John WanamakerDownload PDFNational Labor Relations Board - Board DecisionsNov 1, 1972199 N.L.R.B. 1266 (N.L.R.B. 1972) Copy Citation 1266 DECISIONS OF NATIONAL LABOR RELATIONS BOARD John Wanamaker, Philadelphia, Inc. and International Brotherhood of Painters and Allied Trades, AFL- CIO, Local Union No. 1159. Case 4-CA-5711 November 1, 1972 DECISION AND ORDER MEMBERS FANNING, KENNEDY, AND PENELLO ing, neither Gantt nor Guy is shown to have engaged in any union or concerted activity. Upon such evidence, more fully detailed in the attached Decision, we find ourselves in agreement with the Trial Examiner that the General Counsel has failed to establish by a preponderance of the evidence that Gantt and Guy were discharged for a reason prohibited by Section 8(a)(3) or (4). On March 8, 1972, Trial Examiner Eugene George Goslee issued the attached Decision in this proceeding. Thereafter, the General Counsel filed ex- ceptions and a supporting brief, and the Respondent filed a "brief contra exceptions." Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and briefs and has decided to affirm the rulings, findings, and conclusions of the Trial Examiner and to adopt his recommended Order. Our dissenting colleague would find that Re- spondent violated Section 8(a)(1) of the Act because it impliedly promised improved conditions in the course of soliciting grievances. However, the testimo- ny credited by the Trial Examiner shows that Person- nel Administrator Reardon, in his conversation with employees about problems in their department, sim- ply alluded to Respondent's past practice of resolving grievances through recourse to the personnel depart- ment, and invited the employees to continue to use this practice as an alternative to union representation. No promise of benefit was expressed and we agree with the Trial Examiner that none may be implied in the circumstances.' As for Gantt and Guy who the dissent claims were unlawfully discharged, they left work on 2 days to attend a hearing without clocking out. Thus, for 2 days they absented themselves from work for personal reasons leaving their names on the timeclock with the apparent expectation of receiving pay for the time not worked. Upon discovering this, Respondent dis- charged Gantt and Guy. This conduct of Gantt and Guy was in violation of company rules. Permission therefor had not been granted by any supervisor. Nor was their prolonged absence from work without clocking out sanctioned by any practice at the plant. In the penalty meted out, it does not appear that they were treated differently than any other employee guilty of the same miscon- duct. Aside from their attendance at the Board hear- ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Rela- tions Board adopts as its Order the recommended order of the Trial Examiner and hereby orders that the complaint be, and it hereby is, dismissed in its entirety. MEMBER FANNING , dissenting: This is a case where two display department em- ployees of a large metropolitan department store vol- unteered to testify at a Board representation hearing and were discharged, without warning or discussion, at the first opportunity after the hearing closed. The Board hearing concerned a unit of the store's display department employees sought by the Charg- ing Union. Shortly after the petition for this unit was filed and before the hearing was held, the Respon- dent-which had no past practice of soliciting em- ployee complaints-solicited grievances from its display employees through its personnel director Reardon. At the same time the Respondent, through Reardon and by letter, emphasized its opposition to unionization. In my view the discharges were clear discrimina- tion to discourage union membership within the meaning of Section 8(a)(3), as well as discharges spe- cifically for giving testimony under the Act within the meaning of Section 8(a)(4). Also, as I interpret this record, the solicitation of grievances during organiz- ing was, in the circumstances, improper interference with employee rights guaranteed in Section 7, hence a violation of Section 8(a)(1). I cannot agree with my colleagues, Members Kennedy and Penello who af- firm the Trial Examiner, that falsification of time rec- ords was the real reason for the discharges, rather than a transparent pretext the Respondent found con- venient, or that Respondent's solicitation of griev- ances during this election campaign did not carry with it an implied promise of improved conditions. Mem- ber Kennedy has recently approved a Trial Examiner's Decision in Rotek, Incorporated,2 stating that the mere fact that the institution of more careful searching out of employee complaints coincided with their manifestation of interest in unionization "went ' The cases relied on in the dissent are therefore factually distinguishable . 2 194 NLRB No. 73. 199 NLRB No. 163 JOHN WANAMAKER 1267 far to indicate to the employees that what Respondent was doing was improperly motivated and was intend- ed to induce the employees not to unionize." Do my colleagues really think it necessary, as the Trial Exam- iner here did, that an employer explicate his reason for soliciting complaints during organizing before this Board will take account of that solicitation? The Board has set aside elections where such activity oc- curred, recently in Raytheon, 188 NLRB No. 42. In his separate opinion in that case Chairman Miller spoke of the strong inference of a promise to correct inequi- ties where an employer suddenly embarks upon solic- itation of grievances during an election campaign, "impliedly urging on his employees that the combined program if inquiry and correction will make collective action unnecessary."3 Concerning the discharges of Gantt and Guy, who are the alleged discriminatees, there is much dis- cussion in the Trial Examiner's Decision concerning whether they actually had permission to attend the Board hearing on Thursday and Friday, September 9 and 10, 1971, but it cannot be seriously contended that they did not. On both days they cleared with their immediate "superior" Klaus Schmidt-referred to by the Trial Examiner as a "section, leader", -and obedi- ent to Schmidt's suggestion made timely efforts to clear with display director Gazabat, who had then held his position for only four months and had had no meetings with his employees. On both days they left a note in Gazabat's office early in the work day, be- fore leaving for the hearing. On the second day they actually encountered Gazabat at the elevator, men- tioned that they had been requested to return to the hearing by the Hearing Officer, and were told by Ga- zabat, as the Trial Examiner found, "It's your show." If permission from the head of the department was actually needed, this remark implied it. As Gazabat admitted, he "definitely" did not tell them not to go. Gantt and Guy did not clock out on either day as they left for the hearing. The Trial Examiner found that employees were allowed by Schmidt and other section leaders to leave work for personal reasons without clocking out but declined to impute knowl- edge of this to the Respondent 4 On Friday the hear- 3 My colleagues distinguish the Rotek and Raytheon cases without discus- sion, apparently satisfied that the Trial Examiner's allusion to a past practice of employee recourse to the personnel department fits the exception specified in those cases. That exception, however, deals with a perceivable employer practice of soliciting employee complaints from time to time , not with an employee-initiated discussion such as occurred at Wanamaker's in 1970 and described by Reardon as what he meant when spoke of past practice . Absent evidence of past employer practice , an employer promise of benefit is implicit under Rotek and Raytheon . What Reardon did on behalf of management in pointedly seeking out four display department employees -including Gantt and Guy-and expressing chagrin at their consulting "outsiders" to resolve their problems instead of coming to personnel , was timed to coincide with the onset of union organization and implied a promise to correct inequities so that unionization would be unnecessary . This is improper interference with rights guaranteed to employees in Sec 7 ing closed about 4:30 p.m., the two men returned to the store and duly clocked out at closing time. On Thursday they were admittedly still at the hearing at the time their cards show a clockout. They had no knowledge who made these clockouts. Reardon testi- fied that he would be interested to know who did, but admitted that he did not discuss the matter with Gantt and Guy. Reardon himself adjusted the time on their cards so that they would be paid only for time actually worked on the 9th and 10th, and directed their dis- charge - an order carried out on Monday, September 13, by another member of the personnel department. In its brief to the Trial Examiner the Respondent urged that the evidence showed that these two em- ployees "were discharged for having falsified time rec- ords and for no other reason." This is essentially the conclusion the Trial Examiner reached, branding as specious the General Counsel's argument that Gantt and Guy would hardly attend a Board hearing attend- ed by Reardon and Gazabat-the latter having at- tended on the first day-and expect to be paid for the time unless management was agreeable to doing so, and rejecting as without merit arguments that the summary discharges of these men were not required by the Respondent's personnel policies, though the record shows just that.' In my view, a fair interpretation of record facts not in dispute shows an inordinate interest by the Respondent in the time cards of Gantt and Guy,6 a policy of giving warnings for even serious offenses before discharge, and no previous example of a dis- charge for falsifying time records. Thus, an abrupt discharge of employees who have given testimony ac- complished without discussion of the problem or ° The Trial Examiner 's reasoning in this respect is difficult to follow Such a practice "over a period of time" is condoned by failure to stop it. It could easily have been stopped here by warning rather than discharging Gantt and Guy, and by alerting all section leaders s Reardon testified that there are offenses such as job performance and attendance where the most severe penalty-summary discharge-is not used Instead a formal conference is held "plus a final letter of warning" and then termination if there is no improvement . On redirect, he analogized falsifica- tion of time records to stealing and said intermediate steps were dispensed with in discharges for stealing No examples were given. 6 Timecards are customarily collected by Gazabat's administrative assist- ant Faber on Saturdays, signed by Faber , and turned over to payroll. Faber brought these two cards to Gazabat on Friday . Reardon had them brought to him on Saturday morning because he was "curious " as to what they might show. The majority implies a lack of discriminatory intent in the discharges by noting that, aside from their "attendance " at the Board hearing, Gantt and Guy are not shown to have engaged in union or concerted activity. But Gantt and Guy did not merely attend the hearing. They testified for the Union; so far as this record shows no other unit employees volunteered to testify for the Union, and Respondent lost no time in commenting on the two groups of witnesses . Immediately following the Board hearing it sent a letter, dated September 10, to all display employees, in which it stated. We presented our case through general counsel and five responsible employees who testified for John Wanamaker Numerous other mem- bers of our Store Family were available to serve as additional witnesses for us if we deemed it necessary The OUTSIDERS [sic] produced two employees of the display division and one of their business agents as their witnesses. 1268 DECISIONS OF NATIONAL LABOR RELATIONS BOARD warning to them, occurring in a context of channeling grievances to the personnel department to avoid deal- ing with "outsiders," sustains the General Counsel's burden of proving 8(a)(3) and (8)(4) discrimination. I would reverse the Trial Examiner and order rein- statement and backpay for Gantt and Guy in the customary manner.' 7 My colleagues seem preoccupied with what they view as an "apparent expectation to receive pay for time not worked," and they go so far as to characterize the Gantt and Guy absences from work on the hearing days as being for "personal" reasons . In truth , Gantt and Guy were assisting in a government function concerning their own employee representation rights and those of their colleagues in the display department . This may well have been a new experience for them. As their absence from work for this unusual purpose was bound to be noted by those members of management who attended the hearing , their failure to clock out justifies no unfavorable infer- ence . This is particularly true on a record which fails to show whether the five employees who testified for the Respondent were also docked for the time spent at the hearing. TRIAL EXAMINER'S DECISION STATEMENT OF THE CASE EUGENE GEORGE GOSLEE, Trial Examiner: This case came on for hearing before me on January 26, 1972, at Philadelphia, Pennsylvania, on a complaint issued by the General Counsel of the National Labor Relations Board and on answer filed by John Wanamaker, Philadelphia, Inc., hereinafter called the Respondent.' The issues raised by the pleadings relate to whether or not the Respondent violated Section 8(a)(1), (3), and (4) of the National Labor Relations Act, as amended, by acts and conduct hereinafter detailed. At the conclusion of the hear- ing all parties waived oral argument, but briefs have been received from the General Counsel and the Respondent and have been duly considered. Upon the entire record in this proceeding, and from my observation of the witnesses, I hereby make the following: FINDINGS OF FACT AND CONCLUSIONS 1. THE BUSINESS OF THE RESPONDENT The Respondent is a Pennsylvania corporation, main- tains its principal office and place of business at Philadel- phia, Pennsylvania, and operates several department stores in the States of Pennsylvania , New York, New Jersey, and Delaware . During calendar year 1971, the Respondent's gross volume of business exceeded $500,000 , and during the same period the Respondent 's purchases and sales in inter- state commerce both exceeded $50,000 . The complaint al- leges , the answer admits, and I find that the Respondent is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. 1 The complaint was issued on November 30, 1971, and is predicated on a charge filed on September 27, 1971 , and served on the Respondent on September 28, 1971. II. THE LABOR ORGANIZATION INVOLVED The complaint also alleges, the answer admits, and I find that International Brotherhood of Painters and Allied Trades, AFL-CIO, Local Union No. 1159, hereinafter called the Union, is a labor organization within the meaning of Section 2(5) of the Act. III. THE ALLEGED UNFAIR LABOR PRACTICES The complaint alleges that on August 26 and 27 and September 21, 1971,2 the Respondent, through its admitted agent, Personnel Administrator John P. Reardon, interro- gated its employees concerning their union membership, activities, desires, and sympathies. The complaint further alleges that on September 13, 1971, the Respondent dis- charged its employees Charles Richard Gantt and Louis Edward Guy because (1) they gave testimony under the Act, (2) because they affiliated with and were in sympathy with the Union, and (3) because they engaged in other concerted activities for the purposes of collective bargaining or other mutual aid or protection. By its answer the Respondent denies any unlawful in- terrogations, but admits that Reardon did have conversa- tions with certain employees in the display department concerning normal activities and problems. The Respondent's answer also admits that it discharged Gantt and Guy on the date alleged, but affirmatively alleges that the employees were discharged for cause, more particularly because Gantt and Guy took time off from work without permission and falsified their timecards with the intent of receiving pay during their absences. With respect to the discharges, the facts of the case are essentially undisputed. Gantt and Guy took time off from their work on September 9 and 10 to testify before the Board in a representation case 3 hearing involving the Union and the Respondent. Testimony and documentary evidence in the record reflects that during their absences of these 2 days both employees remained on the timeclock. An issue to be determined is whether Gantt and Guy had, or reasonably assumed they had permission to leave work to attend the hearing. If the foregoing issue is determined in the affirma- tive, a second issue concerns whether the employees also had permission to remain on the timeclock while absent from work. Critical to the determination of these issues is the evidence pertaining to the composition and scope of authority of the Respondent's supervisory and managerial 2 All dates recited hereinafter are in 1971, except where otherwise specified. 3 John Wanamaker, Philadelphia, Inc., Case 4-RC-9308. On November 12, the Regional Director issued his Decision and Direction of Election, finding that the display department employees constituted a unit appropriate for the purposes of collective bargaining. The Regional Director also found, as contended by the Union, that Klaus Schmidt and three other individuals were not supervisors within the meaning of the Act, and included them in the bargaining unit. The Respondent subsequently filed a request for review, limited to the question of the unit found appropriate by the Regional Direc- tor. On December 7, the Board issued an order granting the request for review, and on February 17, 1972, the Board, at 195 NLRB No. 82, found the unit sought by the Union to be inappropriate and dismissed the petition. JOHN WANAMAKER 1269 hierarchy, and the inferences to be drawn from the chronol- ogy of events. This proceeding involves only that segment of the Respondent's Philadelphia operations identified in the rec- ord as the display department. A total of approximately 45 employees are assigned to the display department, and they are assigned to several functional sections including, among others, the home furnishing section, the women's fashion section, and a section assigned to the Respondent's budget stores . Jean Louis Gazabat, the corporate display director, has overall supervisory authority over the display depart- ment and he is assisted by Mssers. Collier and Faber. Ac- cording to testimony adduced by the Respondent, Gazabat, Collier, and Faber are the only officials in the display de- partment who have authority to grant employees permission to leave the store for personal reasons during working hours. Gazabat also has authority to effectively recommend hire, discharge, and discipline of employees, but his recommen- dations are subject to review and final approval by Person- nel Administrator John P. Reardon. Charles Gantt was first employed by the Respondent in November 1969, and was initially assigned to the women's fashion section. At some undisclosed later time Gantt was promoted to supervisor4 of the women's fashion section, with a crew of three or four employees. Six or seven months later, at his own request, Gantt was transferred to the home furnishing section, where he worked until his dis- charge on September 13. Louis Guy was employed by the Respondent in Sep- tember 1968, and apparently worked in the home furnishing section in the display department for the entire period of his employment. As in the case of Gantt, Guy was summarily discharged by the Respondent on September 13, his first workday following the second day of his appearance as a witness at the Board representation hearing in Case 4-RC- 9308. At some undisclosed time prior to August 16, the Un- ion undertook an organizing campaign among the employ- ees assigned to the Respondent 's display department. On August 16, the Union filed a petition in Case 4-RC-9308, seeking certification in a bargaining unit comprised of the display department employees. According to the testimony of Louis Guy, on or about August 26, Personnel Administrator John Reardon met Guy and Klaus Schmidt in the rug department and talked to them about the Union. Reardon told the employees that the Union had filed a petition with the National Labor Relations Board and Reardon asked Guy what he knew about the Union. Guy replied that he knew nothing about the Union because he had just returned from vacation. 4 Gantt used the term "supervisor" to describe his classification in the women's fashion section , and he used the same term to describe the classifica- tion of Klaus Schmidt, the leader of the employees assigned to the home furnishing section Another witness, former employee Robert Lewis, testified that during the course of his employment with Respondent he was promoted to supervisor of the budget store section At the time of his promotion, however, Lewis was the only employee assigned to that section , and at no time did his alleged supervisory functions extend to more than one helper. For reasons more fully explicated below, I find that the witnesses ' use of the title of "supervisor" is not dispositive evidence that Gantt, Lewis, or Klaus Schmidt ever possessed or exercised supervisory authority within the meaning of Section 2(11) of the Act. Reardon then posed the same query to Schmidt, who also replied that he had just returned from vacation and knew nothing about the Union. According to Guy, Reardon talked about vacations and other matters, and then asked Guy if he had been to Frank's 4 lately . Reardon suggested that Guy might be inclined to come down to Frank's and talk, and, in response to a leading and suggestive question from the General Counsel, Guy testified that Reardon was suggesting that they talk about the Union. Schmidt did not testify in this proceeding. Gantt testified that on or about August 27 he was sum- moned to Gazabat's office and a discussion with Reardon ensued concerning the Union. Reardon explained that the Respondent was aware that the Union was seeking to repre- sent the employees in the display department and had filed a petition. He asked if Gantt was aware of this. Gantt re- plied that he had no personal knowledge, and Reardon then asked if Gantt was aware of any particular problems in the display department which had escaped the notice of the personnel department. Gantt replied that the display de- partment was not having any problems. Reardon then stat- ed that he was aware of a prior problem, which had been taken care of, and felt that there was no situation or problem that the personnel department could not solve. Gantt vol- unteered that he had formerly worked in a store where the display department was unionized, and that he hadn't liked it. Reardon closed the conversation by reminding Gantt that he should feel free to come to Reardon and discuss any problems in the display department. On the same date employee Robert Lewis and his help- er, Louis White, had a conversation with Reardon about the Union. According to Lewis, Reardon began the conversa- tion by asking if the employees were familiar with the situ- ation in the display department, and Reardon explained that some of the people in the department were interested in having a union. Further, according,to Lewis, Reardon asked him if he knew what was happening, and if he knew the people who were involved. Lewis replied that he had no knowledge. Reardon, mentioned his concern about employ- ees going to "outsiders," rather than coming for help to the personnel department, and asked the employees if they had any problems. Lewis told Reardon of problems he had pre- viously experienced about an adjustment in salary and addi- tional help in his section, and complained that he had found it necessary to go to higher management to have the prob- lems resolved. At this juncture, the conversation ended. Louis White did not testify. Sometime late in August the Respondent, through Reardon and Gazabat, conducted a meeting for the em- ployees in the display department. Reardon informed the employees that the Company was aware that the Union was seeking to represent the display department employees and that the Union had filed a petition. Reardon explained that the Respondent believed that the display department did not constitute an appropriate unit, and he alluded several times to a letter sent by the Respondent to the employees in the display department. Gantt informed Reardon that he had not received a copy of the letter, whereupon Reardon 5 Apparently a neighborhood watering spot frequented on occasion by both Reardon and Guy. 1270 DECISIONS OF NATIONAL LABOR RELATIONS BOARD read the contents and opened the meeting up for discussion. The employees asked no questions, attempted no discus- sion , and Reardon adjourned the meeting. With respect to the alleged interrogations, Reardon testified that he did talk to Gantt on August 27, informed him that the Union had filed a petition, and expressed sur- prise that the employees had gone to a union rather than following the prior practice of seeking a solution to their problems through the personnel department. Reardon relat- ed some prior examples of how problems had been solved and expressed his curiosity about what problems might cur- rently exist. Reardon denied that he made any inquiry about Gantt's attitude toward the Union, but corroborated Gantt's testimony that Gantt had no personal knowledge of the Union and volunteered his experience in prior employ- ment in a unionized store. Reardon also testified that on August 26 and 27 he had separate conversations with employees Guy and Schmidt and employees Lewis and White. Reardon related that he informed the employees of the petition filed by the Union, and related the prior practice by which the employees had brought their problems to the attention of the personnel department. Reardon apparently indicated his curiosity about any current problems in the department, and admit- ted in his testimony that he did discuss with Lewis a prior problem concerning a wage adjustment. Reardon admitted that in his conversation with Guy and Schmidt he men- tioned "Frank's," but denied making any suggestion that Guy meet him at that place for the purpose of discussing the Union. In addition, Reardon denied that he questioned the employees concerning what they knew about the Union, and also denied that he questioned them about the identity of . other employees who favored having a union. On an undisclosed date late in August the employees in the display department, including Guy, Gantt, and Klaus Schmidt, attended a union meeting . The Union's represent- ative explained the hearing scheduled to take place in the representation case and asked for volunteer witnesses. The Union's representative explained that the hearing would only last a couple of hours. After some discussion among the employees Gantt and Guy volunteered to appear as witnesses , but at no time were the employees placed under subpena. According to the testimony of both Gantt and Guy, Klaus Schmidt was present during the course of the meeting, expressed approval of Gantt and Guy appearing as witnesses , and told them that it would be "O.K." On September 8, Gantt reminded Schmidt that the hearing was to be conducted on the following day, and asked Schmidt if the employees still had permission to at- tend. Schmidt replied in the affirmative, but cautioned Gantt that the employees should be sure to let Mr. Gazabat know of their intended absences. Gantt testified that later on the same day he delivered some materials to the floor where Gazabat's office was lo- cated, and attempted to contact Gazabat to inform him that he and Guy were scheduled to attend the hearing on Sep- tember 9. Gazabat was not in his office and Gant postponed any further attempt to contact him until the following morn- ing. Guy, who had heard Schmidt's admonition to be sure to let Gazabat know of the intended absences , made no independent attempt to inform Gazabat or secure his per- mission. On September 9, Gantt arrived at work about 8:30 a.m., and about 9 o'clock renewed his attempts to locate Gazabat and inform him of the contemplated absences. Again, Guy made no independent attempt to inform Gaza- bat, but left the matter in the hands of Gantt. Gantt was unable to contact Gazabat, or Gazabat's secretary, but testi- fied that he did leave a note for Gazabat. The note, which was left on the secretary's desk, informed Gazabat that Gantt and Guy were to attend the hearing at the Board's office, that Gantt contemplated an absence of only a few hours, and that the employees could probably return after lunch. According to Gazabat, he never saw the note from Gantt. The employees left for the hearing about 10:15 a.m. and encountered both Gazabat and Reardon in the hearing room. Some small talk was exchanged between the employ- ees and Gazabat and Reardon, but no mention was made. of their appearance at the hearing during working hours, and the employees were not questioned concerning the source from which they had obtained permission to be ab- sent from work. Both Gantt and Guy testified during the morning ses- sion of the hearing on September 9, and prior to the noon recess both were requested by the Board's hearing officer to return for the afternoon session. The employees complied with the request and remained at the hearing in the presence of Reardon and Gazabat until about 6:20 p.m. At the close of the day's session the Hearing Officer and the Union's representative requested Gantt and Guy to return to the hearing on the following morning. After leaving the hearing on the evening of September 9, both Gantt and Guy departed for home without reporting back to their place of employment. When the employees reported to work on the morning of September 10, they both found that some unknown person or persons had punched out their timecards at approximately 6:10 p.m. on the prior evening. After reporting to work on September 10, Gantt con- tacted Klaus Schmidt and informed him that the employees had been recalled to attend the hearing on that day. Schmidt asked, "Again?" and when Gantt answered in the affirma- tive, Schmidt said, "All right." About 10:30 a.m., Gantt, accompanied by Guy, at- tempted to conduct Gazabat to inform him that they had been recalled to the hearing. Gazabat was not in his office and his secretary was unable to inform the employees of his whereabouts. Gantt left a note with the secretary, adivsing Gazabat that the employees had to return to the hearing, and Gantt expressed hope that it would be very short. Gaza- bat testified that he saw Gantt's note about 11 a.m. on September 10. After leaving the note with the secretary, Gantt and Guy returned downstairs, and as they were leaving the el- evator they encountered Gazabat. After passing the time of day, Gantt told Gazabat that he and Guy had been recalled to the Board hearing. Gantt asked Gazabat if he also intend- ed to return to the hearing. According to Gantt's testimony Gazabat replied in the negative, and added "It's your show." According to the testimony of Guy, Gazabat replied, "Go ahead, it's your show." JOHN WANAMAKER 1271 The employees left the store about 10:45 a.m., and remained at the hearing until it closed at 4:30 p.m. Reardon was present in the hearing room and observed the presence of Gantt and Guy. After the close of the hearing both em- ployees returned to the store and worked until they punched out on the timeclock about 5:15 p.m. On the following Monday, September 13, Gantt and Guy arrived at work at their usual starting time. About 11 a.m. Gantt and Guy were called separately to the office of Mr. Stoeckel in the personnel department, and both were summarily discharged. Both employees were informed that they were terminated for falsifying their time records and leaving the store without permission. The General Counsel has also alleged, and Respondent has denied, that on September 21 Reardon again interrogat- ed employees concerning their union membership, activi- ties, desires, and sympathies. There is evidence in the record of a conversation between Reardon and employee Lewis on that date, but no part of the evidence can be construed as an interrogation. Lewis testified that some few days after the discharges of Gantt and Guy he asked Reardon for an appointment. When Lewis appeared in Reardon's office he related to Reardon that at an earlier meeting the employees had been promised progress reports about the Union and the store and where everyone stood. Lewis asked for a prog- ress report, and, according to his testimony, Reardon re- plied, in substance: ... by saying that recently there was a hearing being held to provide the validity of a union coming into the store, into the display department. He went on to say that there were several witnesses for the store, and there was two witnesses for the Union. At that time I asked him if the two people that were witnesses for the Union were the ones that were fired; whereupon he said, "We can't say that they were fired for that reason, for ob- vious reasons". He went on to say that they were fired for falsifying their time cards. Lewis testified that he then asked Reardon a hypotheti- cal question. In substance Lewis asked if he would be fired under circumstance of his absence from work for illness, but where he came into the store to buy something, and some- one else had punched his timecard in and out for that day. According to Lewis, Reardon replied that Lewis couldn't lose his job for that reason. Lewis then asked if the witnesses were paid for the time spent attending the hearing, and Reardon replied: Yes, they were paid for the day, but we couldn't pay those who testified aginst the store. Reardon testified that Lewis made an appointment with him and that a conversation did take place on Septem- ber 21. As related by Reardon, Lewis expressed concern about job security, stated that he was going to take on an additional personal obligation, and complained of a person- ality conflict with Assistant Display Director Collier. Ac- cording to Reardon, he explained the Respondent's personnel policies related to job performance, and he in- formed Lewis that he would not be summarily discharged for poor job performance, but would be entitled to several warning sessions with the personnel department. Lewis then asked about five individuals who had been discharged in the display department, including employees Gantt and Guy. Reardon explained to Lewis the reasons for the termina- tions. Reardon denied, however, that he told Lewis that the Respondent couldn't say that Gantt and Guy were dis- charged because they testified at the Board hearing, al- though he admitted that he did give Lewis the true reasons for their discharges. The Respondent's defenses to the discharges of Gantt and Guy were established in the record through the testimo- ny of Gazabat and Reardon. The Respondent admits that its management officials were aware of the presence of Gantt and Guy at the hearing on both September 9 and 10. Gazabat admitted that he saw the note left by Gantt on the morning of September 10, and that the note came to his attention after he met Gantt and Guy at the elevator. Gaza- bat also admitted that in response to Gantt's question of whether he intended to return to the hearing, Gazabat re- plied, "It's your show." Gazabat denied, however, that he prefaced his reply with the words, "Go ahead." I credit Gazabat's denial. Gazabat further testified that he never gave permission to Gantt and Guy to leave the store during working hours to attend the hearing, and neither Gantt nor Guy ever asked for his permission. Gazabat denied that Klaus Schmidt had authority to excuse Gantt and Guy from work, and stated that it is the established policy of the display department to require employees who leave the store for personal business to clock out at the time of departure and to clock back in upon return. With respect to the alleged falsification of the time- cards, Gazabat related that this matter came to his attention on Friday morning, after he talked with Gantt and Guy at the elevator and after he had read Gantt's note. According to Gazabat, Faber, whose duty it is to make a daily check of the timecards for employees in the display department, brought the cards to his attention about 11: 30 a.m ., or short- ly thereafter. Gazabat, who was aware of the employees presence at the hearing on September 9, checked the time- cards and ascertained that both Gantt and Guy had punched in on the morning of September 9, and that the cards had been punched out after 6 p.m. on the same date. After the review, Faber apparently returned the timecards to the proper places in the ract, and Gazabat attempted to contact Reardon. Reardon, however, had returned to the Board's offices and Gazabat was unable to discuss the mat- ter with him until after the close of the hearing. Between 5 and 6 p.m. Gazabat met with Reardon, the timecards were analyzed and Gazabat recommended that Gantt and Guy be discharged. Having made his recommen- dation, Gazabat left the final determination to Reardon and the personnel department. Reardon testified that he saw Gantt and Guy at the hearing on both September 9 and 10, and that he directed Faber to pull their timecards for his review. Reardon further testified that having determined that the employees were clocked in during the periods while they were attending the hearing, and in accordance with the Respondent' s estab- lished policy of summary discharge for certain conduct, including falsification of timecards, he decided on Septem- ber I1 to discharge Gantt and Guy. The employees' time- 1272 DECISIONS OF NATIONAL LABOR RELATIONS BOARD cards were adjusted to reflect the actual hours they worked on September 9, 10, and 13 , and they were paid the corre- sponding wages at the time of their discharges. With respect to the evidence pertaining to the allega- tions of interrogation , I find that Reardon did confront employees Guy, Lewis , and Gantt about the Union on Au- gust 26 and 27 . As to the several versions of the conversa- tions, I credit the testimony of Gantt and Reardon, and I discredit the versions related by Guy and Lewis . The testi- mony given by Gantt and Reardon concerning their conver- sation on August 27 is in substantial accord . Reardon credibly testified that his conversations with the employees followed a similar pattern , and I find that he did not interro- gate the employees concerning their union membership, ac- tivities, desires , or sympathies . I do not credit Guy's version that Reardon asked him what he knew about the Union, and I similarly reject Lewis' version that Reardon asked him if he knew anything about what was happening concerning the Union and "any people that were involved ." Aside from my observation of Guy and Lewis and a review of their testimony, the verity of their versions of the conversations is susceptible for failure of corroboration . Employee Schmidt was present at the Reardon -Guy conversation, and employee White was present at the Reardon-Lewis conver- sation . Neither employee was called to testify and there is no indication in the record of their unavailability as witness- es. Upon the credited testimony of Gantt and Reardon, I find that Reardon informed the employees of the filing of the petition , asked them if they were aware of this fact, and expressed some chagrin that the display department em- ployees had turned to "outsiders " to resolve their griev- ances . I also find that Reardon asked, or at least expressed his curiosity, about current problems in the display depart- ment ; related the past practice of resolving employee griev- ances through recourse to the personnel department; and at least tacitly invited the employees to continue this practice. In the circumstances of this case , questions posed to employees concerning their awareness of the filing of a representation petition do not rise to the stature of an un- lawful interrogation of employees about their union mem- bership , interests, or activities . Accordingly , I find that the Respondent did not unlawfully interrogate its employees in violation of Section 8(a)(1) of the Act.6 The General Counsel argues , nevertheless, that Reardon's questions to the employees coupled with his com- ments about "outsiders" and the availability of the person- nel department for the resolution of grievances , constituted an unlawful solicitation of grievances . In support of this contention the General Counsel relies on Raytheon Compa- ny, 188 NLRB No. 42, a Decision , Order, and Direction of Second Election , and Rotek, Incorporated, 194 NLRB No. 73. There is no doubt from the record in this case that Reardon alluded to the Respondent 's past practice of re- solving grievances through recourse to the personnel de- partment, and invited the employees to continue to use this practice as an alternative to union representation. Reardon 's conduct, nevertheless falls far short of that found violative by the Board in Rotek, supra, where the solicitation of employee complaints was coupled with an expressed 6 Invalex Sales Co, Inc., 152 NLRB 773 promise that the employer needed the complaints to de- termine how to make improvements with respect to wages and other employment conditions . As the Board has estab- lished , "The solicitation of employee grievances by an em- ployer is not illegal unless accompanied by express or implied promises of benefits specifically aimed at interfer- ing with , restraining or coercing employees in their organi- zational effort ."7 Reardon did not couple his comments about the established method of resolution of employee grievances or problems with any express or implied promise of benefits, and I find that his conduct did not violate the Act. I further find that the Respondent did not violate any provision of the Act by the comments made during the course of the meeting it held for the display department employees in late August. Reardon told the employees of the Respondent's awareness that the Union was seeking to represent the display department and that it believed that the unit sought was inappropriate . Reardon alluded to a letter which the Respondent had sent to the employees and subsequently read the contents of the letter . The letter is in evidence and, as the General Counsel conceded on the rec- ord, its contents do not violate any provision of the Act. At most, the Respondent's group meeting with the employees is evidence of its opposition to union representation of the display department. With respect to the reasons asserted by the Respondent for the discharges of Gantt and Guy, the record is clear that they did not have express permission from any acknowl- edged supervisor or managerial agent of the Respondent to leave work to attend the hearing on September 9 and 10. The record is equally clear that the employees neither sought nor received permission from any acknowledged agent of the Respondent to remain on the timeclock during their absences on these 2 days. The General Counsel contends , nevertheless, that the employees secured permission to attend the hearing from Klaus Schmidt and that Schmidt , based on the Respondent's accepted practice , gave the employees tacit permission to remain on the timeclock during their absen- ces. To this end the General Counsel twice amended the complaint during the course of the hearing, first to allege that Schmidt is a supervisor, and again later in the hearing to allege that Schmidt is "either a supervisor or acting as the agent of the Respondent." The Respondent , of course, amended its answer to deny both allegations. In answer to these allegations the Respondent contends that in the related representation case Klaus Schmidt was specifically found not to be a supervisor within the meaning of Section 2(11) of the Act . It is true that the issue of Schmidt's alleged supervisory status was investigated during the course of the representation hearing, and the Regional Director found Schmidt to be a leadman and not a supervi- sor. In my view, I am not bound by this disposition arrived at as a result of a nonadversary proceeding, particularly since the Board was not called upon and did not reach this issue . Nevertheless , on the basis of the pertinent evidence in the record in this proceeding, which is indeed sparse, I am unable to find that Schmidt is, or was at any time material 7 ITT Telecommunications, A Division of International Telephone and Tele- graph Corporation, 183 NLRB No. 115 JOHN WANAMAKER 1273 to this case, a supervisor within the meaning of the Act. The limited testimony in the record concerning Schmidt reflects that his duties are routine in nature and require no exercise of independent judgment. This is no evidence that Schmidt has, or ever had, authority to hire, discharge, discipline, reward, or effectively recommend these or any other per- sonnel actions. As concerns the General Counsel's alternative conten- tion that Schmidt, even if not a supervisor, was "acting as an agent of the Respondent," some testimony was elicited through witnesses Gantt, Guy, and Lewis concerning prior occasions when employees in the display department were allowed to take time off from work for personal reasons while they remained on the timeclock. Gantt testified that at the time of his hire by the Respondent he was instructed by the then assistant director of the display department that he was required to punch his timeclock only at the begin- ning and- end of the workday.' Gantt also testified to three occasions when Schmidt had given him permission to ab- sent himself during working hours, and he related that he did not clock out on these occasions and was never crit- icized or reprimanded for failing to do so. Gantt further related that, during the period of his employment as the so-called supervisor of the women's fashion section, he gave permission to other employees to take time off from work for personal business . At a later juncture in his direct testi- mony Gantt repeated that there had been occasions when he was absent from the store for personal reasons, that these were common occurrences, and that if an employee left the store with the permission of his supervisor he was not docked for the, absence. On cross-examination, however, Gantt admitted that he did not know whether either Gaza- bat or Collier was aware that employees had been allowed to take time off with pay. Guy also testified that on occasions during his 3 years of employment in the display department he had taken time off during working hours. According to Guy, he obtained permission from Schmidt, whom he described as his imme- diate supervisor. Guy related a specific instance in June when he took time off to look for an apartment, and he also related that on these and other occasions he did nothing to indicate his absence on his timecard. Robert Lewis related three instances when he had tak- en time off from work for personal reasons . On each of these occasions , however, he sought and obtained permission from John Fariello, who was then in charge of the display department. According to Lewis, on only one of these occa- sions did Fariello gave him instructions about clocking out and in on the timeclock. As related above there are two key issues involved in` reaching a determination as to whether Gantt and Guy were discharged for reasons prohibited by the Act, or for cause as asserted by the Respondent. Did the employees have, or reasonably believe that they had permission to leave work to attend the representation case hearing? If so, did they also have permission, express or implied, to remain on the timeclock while absent from work? I have found above that 8 The timeclock system used by the Respondent utilizes the 24 hours or military method and portions of hours are registered in decimal units. The employees are not required to clock out for lunchbreaks , but apparently are not paid for this time. Klaus Schmidt was not a supervisor and not a duly consti- tuted agent of the Respondent. In the resolution of the issues, I further find no evidence in the record to refute the Respondent's testimony that Schmidt had never been ex- pressly authorized to grant permission to employees to leave work, whether with or without pay. I am mindful that the legal responsibility of a principal for the conduct of another does not in all instances depend on proof of an express authorization. An individual or legal entity may be held accountable for the conduct of an other- wise unauthorized agent where the conduct is adopted, con- doned, or ratified. Proof of adoption, condonation, or ratification is impossible, however, where, as in circum- stances of this case, there is no proof that the Respondent was aware, or had reason to be aware, of Schmidt' s course of conduct. There is proof in this case, which I credit, that over a period of time Schmidt and other section leaders allowed employees to leave work for personal reasons, and without requiring them to clock out. From the evidence of the length of time the practice was in existence, I could infer that the Respondent was aware, or had reason to be aware, of what was going on. Upon this inference I could further infer that the Respondent's failure to halt the practice is evidence of adoption, condonation, or ratification. I am well aware, however, that proof by a preponderence of evidence is not established by pyramiding one inference on top of another. Insofar as this record reflects the practice allegedly adhered by Schmidt and Gantt had no authorization from the Respondent, either express or implied. In reaching this finding I have considered that it was Schmidt who is alleged to have exercised the authority to grant time off with pay, and Schmidt would have been the logical witness to estab- lish the source of his express or implied authority. Schmidt did not testify. I have also considered Gantt's testimony that he also granted employees time off with pay, as well as his failure to establish that his conduct was authorized or known to the Respondent. In summary I find that Gantt and Guy did not have express permission from any authorized agent of the Re- spondent to leave work to attend the representation hearing. I also find that both employees were informed by Schmidt to notify Gazabat of their intended absences, and, accord- ingly, they could not have reasonably assumed that permis- sion from Schmidt was sufficient to allow them to leave work. The General Counsel argues that the Respondent's conduct on September 9 and 10 is persuasive evidence of a plan to entrap the employees into violating its rules, so as to create a pretext for their discharges. The characterization of the Respondent's conduct as entrapment is perhaps inap- propriate, but the evidence does suggest some doubt that the employees' absences from work, standing alone, were good cause for discharge. It has been found above that Gantt and Guy did not have express permission to absent themselves from work, and they were aware of their obligation to secure permission from Gazabat. Their failure to do so cannot be justified, moreover, by their belated and abortive attempts to reach Gazabat,-because they could have sought permis- sion from either Faber or Collier. Nevertheless the Respondent's representatives were present and observed 1274 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Gantt and Guy at the hearing on both September 9 and 10. They were aware that the employees were asked to return to the hearing on the afternoon of September 9 and the morning of September 10. Gazabat met the employees be- fore they departed for the hearing on the second day, and he admits that they informed him that they had been re- called. In none of these confrontations, however, did the Respondent's representatives object to the employees' ab- sence from work, or question them about their permission to attend or the source from which the permission was de- rived. In the light of the Respondent's conduct, its proffered justification that the employees were discharged for failure to properly secure permission to absent themselves from work has all the overtones of an afterthought. The same cannot be said, however, of the contention that Gantt and Guy were discharged because they failed to clock out with the intent of receiving pay for their attendance at the hear- ing. The matter of the timecards was not discovered by the Respondent until after the employees had departed for the hearing on the second day. The matter came to the attention of Reardon on the evening of September 10, and the dis- charges were effected on the next scheduled workday. The General Counsel contends that as Schmidt had express or implied authority to grant time off, he also had authority to allow employees to remain on the timeclock when absent from the store on personal business. I have found above that Schmidt was not an agent of the Respon- dent, and his practice of allowing the employees to take time off with pay was assumed without the authorization or knowledge of the Respondent. Even if I were to assume, moreover, that, through Schmidt's conduct and the Respondent's condonation, Gantt and Guy had tacit per- mission to leave work to attend the hearing, the assumption would not permit a finding that the employees were also given permission to remain on the timeclock during the course of their 2 days absence from work. There is no evi- dence in the record that on the particular instance in ques- tion either Gantt or Guy sought or received permission from Schmidt or any other person to leave their place of employ- ment without clocking out. In response to the evidence that Gantt and Guy attend- ed the hearing while on the timeclock, the General Counsel has advanced several arguments to justify their conduct and negate the Respondent's defense of discharge for cause. Among other arguments , the General Counsel contends that it was not the intent of Gantt and Guy to cheat the Respondent, and that they knew that they would not be paid for their absences from work because Gazabat and Reardon knew they were at the hearing, and Faber would audit their timecards at the end of the week. The argument is specious. There was no testimony from Gantt or Guy that they failed to punch out in anticipation that their time on the clock would not be paid. On the contrary, their testimo- ny concerning prior absences warrants the inference that they fully expected to be paid for the time they spent at the hearing: The General Counsel also argues that the summary discharges of Gantt and Guy were not warranted and were not required by the Respondent's supposed personnel poli- cies. To this extent the General Counsel relies on the fact that the portion of the personnel manual relied on by the Respondent was read into the record, but the Respondent refused to introduce the whole of the manual into evidence. I find no merit in the argument. An employee's purposeful claim for pay for time not worked, without regard to the reason for the absence, is misconduct and a serious breach of the employment relationship. I find the evidence relied on by the General Counsel insufficient to establish grounds for concluding that the discipline meted out to Gantt and Guy was any aberration of the Respondent's established personnel policies. The General Counsel finally urges that the testimony of Robert Lewis concerning his conversation with Reardon on September 21 is dispositive proof that Gantt and Guy were discharged because they testified for the Union at the representation hearing. I have discredited Lewis' version of his alleged interrogation by Reardon, and I similarly dis- credit his version of the September 21 conversation with Reardon. This conversation was alleged in the complaint as an unlawful interrogation, but the only interrogation proved as Lewis' questioning of Reardon. As Lewis admitted, he sought out Reardon and questioned him, inter alia, about the discharges of Gantt and Guy. Although the General Counsel argues that Lewis should be credited as a disinter- ested witness, my observation of his demeanor and a review of his testimony reflects quite the contrary. Lewis was sub- sequently discharged by the Respondent. Contrary to his testimony that he sought Reardon out for the purpose of obtaining a status report on the Union's organizing cam- paign, Lewis was seeking reassurance about his own job security and the effects of his conflict with Assistant Direc- tor Collier. His testimony that Reardon tacitly admitted that the discharges of Gantt and Guy were motivated by their attendance and testimony at the hearing is, at worst, a contrivance, or, at best, a symptom of an overactive imagi- nation. Section 8(a)(4) of the Act protects employees against discharge or other job related reprisals because they have filed a charge, testified, or otherwise cooperated with the Board in an unfair labor practice or representation case proceeding. As the Supreme Court has held, Congress made it clear that persons with information necessary to the Board's processes are to be protected against coercion, and that this "complete freedom is necessary ... to prevent the Board's channels of information from being dried up by employer's intimidation of prospective complainants and wintesses ." 9 As the General Counsel admits, however, the rights of the employees to engage in protected activities must be counterbalanced against the employer's right to operate his business in an orderly and efficient manner.1° More to the point of this case , Section 8(a)(4) in no way restrains an employer's right to maintain discipline among his employees, and the protection afforded by Section (a)(4) does not immunize employees against discharge of disci- pline for misconduct or violations of the employer's rules. I I Where, as here, the misconduct is proven the General Coun- 9 N.L.R.B. v. Scrivener, d/b/a AA Electric Co. 405 U.S. 117. i0 East Tennessee Undergarment Co., 139 NLRB 1129. 11 Standard Packaging Corporation, Royal Lace Paper Division, 140 NLRB 628, 629. JOHN WANAMAKER 1275 sel can sustain the burden of proving discrimination only by showing that the discharges were motivated by other rea- sons, or that the employees were treated differently than others under like circumstances. 12 Employees Gantt and Guy took time off to attend the hearing without obtaining express permission from the Re- spondent, and more particularly they failed to clock out during their 2-day absences from the store , in expectation that they would be paid . I find that for these reasons, and particularly for the latter misconduct, the Respondent dis- charged them . There is no evidence in the record that Gantt and Guy were treated any differently by the Respondent than other employees who have sought to 'collect pay for time not worked . 13 I find , accordingly, that the General Counsel has not sustained the burden of proving that Gantt and Guy were discharged for reasons prohibited by Section 8(a)(4) of the Act. As I have found that the discharges did not violate Section 8(a)(4), I similarly find no violation of Section 8(a)(3) of the Act. Aside from their appearance and testimo- ny at the representation hearing , which I have found was not the motivating cause for their discharges, there is no evidence in the record that Gantt or Guy engaged in any union or concerted activities . There is evidence that the Respondent was opposed to union representation of the employees in the display department , but evidence of ani- mus standing alone is not evidence of unlawful motiva- tion.14 As I have found that the General Counsel has not sustained the allegations of unfair labor practices alleged in the complaint , I shall grant the Respondent's motion to dismiss the complaint , and recommend that the complaint be dismissed in its entirety. CONCLUSIONS OF LAW 1. The Respondent is an employer engaged in com- merce within the meaning of Section 2(6) and (7) of the Act. 2. The Union is a labor organization within the meaning of Section 2(5) of the Act. 3. The General Counsel has not proved by preponder- ance of the evidence that the Respondent has engaged in, or is engaging in, any unfair labor practices alleged in the complaint. RECOMMENDED ORDER I recommend that the complaint herein be dismissed in its entirety. 12 Poray, Inc., 143 NLRB 617, affd . 337 F.2d 114 (C A D C.). 13 Poray, Inc, supra. 14 N.L.R. B v Hudson Pulp & Paper Co, 273 F 2d 660 (C.A. 5), Poray, Inc., supra, 620 Copy with citationCopy as parenthetical citation