choosing union representation was made clear to the workers And, employees were apprised that reductions in their work were because of union activities The vote at the April 18 election was 3 ballots for the Union, and 14 against Under the circumstances, I find and conclude that the possibility of erasing the effects of these unfair labor prac- tices among the some 20 or more unit employees by use of traditional remedies is, at best, slight In sum, on this rec- ord I find and conclude that the foregoing acts of interfer- ence, restraint, coercion, and discrimination were plainly calculated to destroy the Union's majority status among the employees and negate the likelihood of holding a future fair election Indeed, Respondent's misconduct achieved this very effect A bargaining order is therefore an appro- priate remedy here to effectuate the purposes of the Act 29 CONCLUSIONS OF LAW I Respondent Company is an employer engaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act 2 Charging Party Union is a labor organization within the meaning of Section 2(5) of the Act 3 Respondent violated Section 8(a)(1) and (3) of the Act by coercively interrogating its employees about em- ployee union activities, by delaying the rehiring of employ- ee D'Amato in order to discourage employees from engag- ing in protected union activities, by threatening employees with more rigid work hours and related reprisals and telling them that it would be futile for the employees to choose union representation, by telling employees that their hours 29 As the unfair labor practices found during the pertinent period also interfered with the holding of a fair and free election on April 18 1974 1 recommend that the April 18 election be set aside And, in view of my finding and conclusion that a bargaining order is warranted I further rec ommend that the petition in representation Case 8-RC-9367 be dismissed and that all proceedings held in connection therewith be vacated and set aside of work had been reduced because of union activity, and by making available a hospitalization insurance program to its employees in an effort to defeat the union's organiza- tional campaign 4 Respondent's unfair labor practice conduct during the pertinent period also interfered with the holding of a fair and free representation election on April 18, 1974 I therefore recommend that the election be set aside, the pe- tition in Case 8-RC-9367 be dismissed and all proceedings held in connection therewith be vacated and set aside 5 A unit appropriate for collective-bargaining purposes consists of Respondent's restaurant employees at 223 Lin- coln Avenue, Youngstown, Ohio, as described below All full-time and regular part-time employees, exclud- ing all office clerical employees and professional em- ployees, guards and supervisors as defined in the Act 6 Charging Party Union is the exclusive representative of a majority of the employees of Respondent in the unit described above 7 Respondent did not comnut other unfair labor prac- tices as alleged in the complaint and not specifically found herein 8 The unfair labor practices found herein affect com- merce within the meaning of Section 2(2), (6), and (7) of the Act THE REMEDY Having found that Respondent engaged in certain unfair labor practices, I will recommend that it cease and desist therefrom and take certain affirmative action designed to effectuate the policies of the Act And, as the unfair labor practices committed by the Respondent are of a character striking at the core of employee rights safeguarded by the Act, I shall recommend that it cease and desist from "in any other manner" infringing upon rights guaranteed em- ployees in Section 7 of the Act It has been found that Respondent violated Section 8(a)(1) and (3) of the Act by discriminatorily delaying the rehiring of employee D'Amato from about February 21 to about February 28, 1974 Respondent will be directed to make D'Amato whole for any loss of earnings suffered by reason of this discrimination, less net earnings during such period, with backpay computed on a quarterly basis in the manner established by the Board in F W Woolworth Company, 90 NLRB 289 (1950) Backpay shall carry inter- est at the rate of 6 percent per annum, as set forth in Isis Plumbing & Heating Co, 138 NLRB 716 (1962) And, it will be recommended that Respondent preserve and make available to the Board, upon request, all payroll records, social security payment records, timecards, personnel rec- ords and reports, and all other records necessary and use- ful to determine the amount of backpay due and the rights of reinstatement under the terms of these recommenda- tions And, for the reasons stated, supra, section III, D, a bar- gaining order is deemed appropriate here to best effectuate the purposes and policies of the Act Upon the basis of the foregoing findings of fact, conclu- sions of law, and upon the entire record in this case, and 1604 DECISIONS OF NATIONAL LABOR RELATIONS BOARD pursuant to Section 10(c) of the Act, I hereby issue the following recommended ORDER" Respondent, Red Barn System, Inc, Youngstown, Ohio, its officers, agents, successors, and assigns, shall 1 Cease and desist from (a) Coercively interrogating its employees about em- ployee union activities (b) Threatening its employees with more rigid working hours and other reprisals if they choose union representa- tion (c) Telling its employees that it would be futile for them to choose union representation (d) Telling its employees that their hours of work have been reduced because of their union activities (e) Making available to its employees a hospitalization insurance program or otherwise conferring benefits upon its employees in order to discourage their union activities (f) Discouraging employee membership in Retail Clerks Local Union 298, affiliated with Retail Clerks Internation- al Association, AFL-CIO, or other employee protected ac- tivities, by discriminatorily delaying the rehiring of em- ployees, or by otherwise discriminating against its employees in regard to their hire and tenure of employ- ment or in regard to any other condition of employment because of their union support, affiliation, or protected concerted activities (g) In any other manner, interfering with, restraining, or coercing its employees in the exercise of their right to self- organization, to form labor organizations, to join or assist the above Union or any other labor organization, to bar- gain collectively through representatives of their own choosing and to engage in other protected concerted activi- ties for the purposes of collective bargaining or other mutu- al aid or protection, or to refrain from any or all such activities 30 In the event no exceptions are filed as provided by Sec 102 46 of the Rules and Regulations of the National Labor Relations Board the findings conclusions and recommended Order herein shall as provided in Sec 102 48 of the Rules and Regulations be adopted by the Board and become its findings conclusions, and Order and all objections thereto shall be deemed waived for all purposes 2 Take the following affirmative action designed to ef- fectuate the policies of the Act (a) Upon request, bargain collectively with Retail Clerks Local Union 298, affiliated with Retail Clerks Internation- al Association, AFL-CIO, as the exclusive bargaining rep- resentative in the unit described below, and, if an under- standing is reached, embody such understanding in a signed agreement The bargaining unit consists of Respon- dent Company's restaurant employees at 223 Lincoln Ave- nue, Youngstown, Ohio, as described below All full-time and regular part-time employees, exclud- ing all office clerical employees and professional em- ployees, guards and supervisors as defined in the Act (b) Make employee Francesca D'Amato whole for any loss of earnings sustained by her, in the manner set forth in this Decision (c) Preserve and, upon request, make available to the Board or its agents all payroll and other records, as set forth in this Decision (d) Post at its restaurant at 223 Lincoln Avenue, Youngstown, Ohio, copies of the attached notice marked "Appendix " 31 Copies of said notice, on forms provided by the Regional Director for Region 8, after being duly signed by the Respondent's representative, shall be posted by the Respondent immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter, in con- spicuous places, including all places where notices to em- ployees are customarily posted Reasonable steps shall be taken by the Respondent to insure that said notices are not altered, defaced, or covered by any other material (e) Notify the Regional Director for Region 8 in writing within 20 days from the date of this Order what steps have been taken to comply herewith IT IS FURTHER ORDERED that the election held on April 18, 1974, in Case 8-RC-9367 be set aside, that the petition therein be dismissed and that the proceedings in that case be vacated IT IS FURTHER ORDERED that the complaint be, and it here- by is, dismissed insofar as it alleges unfair labor practices not specifically found herein 31 In the event that the Board s Order is enforced by a Judgment of a United States Coui t of Appeals the words in the notice reading Posted by Order of the National Labor Relations Board shall read Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board Copy with citationCopy as parenthetical citation