Gatliff Business Products, Inc. And Rbc Service Corp.Download PDFNational Labor Relations Board - Board DecisionsSep 25, 1985276 N.L.R.B. 543 (N.L.R.B. 1985) Copy Citation GATLIFF BUSINESS PRODUCTS 543 Gatliff Business Products , Inc. and RBC Service Corporation and Service Employees Internation- al Union, Local 556 , AFL-CIO. Cases 37-CA- 1888 and 37-CA-1892 25 September 1985 DECISION AND ORDER BY CHAIRMAN DOTSON AND MEMBERS DENNIS AND JOHANSEN - On 28 February 1985 Administrative Law Judge Frederick C. Herzog issued the attached decision. The Respondent filed exceptions,' and the General Counsel- filed a cross-exception, a supporting brief, and an answering brief. The National Labor Relations Board has delegat- ed its authority in this proceeding to a three- member panel. - The board has considered the decision and the record in light of the exceptions and briefs and has decided to affirm the judge's rulings , findings, and conclusions and to adopt the recommended Order as modified.2 Amended Conclusions of Law Substitute the following for paragraph 6. "(6) By on or about 3 May 1982, discharging em- ployees Dean Yokoyama, George Lorenzo, and Dennis Uyeda, and in May 1982 refusing-to hire Sue Mehess, the Respondent violated Section 8(a)(1) and (3) of the Act."_, ORDER The National Labor Relations Board adopts the recommended Order of the l•administrative law judge as modified below and orders that the Re- spondent, Gatliff Business Products, Inc. and RBC Service Corporation, Honolulu, Hawaii, its officers, agents, successors, and assigns, shall take the action set forth in the Order as modified. ' Members Dennis and Johansen note that thee Respondent's exceptions rely in substantial part on asserted facts that are not part of the record Chairman Dotson would disregard the Respondent's exceptions because they do not conform-to the requirements of Sec 102 46(b) of the Board's Rules and Regulations Thus, Chairman Dotson does not reach the merits except as that raised by the General Counsel's cross-exception . 2 In sec III(G) of his decision, the judge granted the General Coun- sel's motion to amend the complaint to allege that the Respondent violat- ed Sec 8(a)(3) and (1) by refusing to hire individuals who had any union affiliation The General Counsel, in a cross-exception, contends that while the judge made a factual finding that on one occasion the Respondent's vice president Steckler "screened" an applicant because the individual was a union adherent , the judge failed to include this finding in his Con- clusions of Law, recommended Order, and remedy As set forth in the judge's decision, Steckler admitted she refused to consider an applicant because of the individual's union adherence In her testimony Steckler identified the applicant as Sue Mehess This evidence is uncontroverted We therefore find that the Respondent violated Sec 8(a)(3) and (1)- by refusing to hire Mehess We shall modify the recommended Order and notice accordingly We shall also provide narrow cease-and -desist lan- guage in the notice to conform to the Order 1. Insert the' following as paragraph 1(f) and re- letter the subsequent paragraph. "(f) Refusing to hire an individual because' of his or_ her union affiliation." - - ' - 2. Insert the following as paragraph 2(b) and re- letter the subsequent paragraphs. "(b) Offer Sue Mehess immediate employment in the position she would have received -absent the Respondent's' discrimination against her or, 'if that position is no longer available, to a substantially equivalent position, and make her whole for any loss of pay that. she may have suffered by reason of the Respondent's discrimination against her in ac- cordance with the provisions in the section of the administrative law judge's decision entitled `The Remedy."' - 3. Substitute the"attached notice for that of the administrative law judge. APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The National Labor Relations Board has found that we violated the National Labor Relations Act and has ordered us to post and' abide by this notice. Section 7 of the Act gives employees these rights. To organize - To form, join, or assist any union To bargain collectively through representa- tives of their own choice To act'together for other mutual aid or 'pro- tection - . To choose not to engage in any of these protected concerted activities. WE WILL NOT discourage membership in, or ac- tivities on behalf of, Service Employees Interna- tional Union, Local 556, AFL-CIO, or any other labor organization, by discharging or laying off employees or refusing to hire applicants or other- wise discriminating against them because of their union support or activities. WE WILL NOT interrogate employees about their own, or other employees',- union activities, lean- ings , or sympathies. - WE WILL NOT threaten to exact economic repris- als from employees on account of their union ac- tivities, leanings , or sympathies. WE WILL NOT threaten to close the business, or to withdraw economic support from it, or to lay off employees, or to deny promotion to employees 276 NLRB No. 60 544 DECISIONS OF NATIONAL LABOR RELATIONS BOARD because of their union activities, leanings, or sym- pathies. WE WILL NOT impart to employees that they will be granted benefits in the event they, choose not to select a union as their,. collective-bargaining representative. . WE WILL NOT impart to employees that their union activities have been kept under surveillance. WE WILL NOT.in any -like or related manner interfere with, restrain, or„coerce you in the exer- cise of the rights guaranteed you by -Section 7. of the Act. - WE, WILL offer John •Burkman , Robert Garcia,. Gregory Hower, Priscilla Hussey,--Nathan Kaawa, Ernie Lee, Eldred Like, Thomas Perkins, Leroy, Smith, Carl Tavorn, Stanford Tokioka, Georgia, Chai, Paul Matsuda, Bounthan Sengdara, • Dean •Yo- koyama, George Lorenzo, and Dennis Uyeda im- mediate and full reinstatement to their former jobs or, if their jobs no longer exist, to substantially equivalent positions, without prejudice to their se- niority or any other rights or privileges previously enjoyed, and, should any such employees still be participating in a 'strike against us, we will, at such time as the employee's "choose to discontinue strik- ing, immediately, reinstate him/her or them, as pre- viously set forth. ' WE WILL offer Sue - Mehess immediate employ ment in the position she would have received had we not discriminated against her or, if the position is no longer available, to a substantially equivalent position. - WE WILL remove any references to the, layoffs and/or discharges of the employees named, above from his or her personnel file, or any other records maintained by us, and WE WILL NOT use his or her discharge or layoff as a basis for any future person- nel action against him or her. WE WILL make all the employees named above whole for any loss of pay he or,` she may have suf- fered `as a result of our discrimination ' against him or her, with interest. _ GATLIFF - BUSINESS PRODUCTS, INC. AND RBC . SERVICE CORPORATION A Thomas Cestare, Esq. and Charles Khim, Esq., of Honolu- lu, Hawaii , for the General Counsel. . Richard M. Rand, Esq. (Torkildson, Katz, Jossem & Loden), of Honolulu, Hawaii , for the Respondent. ' Randall N. Harakal, Esq., of Honolulu , Hawaii , for the Charging Party. . DECISION STATEMENT OF THE CASE FREDERICK C. HERZOG , Administrative Law Judge. Based on charges filed by Service Employees Interna- tional Union , Local 556 , AFL-CIO (the Union) alleging that Gatliff Business Products , Inc. and RBC Service Corporation (the Respondent or the Company) has en- gaged in , and is engaging in, unfair labor practices within the meaning of Section 8(a)(1) and (3) of the Act, com- plaints , later to be consolidated , were issued in the above-captioned cases. Pursuant to notice , the hearing was conducted before me in Honolulu , Hawaii , February 3-11, 1983. All parties appeared at the hearing , were given full opportunity to participate , to adduce relevant evidence , to examine and cross-examine witnesses , to argue orally , and to file beefs . Based on the record thus compiled , including my analysis - of the briefs from the General Counsel and the Respondent , I make the following FINDINGS OF FACT 1. THE BUSINESS OF THE RESPONDENT The pleadings, as amended, demonstrate that the Re- spondent is made up of Hawaii corporations, with offices and places of business located in. Honolulu, Hawaii. The Respondent is engaged in the business of providing sales, service, and rentals of business copying machines. During the calendar year preceding the issuance of the complaint, the Respondent, in the conduct of the above- described business operations, collectively derived gross revenues in excess of $500,000, and collectively pur- chased and received goods and materials directly from firms located outside the State of Hawaii valued in excess of $50,000. At all times material herein the Re- spondent has collectively been an `affiliated: business en- terprise, with common officers, common owners, common directors, common management, and 'supervi- sion and, as formulated and administered, a common labor policy affecting employees of its operations, de- scribed above, sharing common premises and facilities, and providing services. for and making sales to each other with interchange of personnel. . Accordingly, it is 'found and concluded that Gatliff Business Systems; Inc., and . RBC Service Corporation, constitute a single integrated business enterprise and a single employer within-the meaning of the Act and, fur- ther, that the Employer is now and has been at all times material an employer engaged' in commerce within the meaning of Section 2(2), (6), and (7) of the Act. II. THE LABOR ORGANIZATION - The complaint alleges that the Union is, and at all times material has been , a labor organization within the meaning of Section 2 (5) of the Act . Based on the admis- sion contained within the Respondent 's answer to the complaint , I. find and conclude this allegation of the con- solidated complaint to be true. GATLIFF ' BUSINESS PRODUCTS 545 III. THE ALLEGED UNFAIR LABOR -PRACTICES A. Background ' It is undisputed that the Respondent's two corpora- tions operated prior to the spring of 1982,' the time period when most events of. concern herein occurred, without union" representation 'for employees. The busi- nesses appeared- to -have been run essentially by Gary Gatliff, with some help from his wife, Jane. Gatliff was also assisted by a controller, Curt Wheeler, and a vice president, Linda Steckler. For administrative purposes it appears that Gatliff separated the Respondent into de- partments, and gave each separate department head the title of 'director„whether-that person actually was a su- pervisor or not.'(In several instances, there were either no other employees in the department or only one other.) - " The Respondent was structured so that RBC Service Corporation functioned as a servicer of copy machines, selling only related supplies; in contrast, Gatliff' Business . Products, Inc. generated most of its revenues through the actual sale of copying machines. Gary Gatliffi served as president of RBC Service Corporation and, since November 1982, also served as president of Gatltff Business Products, Inc., having assumed that position from his wife, Jane. Wheeler served as controller"of Gat- - liffBusiness..Products, Inc., as well as treasurer and sec- retary, of RBC ,, Service Corporation. -Linda Steckler served as vice president of RBC Service Corporation. As will be set forth more fully at a later point, the Re- spondent claims .that its business had been deteriorating, and had become increasingly unprofitable in the months immediately preceding the inception of 'an organization effort on the part of the Union. Following the receipt of the Union's petition for repre- sentation election from the Board's offices, Gatliff imme- diately began'a series of contracts with employees which lasted up through the time of the representation election, a time span which covered roughly all of March and the early part of April 1982. ' For ease of review, I shall deal with these contracts in the same order as they are set forth, in rough chronolog- ical order, in the General Counsel's brief, as follows: In late February2 and early March, the Union began organizing the Respondent's employees.3 By March 5, 1982, the Union filed its petition to represent the employ- ees at Gatliff Business Products, Inc. On March 22, the parties entered into a Stipulation for Certification Upon Consent -Election providing ' for an election among all full-time and regular part-time employees of the corpora- tions known as Gatliff Business Products,: Inc and RBC Service' Corporation within the State of Hawaii. -The' election was conducted on April 13. Of approximately 37 eligible voters, 20 cast ballots in favor of the Union and 11 voted against representation by the Union, there being t Whenever the surname Gatliff appears without a" first name mdicat- ing a specific intent to refer to Jane Gatliff, it should-be taken to refer to Gary Gatliff 2 Unless otherwise noted, all dates shall refer to the calendar year of 1982 „ - 3 The Union's president was Laurance Ah Nee and its vice president was Gary Elliott. • 5 challenged ballots. On April 21,' the Union was certi- fied',as,the collective-bargaining representative of all the employees in the unit described above. B. The Alleged-8(a)(1) Independent Violations The General Counsel alleged and has attempted to prove that during the period from the inception of the organizational campaign until shortly after the Union's. certification the Respondent, operating primarily through Gary Gatliff, engaged in a long series of unfair labor practices involving the great bulk of its employees. Generally speaking, the allegations of the General Counsel are that the Respondent interrogated its employ- ees about their union activities, threatened them with re- prisals, imparted: the impression to employees that their union . activities were being kept under surveillance, in- formed. employees that selection of the Union as their collective-bargaining representative would be an act of futility, threatened employees with closure of its business operations, and promised employees benefits if they would refrain from joining the Union or selecting it as their 'bargaining representative.4. The Respondent's position may be summarized, gener- ally, as disputing the factual accuracy of many of the. statements ;- testified to by the General Counsel's wit- nesses.5 - The factual detail necessary to understand and resolve the issues noted above is as follows:6 1. Priscilla Hussey testified that in early March, while employed as a secretary-receptionist for the Respondent, she was called into Gatliff's office and that, while there, she gained her first knowledge of the Union by his ques- tions about whether she had heard about the Union. coming in to organize the Company. She responded that she had, not and that this was the first time she had heard of it. After he informed her that he had never had a union within this company; that he had never, worked with a union 'before, and that he did not like them, he asked her how she felt about unions. She responded that she "wasn't too fond of them." Gatliff then asked her if she knew or had heard of the president of the Union, Ah Nee. She again responded negatively. Gatliff then asked if she would help support. him and she responded that she would do what was best for the Company and that he would•have to learn to trust her with that. According to Hussey, the conversation concluded with Gatliff tell- ing her that because of the Union's organizational efforts, his hands were tied and that he would be unable to ac- commodate her desire to move from her clerical position to one in which she served customers out in the field. - 4 Additionally , the complaint alleges that the Respondent violated'Sec 8(a)(3) ind'(1) of the Act by discriminatorily laying off a number of em- ployees, as well as by. advising other employees of their outright dis- charge • 5 In any event,'the layoffs and the discharges were privileged by virtue of the dire economic circumstances it then faced Further, the Respond- ent asserts that while it did discharge two individuals named by the Gen- eral Counsel it was privileged to do so by virtue of their status as super- visors who had disregarded instructions and had displayed disloyalty during the organizational campaign 6 These items are discussed in the same order as they were presented in the General Counsel's brief, for-ease of reference 546 • DECISIONS OF NATIONAL LABOR RELATIONS BOARD That evening Hussey telephoned Steckler, the Re- spondent's vice president. In the course of a conversation concerning personal matters Hussey mentioned the Union Steckler then asked her how she felt about it. Hussey responded that she was not too sure. The next morning she was once again summoned by Gatliff to his office. She testified that he then asked her if she would support him,' and she once more tendered an evasive answer, to the effect.that she would do what was best for the Company. She testified that Gatliff' asked her if she knew who might be bringing the Union into the Company and that she responded that the only person that she knew to be affiliated with the Union was an employee named Stanford Tokioka, but that she felt that it could be anybody else as well. Gatliff recalled having a conversation with Hussey in early March, and that he told her that the petition for a union election had been filed. However, his recollection was that it was Hussey who did most of the talking, and that she told him that she was very upset, and inquired about what they were trying to do. He specifically denied asking her whether she had heard the Union was coming into the organization, how she felt about unions, or that he ever gave her to understand that the position of a field customer relations representative would be withheld because the Union was coming in; although he admits that he did tell her "it might be a problem, but that he didn't know." He recalled no other one-to-one meetings with her regarding the subject. He admitted that he asked her for her support and testified that he did not recall whether or not he asked whether she was for him. He, denied that he ever asked her if she knew who had started the Union. He also denied that either he or- Hussey ever pointed out Stanford Tokioka as the person respoiisible•for bringing the Union into 'the Company. Steckler did not testify concerning the telephone con- versation with Hussey. Based on testimonial demeanor, I found Hussey to be a completely credible and truthful witness. She seemed composed. and accurate in her testimony. I agree with the argument advanced by the Respondent's counsel that she was not able to be absolutely consistent, but I regard this failing as having no bearing on her credibility, for it is common for witnesses to testify credibly and yet have the sort of failures -of precision which are pointed out by the Respondent's counsel. Gatliff, though also composed and-direct, evidenced a desire to fence, prevaricate, and dissemble during his testimony. He seemed smug, to the point of demonstrating a love for the fray. Steckler, though visibly nervous and self-conscious, seemed rea- sonably credible. The testimony of Hussey is credited over that of either Gatliff or Steckler. Accordingly it is found that Hussey was interrogated by both Gatliff and Steckler,,and given to understand that future advancement would depend upon her loyalty to the Respondent in connection with the Union's organizational attempts. 2. Employee Paul Matsuda7 was called into Gatliff's office sometime during the week of March 7-11. Mat- 7 At a later point I have found that Matsuda was an employee, rather than an supervisor, as claimed by the Respondent. suda testified that Gatliff showed him a folder containing letters requesting a hearing before the NLRB' and asked him if he knew anything about it. He stated that he an- swered in the negative, albeit untruthfully, due to his ap- prehension about being fired. , I credit Matsuda's unrebutted testimony in this regard 'and, in .view of my finding that he was an employee, rather than a supervisor, reach the further finding that such an interrogation constituted a violation of Section 8(a)(1) of the Act. While it is true that Matsuda was the senior technician, and probably enjoyed a closer relation- ship with Gatliff than did newer employees or less expe- rienced employees, the evidence here does not warrant a finding that Gatliff was privileged to engage in such in- quiry, either by virtue of any personal relationship with Matsuda, or by virtue of any open and obvious activities carried out by Matsuda on behalf of the Union. Compare Rossmore House, 269 NLRB 1176 (1984). 3. Employee Ernie Lee testified that,about March 15, around 4:30 in the afternoon, Gatliff called him into his office and inquired whether or not he had heard any- thing about a union trying to organize the employees. Lee' responded that he knew nothing about it. Lee re-- called that Gailiff then began speaking about. the Re- spondent's precarious financial situation, telling Lee that the Company was losing money and that he had had to mortgage his home four times in order to keep the Re= spondent afloat, but that if the Union came in, he would not put more money into it. According to Lee, Gatliff ended up by telling him that before he was "dismissed," Lee should think these matters over and tell them to em- ployees. Gatliff's testimony was not direct on this point. But he did deny that he interrogated any of the employees as to whether they knew about the Union organizing the Re- spondent. I found Lee a highly credible witness and, according- ly; credit his testimony over that of Gary Gatliff. I find nothing in the relationship between Lee and Gatliff to suggest that Gatliff's inquiry was privileged, or that his veiled threat of dismissal was permissible. I find both to. be violations of Section 8(a)(1) of the Act. 4. Employee Thomas Perkins testified that on March 15 or 16 he was called into Gary Gatliff's, office, togeth- er with fellow employees Mike Statia and Dean Yo- koyama. According to Perkins, Gatliff opened the meet- ing by stating that he heard that the Union was trying to come in and that he could not understand why employ- ees would sign union cards. Perkins went onto recount that Gatliff told him that the Respondent was in financial difficulties and that the Union could not stimulate any money for the Company. Perkins testified that Gatliff showed the employees the corporate tax return forms and pointed out that they demonstrated losses. He said that Gatliff stated that he had $50,000 that he would put into the Company if the Union did not win. He recalled that Gatliff called, on them to stick together with him and perhaps all would get out of the financial difficulties. He stated that Gatliff referred to the president of the Union, Ah Nee, as a person having Mafia connections, and asked if employees wanted to be represented by such GATLIFF BUSINESS PRODUCTS 547 a man . With leading questions, Perkins was able to recall that a union cannot do certain things, such as guarantee- ing raises. On cross-examination he was asked whether' or not Gatliff asked him any questions during the course of this meeting and Perkins responded that Gatliff asked'- all three employees 'present how they felt about the Union. Perkins was unable-to recall his response. Neither Stacy nor Yokoyama was called as a 'witness by the General Counsel: Nor was their absence ex- plained. Gatliff °testified that in this meeting, as in ' others he held with employees, he opened by telling employees that there was a union attempting to come in, that he was campaigning, and that he customarily reminded em- ployees in, such meetings of the many years that the Re- spondent had been' in business,' and how growth had been experienced, and how that had been accomplished without- a union 's presence, and that, if the Union did come in, it would be unable to guarantee that 'further growth would occur. He emphasized to employees that unions could guarantee `nothing. He specifically denied telling Perkins or anyone else that he could understand why they would sign a union card, or even mentioning union cards. He stated that the only question he asked of employees in such meetings were rhetorical ones (i.e., How would the union make the Respondent more profit- able, give it more business, make: it expand, or create more jobs?). He denied referring to the Union's president as Mafia, though he admitted he said - that he had the "mock-up of a Mafia person." Perkins impressed me as a person attempting to testify truthfully; but I was not favorably impressed by his recollection. In view of the failure of corroboration, and the evident difficulty encountered by Perkins in recalling accurately, I do not credit his testimony over that of, Gatliff in connection with these allegations. Accordingly, I find no violations concerning these events. 5.' The General Counsel called employees Nathan Kaawa and Robert Garcia to testify concerning a meet- that they were called to by Gatliff. The meeting oc-ing curred in mid-March in Gatliffs office, where he was ac- companied •by Steckler. Neither employee's account agrees perfectly with'the other's. -Generally speaking, they were in agreement that Gatliff mentioned to them that a 'union was attempting to gain representational rights. According to Kaawa, Gatliff said that he wanted to find out if they knew anything about it. In Garcia's phraseology, Gatliff asked them if they knew anything about a union and also asked how they felt about a' union. Both employees agreed that Gat- liff showed them some papers indicating that the finan- cial condition of the Respondent was poor, though both obviously failed to understand the details of what they were shown. Kaawa recalled Gatliff saying that, if the Union came in, the Respondent 'could not pay them any more money, while Garcia's recollection was that Gatliff said that the Company would go bankrupt.' Both men re- called that he spoke of having mortgaged property so that a bonus system could be implemented. Each recalled that he then turned to Steckler and asked for her confir- mation that -she was, in fact, 'working on a bonus plan. According to Kaawa, Gatliff said that if the Union came in the bonus plan would be stopped. Both employees re- called that Gatliff told them that the Respondent did not need a delivery service, and that, if need be, the salesmen could make their own deliveries 'of machines which they sold.8 Under. cross-examination, Kaawa testified that Gatliff warned that in'the event the Union came there would be a layoff, without saying ' who would be laid off. Also, Kaawa recalled on cross-examination that Gatliff asked whether or not he had signed a union card. Finally, Kaawa recalled that the meeting lasted approximately 1, to 1-1/2 hours. ' Other, than as previously mentioned, Garcia did not testify that Gatliff threatened that a layoff would occur in the event that the Union succeeded' in representing the employees. Nor did 'he recall that Gatliff asked him whether he had signed a union card. And, finally, in Garcia's recollection' the meeting lasted only 15 or 20 minutes. Gatliff recalled meeting with employees Kaawa and Garcia, in the company of Steckler, on March' 15. As he recalled it, he "made a presentation," and told them that he wanted to talk.to them because there was a union knocking at the door. He said that he wanted to ^ tell them what was going to go on because he wanted them to be able to support the Company. He told them that RBC lost $80,000 during the previous year and showed them a copy of the tax return. He-explained that they were in a precarious financial situation, that the Compa- ny was responsible for creating their jobs, and that, before creating their jobs or the delivery department, the Respondent had.had salespeople make their own deliv- eries. He reiterated that unions cannot and do not create jobs. He asked for their loyalty to the Company. He re- minded them. before there was a delivery department the Respondent's operations had been much less expensive, but since they already had a delivery department they were happy with it and they hoped that' the employees appreciated that fact. As he recalled,' he talked for about 15 minutes , and covered various things, such as the. fact that unions cost money, • that unions do not make money, that unions cost companies, that unions cost employees who belong to unions in, the way of dues and fines, and that unions. cause companies to expend funds' for legal fees, etc. He also, recalled telling them that unions can put employees out of work because they can call strikes. He denied asking them any questions other than the rhe- torical ones of whether or not anyone, knew of a way a union could cause a company not to have losses, or to cause a company to have increased sales, or to have in- creased profitability. He. specifically denied that he asked the employees how they felt about the Union, whether they knew, anything about .the Union, or that he told them that he would stop the bonus system if the Union came in. He admitted that he mentioned the bonus system and told them that this was something the Com- pany, had done for them. He denied that the employees Kaawa and Garcia were the only two employees employed by the Respondent to make deliveries While Kaawa had the title of director of transportation, it was stipulated at the hearing that no party claimed that he was a supervisor. 548 DECISIONS OF NATIONAL LABOR RELATIONS BOARD were told that if the Union came in there would be a layoff. Though he did admit that if, there were to be a layoff that the Union's seniority system would cause those with less seniority to be laid off first. Finally, he denied that he menioned the possibility of using the money that was then being used for their wages to buy two or three more vans, so that the situation could be worked out where they were not needed.9 Steckler failed entirely to corroborate Gatliff's account of this meeting. When Steckler was asked on direct ex- amination whether or not she recalled being present at any meetings, with Gary Gatliff where she spoke about the Union, she responded affirmatively. She then was asked to tell about it and she responded by saying that it was in Gary_ Gatliff's office with Kaawa and Garcia around 8:30 one morning near the end of March. But then, jumping.away from the questions she had just an- swered a moment before, she was asked if she had said anything. She responded negatively. Then, without asking her any questions about what went on in the re- mainder of the meeting, and her recollection of what Gatliff said, the questions were directed to other events. I can only conclude that such questions were put to her purposefully, and that she was not asked about her recollection of what Gatliff. had said to Kaawa and Garcia because it was known to her that the answers would be unfavorable. to the Respondent. See Advanced Installations, 257 NLRB 845, 849 (1981), and cases cited therein. I observed that Kaawa was a candid and straightfor- ward witness, but one who suffered from an inability to understand or speak the English language with precision. Garcia also impressed me as truthful. However,- he suf- fered no disability such as Kaawa's and, overall, made an extremely favorable impression upon me for his veracity and his ability and willingness to recall and recount with precision and care. As I have already indicated, I have difficulty in. credit- ing the testimony' of Gatliff. One basis for my difficulty is that he seemed to be summarizing, or running together the details of a number of meetings, when asked about any particular one of them. Steckler's credibility is not, an issue at this point because no testimony was offered from her concerning the meeting between Gatliff, Kaawa, and Garcia. Accordingly, I credit the testimony of Garcia in par- ticular, and Kaawa generally regarding this meeting, over that of Gatliff. Accordingly, I find and conclude that during the course of this meeting employees were interrogated, and impliedly threateiied with the loss of a bonus system pre- sented to them as still being under consideration, as well as expressly. warned about a possible layoff. Finally, Gat- 9 It was my very strong impression when listening to the testimony of Gatliff (as it was in reviewing the record) that Gatliffs memory regard- ing this and similar meetings was not precise - Gatliff conceded that he conducted a "campaign," part of which consisted of a series of meetings with a number of employees, following receipt of the petition for a repre- sentation election I am drawn to conclude , and I do, that Gatliff, in his testimony concerning any particular meeting, was, in fact , reciting his generalized recollection of a number of meetings. liff made a threat to abolish their jobs by setting _up a system whereby salesman delivered their own machines. 6. Georgia Chai, the Respondent's dispatcher,' ° testi- fied that in mid-March after work Gatliff came into the dispatch office and asked her how she felt about unions, as well as whether or not she would support the Re- spondent. She testified that she told Gatliff that he had her support and that she would support the Company. Gatliff did not testify concerning this point. In view of Ithe Respondent's failure to inquire into this matter when Gatliff was testifying I have determined to credit Chai's testimony. I observed Chai to be a well- spoken and thoughtful witness during her direct exami- nation, but was unfavorably impressed by her extreme caution and betrayal of ,very deep inner, feelings during the course of her cross-examination. I note, additionally, that Chai is now an employee of the Union, working as a business representative; while that in itself would never impugn her credibility, it does present an added element of possible bias which I must consider. _ While I have some reservations, on this point, I have determined that, on balance, Chai's testimony- should be credited over that of Gatliff. Accordingly, I find and conclude that in interrogating Chai, Gatliff violated. Section 8(a)(1) of the Act. 7. Standford Tokioka testified that around March 24 he and Gatliff flew in the Respondent's airplane to the island of Kauai to help the Respondent's technician sta- tioned there. He went on to relate that, while he was taking Gatliff to the airport on Kauai for the return trip, Gatliff asked him how he felt about the Union. Tokioka testified that he assured Gatliff that his feelings were negative about the Union, inasmuch as the timing of the campaign was poor from an economic standpoint. According to Gatliff, all that happened was that he. mentioned to Tokioka that he was very concerned about the Union and was hoping for Tokioka's support. He re- called that Tokioka responded that he too was con- cerned, and thought that it was a poor idea to try to bring a union into the Respondent at that time because of its poor economic condition. While Tokioka presented slight difficulties with the language , he was nonetheless an impressive witness, who. left me with the impression from his demeanor that. he. was being truthful and credible. As with other instances, however, Gary Gatliff seemed to me to be summarizing, and having difficulty keeping one meeting separated from another. I have determined, as a result, to credit Tokioka's testimony. Accordingly, I find that by his question to Tokioka, Gatliff interrogated him in violation of Section 8(a)(1) of the Act. i i > 8. Employees Hussey, Chai, and Carl Tavorn were called into Gatliff's office around March-24. There Gary Gatliff presented them with tax statements for the Re- spondent's 1981 tax year and asked them to review them. Then he started talking about the Union with them. He 10 The Respondent 's contention that Chai was a supervisor is treated and rejected at another section hereof " As an example of Gatliffs deficient recollection , see his responses to questions concerning meetings with employees GATLIFF BUSINESS PRODUCTS noted the fact that the Union was attempting to organize them and he wanted to show them the tax returns to show,them that the Respondent was losing money and in order to elicit their support. Each employee recalled that Gatliff asked Tavorn if he knew how the Union's cam- paign got started. Tavorn then related how his experi- ences with unions on the mainland had given him some insight. It seems clear that Tavorn told Gatliff that he and Tom. Perkins and other employees of the, Respondent had been active in starting the Union's campaign, but Tavorn seemed not to recollect that this was done in re- sponse to a question from Gatliff, as Hussey and Chai seemed to recall. Tavorn went on to state, however, that Gatliff told him that he was not going to negotiate with Larry Ah Nee, the Union's president, saying, "He's not going to get me; I'm going to get his ass." Gatliff initially claimed that he had only a vague recollection of a meeting with these three employees; but his recollection was remarkably similar to theirs. For ex- ample , he filled in the blank and admitted that when _ Tavorn mentioned "that he was indifferent, that he didn't -know what to think when Tom [Perkins] handed him the union cards and I [Gatliff] said, `Tom Perkins?' [Tavorn] said, `Yeah` and I turned to [Chas] and [Hussey] and-hel'd up my hands and said, 'I'd like for you to ob- serve, I did not ask him that' and I said that twice, and they both acknowledged me." He went on to testify that he asked no other questions, and to specifically deny that he asked how the "union" got started or how the techni- cians felt about unions, or what they knew about unions, or that he was not going to, negotiate with Ah Nee or that he was going to "get" Ah Nee. Specifically, he ' denied that Tavorn was told that if there was a layoff-he would be the first to go, or that he asked the employees- for feedback about the Union, while stating that employ- ees who brought in the Union were disloyal to the Re- spondent. 12 Tavorn impressed me as a truthful and reasonably credible man, although somewhat lacking in precision. However, in light of the fact that his testimony was cor- roborated' in most substantial parts by Hussey, who was an extremely credible witness, I have determined to credit it over that of Gatliff. While Gatliff appeared to have a better recollection of this particular meeting than he had for others, I did not believe that these three em- ployees all fabricated their story. Accordingly, I find and conclude that Gatliff's inquir- ies about how the Union got started, how the technicians felt about it, or what • caused them to 'go toward the Union, and Gatliff's statement that he would not negoti- ate were all violative of Section 8(a)(1) of the Act. 9. Bounthan , Sengdara, a handyman for the Respond- ent, testified that sometime during March or April, while he was painting Gatliff s house, Gatliff came to him and said ,. "They want you make the vote, you mark no. You mark no, you can work with me." 13 Later that day Jane 12 According to Hussey, Gatliff asked them why the technicians felt they needed a union Tavorn also recalled this question coming from Gary Gathff 13 Sengdara , a Laotian refugee, had extreme difficulty in understanding or speaking the English language Whether or not . he also experienced 549 Gatliff came out of the house and told Sengdara that nobody liked the Union. - Gatliff recalled that sometime during - February or March, he had Sengdara paint his house As he recalled it, Sengdara asked him- what a union was and he re- sponded to Sengdara that the Union was no good, that it was the Company-that gave him his job and not the Union,, and told him to "go company," to which Seng- dara replied, "Ah, yes; Mr Gary." 14 Sengdara -obviously had profound difficulties in under- standing or recounting'any conversation which occurred in English. While I am convinced that he gave a basical-_ ly accurate recital of his dealings with Gary Gatliff, I am also persuaded that I can find no violation of the Act based on testimony from a witness so clearly susceptible to misunderstanding. Thus, whether Sengdara's contin- ued employment was conditioned on his, promise to vote no remains a question in my mind. Accordingly, this alle- gation shall be dismissed. 10. Employee Tom Perkins testified that, in the -latter part of March, Gatliff and he were in the Respondent's parking lot and Gatliff said, "I hear you are the one that's starting the Union." According to Perkins,'he re- sponded evasively by saying to Gatliff that' he was talk- ing to the wrong person -• When asked whether or not he had asked Perkins if he was the one" passing union • cards, Gatliff responded equivocally. According to Gatliff, -he passed Perkins in the parking lot and walked over to him and said, "Tom, you are the one." He then recalled that Perkins- asked, "The one that what?" and " that he, Gatliff, replied, "You're the guy-that started the Union." As Gatliff re- called, Perkins gave some answer to the effect that he had the wrong guy, or that it was not him, Gatliff then gave him reassurance that' he did not have to worry about it - " Based on either version of the facts in this incident, I find that Gatliff unlawfully interrogated Perkins and gave him the impression that his union activities were being kept under surveillance. 11. Employees Leroy Smith, Gregory Hower, Eldred Like, and Ernie Lee were called into Gary Gatliff's office for another of the "presentations" about March 26. As usual, Gatliff told them that a union had filed a peti- tion. According to Hower, Gatliff predicted-to them that there would be layoffs due to the fact that he had put his own personal money into the Company and, if the Union were to win the election, he would stop putting his per-' sonal money in. He recalled that Gatliff explained that the Company was in a bad financial situation. According to Lee, Gatliff spoke of the Company's perilous finance's, plus his plans and hopes for establishing an incentive program which would result in giving technicians more difficulties in understanding the -way in which union representation is gained should be considered in light of his admission that, before the election, he telephoned Gary Gatliff and said, "I-want to money up I think I make no for you if money up for me " 14 Like Sengdara, Gatliff recalled Sengdara calling him on the phone in the evening and telling him that he needed more money After at- tempts to explain why he could 'not give more money to Sengdara had failed , Sengdara responded , "Mr Gary, you give me more money, I vote for you " According to -Gatliff, he denied Sengdara's proposition 550 DECISIONS OF NATIONAL LABOR RELATIONS BOARD money. He recalled that-Gatliff said that this could only happen if the Union did not come in. He recalled that Gatliff asked them to talk to other employees out of their allegiance toward the Union. Like testified that during this meeting Gatliff asked him-and each of the other em- ployees how they felt about the Union, but that no em- ployee answered. He recalled that Gatliff told them that the Respondent was losing money and did not under- stand what the Union could do for them. -He recalled that Gatliff mentioned having mortgaged his house three times in order to put money into the Company, but then Gatliff then stressed that he was willing to give up,- the Company, to ; close it down. However, unlike Lee or Hower, Like was unable to recall Gatliff talking about layoffs in that meeting. Smith, who was apparently only a short-term employee, did not testify. Gatliff testified, admittedly with a hazy recollection, that when he called these employees in, greeted them,, said that he wanted to talk to them about a union being at their doorstep,, and that he wanted to let them know what was going on with the Company. He then-proceed- ed to tell them that the Company was having, serious fi- nancial difficulties, that he had personally and recently . signed banknotes, that he had four mortgages on . his house, and that he was very concerned about the health of the Company. He told them that he was very con- cerned about productivity and hoped that people would vote for him in the election. He told them that a union could not help "us." The only question that he recalled asking these employees was whether they knew of any way 'a union could keep a company healthy when it is suffering. He specifically denied that he asked if they knew anything about the Union petitioning, or make any predictions concerning layoffs (though he did discuss layoffs). He said that he told them that one problem with belonging to a union, a disadvantage in his view, was that normally unions operate on principles of seniority, which he told them necessarily requires that shorter term, employees are laid off before those of longer tenure. He admitted that he told these employees that he had bor- rowed a final $50,000 as a fourth mortgage on'his house, and that he was very worried about putting any more money into the Company,because of. the losses that, he had had. He denied, however, that he told them that he was willing to give up,the Company. He admitted that he did say that if the Union came in, and if things were to worsen financially,. and if the Company went bank- rupt, that he was worried for everyone in general, though not necessarily for himself. He denied telling em- ployees that there were no problems that the Union could solve for them. There were some variations between the stories of Hower, Like, ,and Lee, but I did not find such variation inconsistent with a desire or an attempt to tell the truth. To the contrary, these differences seemed to be of the sort which routinely occur when a number of,people hear the same conversation. 'None of these accounts seem to be especially contradicted by Gatliff's words. I have determined to credit the testimony of Hower,'Like, and Lee to 'the effect that Gatliff threatened them with the Spector of layoffs in the event the Union succeeded in organizing his employees, and with the possibility that an incentive program then under consideration . would not be effectuated , in violation of Section 8(a)(1) of the-Act. 12. Hussey testified that on April 2 Gatliff called her into his office . After talking about some ordinary busi- ness , he went on to say that -his wife had told him'that - she had been observed being "secretive" with the "guys." She asked if her job was in jeopardy and Gatliff responded negatively. She then asked what guys he was talking about , and Gatliff responded by naming Lee, Like, and Tavorn , all technicians . Hussey claimed that Gatliff stated , "I feel that you are in treason with them." Then he went on to talk about . the Union , saying that if it came in he would have - to cut corners' and since she was not involved directly in sales and was not a techni- cian, she would be considered excess "fat on the meat," and would be one of the first corner 's to be cut . At that,' so Hussey claimed , she became upset and asked, "Do you mean that my job is in jeopardy , that I ' will be going?" She recalled him responding , "No, I don 't mean that you will . You might ." She told him that it meant the same thing to her . He then told her that there was going to. be a union meeting and he asked her if she was going -" to go . She responded that she was not too sure but prob- ably would do so because she wanted to find out what - the Union had to offer before she voted . Hussey claimed at that Gatliff became very upset, telling her that she did not have to go, that she really did not need to go to the meeting , and asked her, "Why do you want to go to that meeting?" She-told . him that she wanted to find out what the Union had to offer. At that time Gatliff received a telephone call so she left his office for a while . Later she, was called back in,-and was told by Gatliff that, "Well, if the Union can bring us out of this financial slump, then I will be more than happy to have them come in." Gatliff testified that his wife had told him that Hussey was not staying at her desk as much as she, should, and that she was having meetings with several of the techni- cians. So, he admitted that he told her that she should stay at her desk and stop whispering to the technicians. . He claimed having no recollection of saying anything else to her, and he denied that he told Hussey that her job was in jeopardy, recalling that he said just the oppo- site to her. He - denied that he told her that she was "in treason," or that Lee , Like, or Tavorn were "in treason." He denied that he told her at this meeting that he wanted to go to a union meeting , or that he asked her why she wanted to go . According to Gatliff, it was ata subsequent meeting that . he told Hussey that one of the problems with unions, and the situations created by them , is that there are "people in treason ," and if people were starting a union in the Respondent they would be "in treason ." He defined the word "treason" as meaning "to betray a leader" or "to break a trust." I credit the testimony of Hussey over that of Gatliff. I accordingly find that he violated Section 8 (a)(1) of the Act by threatening and interrogating her. 13. Around April 5 Perkins , George Lorenzo, To- kioka, and Matsuda 'were called to Gatliff's office,- with. Perkins arriving when the meeting was already in progress . Gatliff showed them some income tax forms' evidencing a loss in the previous year , and went on to GATLIFF BUSINESS PRODUCTS 551 speak of the mortgage he'had taken out on his home for .$50,000, but which he would not put into the Company if the Union won the election. He claimed that if the Union won the election it would show that the people were not united behind him, and would be tantamount a figurative statement by them of "F you, Gary!" 15 According to Tokioka, Gatliff told him that he and Lorenzo would be the "first to go" if the Union came in because they had the least seniority. Neither Matsuda nor Perkins recalled or testified to Gatliff making this latter statement. Tokioka also recalled Gatliff saying that he had mortgaged his home, and that he would not invest that money in the Company in light of the losses sustained over a period of months. Matsuda recalled only that the subject of-mortgaging the house was brought up by Gatliff at one meeting or another; but he could not tie it down to which meeting it was mentioned in. All- agreed that toward the end of the meeting, when Tom Perkins had come in, Gatliff either asked whether there was going to'be a union meeting that night or comment- ed that there was and then asked Perkins if he was invit- ed or if he could attend the meeting also. Perkins stated that he would find out and let him know. According to Gatliff, he opened this meeting by let- ting the employees understand that losses had been oc- curring and that a union was coming into the Company. He said that there had been severe financial losses over the last year with one of the companies and that • the other company, had not done better than break even. He explained to them that the Company was not doing well at that time, that sales were down, and if the Union came in it could be critical for them. He pointed out to them that if the Union came in, it would not make money for the Company and asked if there was any' way that hey` knew of the Union could increase their business or their profitability. He claimed that he told them that some- times unions were actually helpful and could help allevi- ate unfair practices and negotiate contracts or secure better working conditions, but only if a company could afford it He denied that he told employees that, if the Union came in to represent them, he would no longer put money into the Company or that it would mean that there would definitely be a layoff, or that he had taken a mortgage on his home: He admitted that he told them that''voting for the Union was the same thing as saying "F you, Gary"" Gatliff was not asked to, and did not; specifically deny that he inquired about being invit- ed to the union meeting, or whether. Perkins could get him an invitation.16 As previously noted, I found both Tokioka and Mat- suda to be credible witnesses. Perkins, though evidently truthful, demonstrated difficulty in recalling or-recount- ing some details. I found each of them to present superi- or testimonial demeanor to that of Gatliff, who repeated- 15 This statement was attributed to Gatliff by both Tokioka and Mat- suda Perkins' testimony is silent on the subject, but this seems reasonable in light of the fact that he arrived late and could not have heard every- thing that was said Lorenzo was not asked about this meeting in the course of his testimony I infer from this that Lorenzo's testimony would have been unfavorable to the General Counsel's position in the case 16 A union meeting was , in fact , held on the evening of April 6 at the Chard ng Party's hall ly was compelled to admit that' his memory of details was rather vague. _ In light of the failure of corroboration of Tokioka's testimony concerning the threat that he and Lorenzo would be the first to be let go, and` taking into account the inference which I draw that Lorenzo's testimony on this point would have proven unfavorable to the General Counsel had he had been asked about it, I have deter- mined not to credit this testimony of Tokioka's. Howev- er, I do' find and conclude that during Gatliff'ss"presenta- tion," he did, as he did in other meetings, inject the issue of the Respondent's alleged financial instability into the discussion of whether or not employees should or should not choose to be represented by a labor organization, and that he imparted to employees that, if he were to lose the election ' with the Union, he would no longer exert efforts, such as taking out loans, 'to keep the Com- pany going, inasmuch as he viewed the possibility of-the Union winning as being tantamount to being by his em- ployees, "F- you, Gary!" Further, I find that he in- quired about the union meeting of- April 6, and thereby put Perkins in the position of finding out if Gatliff could attend.17 I conclude that by imparting to employees that he would no longer take the same sort of steps to preserve the Respondent as he had previously done, Gatliff inject- ed a threat of economic reprisal into the campaign, which I find violative of Section 8(a)(1). 14. On April 7, Gatliff called all technicians into a meeting. There he told the assembled employees that he wanted feedback concerning the meeting that they had had at the Union's • hall the night before. He asked, "What was it about?" According to Matsuda, there was a long period of silence before Matsuda spoke up and stated that, if the Union won the election, it could possi- bly benefit the Company. Gatliff then mentioned that they were doing well without the Union and inquired rhetorically what the Union could do for them that the Company could not do for them. Matsuda's testimony was essentially, corroborated by Perkins and Lee, with Lee adding that he recalled Gatliff saying that if the Union came in he would rather work somewhere else, and that, rather than giving in to the Union, he would rather give up the Company. This late statement was es- sentially corroborated by employee Hower, though Hower also recollected, apparently unlike others at this meeting, that Gatliff once again referred to his feeling that a vote for the Union would be tantamount to a "F you, Gary!" statement. According to Hower, Gatliff told them he had a $50,000 escape fund, and that, if the Company folded, ' he was not worried 'because he could just start again His statement was essentially cor- roborated by the testimony of employee Like, who testi- fied that Gatliff told the employees he had money set aside for 'himself, and that they would be the ones look- ing for' jobs, rather than him, if there should be a layoff. According to Like, Gatliff said, if the Union were to get 17 Perkins did, in fact, check,into the matter and received advice from an official of the Union that Gatliff was not to attend , which information was passed along to Gatliff 552 DECISIONS OF NATIONAL LABOR RELATIONS BOARD in, he (Gatliff) would not give in to the Union, but would , instead , just look for work elsewhere. According to Gatliff,, he started the meeting by men- tioning to the assembled employees what was, in fact, common knowledge that there had_ been a union meeting the 'night previously and that he wanted to meet with them to summarize what he' had been saying over the past month or 3 weeks He went ' on to mention that there were losses in the Company , and 'that , if anyone knew any way that the Union could help to increase the business , he would like to know about it . At that point, he simply waited silently , as described - by the employees. Then , again as described by the employees , Matsuda spoke up and said that perhaps the Union could help the Company get sales leads. Gatliff rejoined, "Paul, that's fine , and we appreciate the leads, but frankly I would ' rather earn the business ." He went to ask again if there was any way the employees knew that 'a union could help the Company . Gatliff denied saying that if the em- ployees voted no, they would get more bonuses and better training , or that he asked the employees if-they wanted to say anything about the meeting, or that he asked whether they had attended the meeting of the night before , or that he told employees that he had set' aside money for his' own use in. the event a union came in, or that there could be a layoff,- or that he would rather work some place else and simply let the Company go bankrupt . He also denied telling employees that he would take the vote of the employees as a "F you; Gary!" statement , and that he would stop putting his per- sonal money into the Company. While I recognize that it is impossible to completely reconstruct exactly what was said by Gatliff at this meet- ing, I believe - that it, is reasonable to conclude , • as I do, that the testimony of the employees .was essentially cor- rect , even though recollected and recounted with some- what different words. Thus, employees Lee, Hower, and-. Like all recall Gatliff injecting _ the issue of a layoff, an escape fund, or closing the business , and just working somewhere else. I credit this testimony and find that it amounts to unlawful threats' of economic reprisals in the event that they'should , exercise their right to vote for, or otherwise support , the Union. - 15. A couple of hours after the morning :meeting, with all employees , Gatliff • called Matsuda into his office. There he inquired about the possibility of a union-bene- fiting the Company . After Matsuda responded , Gatliff asked for his help in getting the employees to vote against the . Union . According to Matsuda , he also said that if the Union won , the Company would be closed down . Gatliff also showed Matsuda • some newspaper clippings indicating that he was looking for another job, saying , I don 't have to put .up with this, I can leave the Company." . . _Gatliff did not testify concerning this point. I credit Matsuda 's testimony in any event ,, and find that Gatliff violated Section 8(a)(1) of the Act by threat- ening to exact economic reprisals if employees persisted in their efforts to secure union representation. 16. Also following the meeting with technicians on the morning of April 7,, Lee was called into Gatliffs office. Gatliff asked Lee -for his backing and then proceeded,to tell him that he was looking for another job Then he asked Lee if he was involved with the Union , or if there was anything he wanted to say , or if there was anything on his mind . Lee replied negatively to everything . Final- ly, Gatliff told Lee .that . rather than give in to the Union,' he would simply work somewhere else. Gatliff did not testify concerning this matter I find that by interrogating Lee about whether or not - he was involved with the Union and by imparting to him the idea that Gatliff was looking for another job (with the necessary implication being , that the Company would simply close down if the Union came in ),. Gatliff violated Section 8(a)(1) of the Act. ' 17. Still on April 7 , after the meeting with all the tech- nicians, Gatliff called Like into his office Gatliff asked, for.Like's backing , saying that he wanted him to fully support the Company Then he asked Like if he. was ever involved with a union , and went on to invite him to speak his mind if he had anything to say or had anything on his mind. Gatliff did not testify concerning this matter I -credit Like and find that in interrogating Like con- cerning , whether he had ever been involved with a union, Gatliff violated Section 8 (a)(1) of the Act.- , - 18. Also on the same day, April 7 , Hussey ,-at 'Gatliff's direction , began typing a letter which contained a list of employees . According to her , this 'list showed the names of employees who were to - be -retained. Naturally enough; she became upset when she saw that her name was not on the list So she went to Gatliff and asked for clarification Gatliff responded that it had nothing to do with,-the Union . She replied that she felt it did Gatliff reiterated his denial . and asked her once more to type the letter. Hussey told Gatliff that she would ' contest being laid off. She testified that Gatliff responded by asking, "Would you stay with a company that didn't want you?". She replied affirmatively . Galtiff. then said that he would not, that he would leave without any hassle, and that it - would not bother him. Hussey said that she would type the letter , but Gatliff took it away from her shortly thereafter. Gatliff testified that he recalled that he had, dust fin- ished writing the names of employees earlier mentioned by Steckler and Wheeler , and he gave the listing to Hussey to type. Soon thereafter-she came to his office and expressed surprise that her name was not on it. Gat- liff acknowledged that her, name was not on it, but he denied saying to her that she should not want to stay with a company that did not want her. He acknowl- edged that Hussey told him that she would not take this lying down. I credit-the essentially undenied testimony of Hussey in this respect and find that , by his conduct , as well as his rhetorical questions, Gatliff imparted to Hussey that support for the Union was tantamount to being unwant- ed by the Company and, therefore , placing one's eco- nomic well-being in jeopardy. C.- Further Factual Background and Findings Around April 6 or 7 Matsuda was called to Steckler's office by Gatliff "Once there he was handed a list of GATLIFF BUSINESS PRODUCTS 553 names of employees, and asked to tell Gatliff about the abilities of each of the technicians, and to specify which machines could be serviced by each technician. Accord-. ing to Matsuda no mention was made of a pending layoff and nothing was said about whether employees were to be retained or laid off. Instead, he was simply asked to assess the technical capability of various employees. He did so, naming Ernie Lee,. Eldred Like, and Carl Tavorn as employees capable of servicing certain of the machin- ery known as MITA copiers. He was there only a short while and, on completion of'his assessment , he left with- out further discussion. Gatliff, on the.other hand, testified that on April 6 he spoke to both Matsuda and Steckler, in Steckler's office. He claimed that he told them to consider- how they would run the Company, and specifically the portion of the Respondent's operations for which they had responsi- bility, the "service side," if they had to presuppose they could do so' with only five employees. He claimed that he went further and told them to select which five people they ' would choose. Steckler admitted that she remembered this meeting of April 6. But, after she stated that only Matsuda and Gat- liff spoke during this meeting, the Respondent's counsel asked no further questions concerning it, e.g., what was said by Gatliff and what was said by Matsuda. I infer therefrom that it was anticipated that her answer would have failed to support Gatliffs version of this meeting Accordingly, I find and conclude that Matsuda's testi- mony is to be credited over that of Gatliff. Thus, I also find that Matsuda was not asked anything about a list of five employees or in any, way apprised of a possible, layoff. Instead, he was simply asked to share his knowl- edge of the technical capabilities of certain of the techni- cians with whom he worked. On April 7 Gatliff met with Steckler and Curt Wheel- er in the afternoon. He testified that he told them, "I would like for you to look at how you could get along if you had a skeleton staff and Curt, imagine you have got two people and you have to do your job. And Linda, imagine that you have five. Now, who would you pick, and Linda, your people have to have cards " Gatliff's testimony in this regard is essentially corroborated by Wheeler and Steckler. As described by them, they were asked to make their recommendations as though the entire matter were truly hypothetical and to imagine that they were "starting over" in an imaginary ideal situation: Wheeler immediately gave the names of two employ- ees from the office named Vi and Burl. Steckler thoughi about the matter somewhat longer, but nonetheless came up with her own list. It consisted of the five names: Dennis Uyeda, Charles Hearn, Dean Yokoyama, George Lorenzo, ,and Mike Statia. According to Gatliff, he asked Steckler no questions, and she made no explanations of her choices, _ except that he heard her muttering aloud to the effect that Statia had been to school for training in servicing a particular-type of machine, that Hearn could handle another kind of machine, and that Uyeda was a technician, as well as the fact that she liked Lorenzo and mentioned Yokoyama. -Far from inquiring about the basis of the recommendations he had received, or advising either Wheeler or Steckler of his intentions -about what he would do with their recommendations, Gatliff claimed that he simply wrote down the names mentioned by Steckler and Wheeler on a piece of paper, and later gave it to Priscilla Hussey to be typed 18 In fact, Gary Gatliff claimed that he had made no de-' cision regarding a layoff, at the time he asked for this list to be made up by Wheeler and Steckler, and that it was all very hypothetical to that point. However, according to Gatliff, during that night, be- tween April 7 and 8, he came to a decision. Around 3 or 4 a.m., he decided to lay off employees. The factor un- derlying his decision were that "the whole thing of our financial condition was coming into focus for me." He described the negative information which Wheeler had been giving to him and concluded that he had cause for both optimism and pessimism. He considered the fact that March had been a reasonably good month for the Respondent. He considered the amount of debt, the diffi- culties the Respondent was having with receiving ship- ments from MITA, the legal fees which would be due to a lawsuit that had been settled, and the fact that the Re- spondent was overdrawn with the bank around the first of the month. His conclusion from all of this was that the Respondent was going broke and that " we were going awfully fast." He decided to lay off the employees in the delivery department (Kaawa and Garcia), and to take the automobiles (which would be made available by laying off technicians) and put those `over into the sales department. He also decided to lay,off two of the three people in the maintenance department, including Bounthan Sengdara. And, in doing all this, he evidently decided to follow the "hypotheticals" presented by Wheeler and Steckler. Shortly after work commenced on April 8 Gatliff called a meeting of technicians and other employees from the "service side" of the Respondent's operation. He told the employees that for the first time in 10 years he was going to have to have a layoff, and that if busi- ness improved they would be "rehired." At this point Steckler handed layoff papers to the following listed em- ployees: John Burkman; Robert Garcia; Gregory Hower; Priscilla Hussey; Nathan Kaawa; Ernie Lee; Eldred Like; Thomas Perkins; Leroy Smith; Carl Tavorn; and Stanford Tokioka. For a period of a day or two thereafter the employees who -had been laid off picketed the Respondent's prem- ises . According, to Perkins, they did so because they be- lieved that they had been laid off due to their support for the, Union. According to Matsuda, Gatliff telephoned him at his home around 11 p.m. on April 12. Gatliff explained that he had heard that there had been a union meeting and that Matsuda had attended. Gatliff asked him to use whatever influence he had to get other technicians to vote no. Gatliff explained to Matsuda that Matsuda could do this, but that Gatliff was not permitted to do so. Gat- liff asked Matsuda if any voting had occurred at the Union's meeting .- Matsuda responded that the employees 1s Presumably this is the paper that led to the confrontation between Hussey and Gatllff when Hussey was upset and asked for assurances that her job was not in jeopardy, all as set forth in an earlier point herein .554 DECISIONS OF NATIONAL LABOR RELATIONS BOARD had' simply voted on whether or not to continue picket- ing. The next morning the National Labor Relations Board conducted the election among the Respondent's employ- ees Prefatory to the election, Gatliff conducted a meet- ing of the remaining technicians Shortly thereafter, Gat- liff went into the dispatch office, and according to Geor- gia Chai, he remarked, "You would think these guys would have more loyalty. Have they forgotten who pays them their paychecks?" Continuing, according to Chai, he said that no union was ever 'going to tell him what he could or could not do, and' that unions were like para- sites, sucking one dry As she recalled it, Gatliff closed by telling her that she should go out and tell the employ- ees to support the Company or there would be hell to pay, ' and that he was going to exercise his freedom of speech and his right as an employer, doing what he thought was best. The results of the election held on April 13 showed that of approximately 37 eligible voters, 20 cast votes in favor of the Union and 11 cast votes against the Union, with 5 challenged ballots. not affecting the outcome of the election. Later in the day, Gatliff called Chai into his office and told her that she was fired. He explained to her that she was fired for disloyalty. Soon thereafter, Gatliff sum- moned Matsuda to his office and fired him, telling him he had been disloyal. Later that evening, Gatliff called Sengdara on the telephone and fired him. 'All three had voted in the election.19 Pursuant to a discussion among the laid-off employees at the Union's hall, picketing was resumed at the Re-. spondent's premises on April 30. The pickets used signs which read: "GATLIFF AND RBC SERVICE UNFAIR." This picketing lasted for about 2 weeks. On May 3, -while the picketing was going on, George Lorenzo first observed it as he came to work.. He was accompanied by Dean- •Yokoyama. Together they went to a public telephone and called the Respondent's office Lorenzo spoke with Jane Gatliff, telling her that there was a picket line outside. Jane Gatliff instructed them to go to the "service side" of the Respondent's premises and meet Steckler. Lorenzo and Yokoyama, joined by Dennis Uyeda, im- mediately.went there and met Steckler. Steckler told them that if they honored the picket line they would be permanently replaced Lorenzo asked for clarification and Steckler responded, "Exact what I just said " None- theless, Lorenzo advised Steckler that, since he was a union member, he was going to honor the picket line. In fact, all three employees (Yokoyama and Uyeda were with Lorenzo) honored the picket line and refused to work. A 'short - time thereafter, while these three employees were standing by their cards outside the Respondent's premises, Gatliff came up to them. He told them, going further than Steckler, that if they did not work they were out of a job. 19 No objections were filed to the election and the Union was certified on April 21 The record contains references to some sort of accom- modation subsequently being reached between Gatliff and the Union, affording at least a few of the employees opportunity to return to work. However, the record is incomplete and inadequate to form the basis of any find- ings in this connection. D. Supervisory Status of Georgia Chat and Paul Matsuda In its brief the Respondent concedes that Matsuda and Chai were discharged for failing to follow Gatliff's in- structions regarding maintenance of "non-union stance." I take this to mean that they were discharged because they each engaged in union activities, and perhaps sup- ported the Union, each having gone so far as to vote in the election. These concessions and admissions, as well as my interpretation of them, seem confirmed by the tes- timony of Gatliff. Nevertheless, the Respondent contends that. the dis- charges of Matsuda and Chai were privileged. In each instance, it pins its reliance on the contention that each was a supervisor within the meaning of Section 2(11) of the Act.20 The status of each shall be, considered separately: 1. Georgia Chat . The Respondent asserts that Chai was the immediate and direct supervisor of the Respondent's technicians, bearing responsibility for keeping track of their where- abouts, and making sure that they did not linger too long around the office before beginning their morning's calls. Additionally, so the Respondent claims, Chat kept de- tailed reports of the technicians' work progress, noting any discrepancies from their timesheets. Finally, it is claimed that Chai, in effect, disciplined individual techni- cians with respect to problems that arose in their work and, in one instance, even prepared a report about a Kauai technician, Lupe, and submitted it directly to Gary Gatliff for further handling. Chai, became the Respondent's dispatcher in October 1981, having previously worked as a secretary-reception- ist to Gary Gatliff. As dispatcher she was responsible for taking calls for service from the Respondent's customers. In turn, when the service technicians called in from the field, she notified them that a customer had called and that a service call was necessary. In order to determine which technician to dispatch she availed herself of a nu- merical code assigned to each customer by the Respond- ent, and which, on further reference to a computer, iden- tified which service technician was properly assigned to handle the account. Upon the technician's completion of the service call, he was responsible for writing up a serv- ice "ticket", such tickets were ultimately given to Chai, 20 Sec 2(11) of the Act reads as follows . The term "supervisor" means any individual having authority, in the interest of the employer, to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline other employees, or responsibly to direct them, or to adjust their grievances, or effective- ly to recommend such action , if in connection with the foregoing the exercise of such authority is not of a merely routine or clerical nature, but requires the use of independent judgment GATLIFF BUSINESS PRODUCTS who maintained a•record of the 'service-calls. Additional- ly; in order that the Respondent might know where its- technicians were at any given time, Chai recorded all 'as- signments in a logbook. Finally, whenever one of the Respondent's salesmen telephoned and notified her of the time and-place of the Respondent to make a delivery, Chai received the message and passed it on -to the deli- verymen so that they could schedule their work. Chai worked in a dispatch office which served as the base of operations of the technicians and the delivery- men.- She earned a $100-per-month pay raise on April 1, bringing her salary to $900 per month, at which time the technicians were earning anywhere -from $800 per month to $1500 per month. The record shows no other benefits received by Chai that employees conceded to be rank and file did not also received. It is not 'claimed that Chai either hired or fired em- ployees, or participated in the hiring 'process (or even interviewing anyone for employment). Further, it seems that she did not evaluate employees' work on any regu- lar basis, if at all. -Nor is there evidence' that she author= ized overtime, transferred employees, . assigned work other than that which is of a routine `nature, or author- ized time off or vacation time. While it is true that Chai was given the title of "Direc- tor of Customer Service," apparently around the time that she was made the dispatcher, I find myself willing to give very little weight to such a title. For the Re- spondent appears to` have assigned titles to its personnel with little regard for 'whether or not. they were or were - not actually supervisors. For example, Tokioka was des- ignated as the, "Director of Material"; Kaawa was desig- nated as the "Director of Transportation";-and Matsuda was designated as the Respondent's "Director of Techni- cal Services." ' More troubling, however, was the Respondent's claim (essentially admitted by Chai's testimony) that Chai re- ported her complaints concerning the job performance of a technician named Hearn to Steckler ' According- to Chai, she noted that Hearn was failing to properly fill out his tickets or to account for his time. Additionally, she complained to Steckler that Hearn swore at her when she attempted to talk to him. According to Chat's credited testimony, on hearing of Chai's complaints, Steckler directed Chai to memoralize her complaints in writing. In any event, aside from noting the factual basis for her complaints against Hearn , Chai made no recom- mendations one way or another, about this job tenure. 21 Chai also admitted that on a couple of occasions, at the specific direction of Gary Gatliff, she called a techni- - cian who worked on the island of Kauai, named Guada- lupe "Lupe" Sabala. Gatliff asked her to check why Sabala was not getting t6' a particular service call. Ac- cording to Chai, she did this on one or two.occasions, memoralized her findings, and forwarded her writing to 21 At the conclusion of'this incident , Steckler assured Chat that she would put a copy-of Chai's report in Hearn's personnel file The record is silent as to whether any disciplinary action was ever taken against Hearn as a result ,Thus, this does not appear to have been a display of effective supervisorial authority on the part of Chai. - 555 Steckler .22. Finally, Chai also admitted that, pursuant to direction from Steckler and Gatliff, she did, indeed, hurry along the technicians who lingered in the dispatch- er's area in the mornings. ' It is well established that the powers of supervisors enumerated in Section 2(11) of the Act are to be read disjunctively, and if 'an employee possesses any one of the supervisory criteria set forth in Section 2(11) of the Act, he will be found' to be a supervisor, as no "balanc- ing test" is to be used in determining supervisory status. Gurabo Lace Mills, 249 NLRB 658 (1980). Further, if an employee had been delegated real authority to exercise any one of the, statutory powers requiring use of inde- pendent judgment, as opposed to being merely routine or clerical, regardless of the frequency of the exercise of such a power, that employee, whatever his job title, is to be treated as a supervisor under the Act. NLRB v. St. Mary's Home, 690 F.2d 1062 (4th Cir. 1982). And in an incident where a supervisor has been discharged, it is the duties 'of that alleged supervisor at the time of the dis- charge which -control on the question of whether the person was or was not, in fact, - a supervisor within the meaning of the Act. - Tra-Mar Communications; 265 NLRB 664 (1982).-The burden of proving the superviso- ry status of an employee rests on-the party alleging that such status exists. RAHCO, Inc., 265 NLRB 235 (1982);' Tucson Gas & Electric Co., 241 NLRB 181 (1979); and cases cited therein. It' is recognized that, before the party attempting to prove supervisory status can be said to have met his burden is also required that a showing be made that in performing any of the functions enumerated in Section 2(11) of that Act, the alleged supervisor exercised inde- pendent judgment, as opposed to behaving in a routine or merely clerical fashion. Walla Walla Union-Bulletin v. NLRB, '31 F.2d 609, 613 (9th Cir. 1980); NLRB v. Harmon Industries, 565 F.2d 1047, 1049 (8th Cir. 1977); NLRB v. -Security Guard Service, 348 F.2d 143, 147 (5th Cir. 1967). Here it seems more likely that the Respondent is con- tending that Chat possessed the authority to transfer, assign , discipline, or responsibly to direct other employ- ees, or effectively to recommend such action. I regard the evidence of Chai's report concerning Hearn's or her various oral complaints to Steckler con- cerning Hearn 's, as well as Chai's inquiry into the where- abouts of the technician on the island of Kauai as being insufficient to demonstrate 'the possession of any inde- pendent authority on the part of Chat to discipline, dis- charge, transfer, or assign employees, or to effectively recommend such action. The record makes no showing that any discipline was ever-carried out-on these employ- ees as ,a result of her complaints or reports. And with regard to the employee on the island of Kauai, the record, establishes, at most, that Chat simply followed ex- 22 As with the incident involving Hearn, the record does not indicate that any action was ever taken against this individual based on any infor- mation given or any recommendation made by Chai Thus, again, there appears to be no warrant for utilizing this incident as a basis for determi- nation that Chat effectively recommended any disciplinary action 556 DECISIONS OF NATIONAL LABOR RELATIONS BOARD plicit directions of Gary Gatliff to check into.the em- ployee's activities and report thereon. Considering the record as a whole, I conclude that whatever direction or assignment features were incorpo- rated within Chai's job description were of a purely rou- tine and clerical nature. On getting a call from a custom- er, she looked into a reference established by the Re- spondent' and determined the name of the technician to be assigned to the work. She then notified that techni- cian. And when a salesman notified tier of a delivery, she passed that information on to the deliverymen. Her ac- tions in getting 'the technicians to hurry up as they left the premises in the morning were taken at the express di- rection of Steckler. Further, Steckler's testimony admit- ted that the Chai's reports were merely reports of the statistics concerning the operations of the technicians, and that it was Steckler, herself, who inferred therefrom certain conclusions regarding the quality of work per- formed by the technicians. In view of these circumstances, I am persuaded that when Chai directed the work of the technicians, telling them when and where to go, or to hurry up in the morn- ing, she was acting in a routine and clerical fashion, not exercising the type of independent judgment contemplat- ed by Section 2(11) of the Act. Nor, when she checked into their activities, or reported their activities, was she exercising the type of independent judgment,contemplat= ed by, Section 2(11) of the Act. Nor, when she checked into their activities, or reported their activities, was she exercising the type of independent judgment required to establish that she functioned as a supervisor. Based on the foregoing,. I find that the Respondent has failed to establish that Chai possessed any of 'thie indicia of supervisory authority enumerated in Section 2(11) of the Act. Accordingly, she was an employee of the Re- spondent, entitled to the Act's protection. 2. Paul Matsuda The Respondent asserts that Matsuda possessed and utilized a number of the supervisory indicia set out in Section 2(11) of the Act. It claims that Matsuda routine- ly participated in interviewing and selecting new em- ployees. Indeed, it is claimed.that Matsuda once selected and hired an employee on'his own, as well as on another occasion independently reaching a decision to interview prospective employees rather than bothering to put an ad in the paper. It is claimed that Matsuda not only trained new employees but also instructed other technicians, issued oral reprimands and both oral and written warn- ings, and participated in-such management activities as helping to establish a new incentive program. The General Counsel responds that Matsuda was not a supervisor, and was simply a senior technician whose ex- pertise was utilized by the Respondent from time to time. It is argued that, while Matsuda was higher paid than any other technicians (i.e., $1500 per month), his pay was merely commensurate with his level of skill -and tenure with the Respondent. And it is true that Matsuda was not cloaked by the Respondent with such indicia of au- thority as an office, or even a telephone line. He re- ceived the same benefits as other employees and was paid in the same fashion. It seemed conceded that he was thought to be more skillful and possessed of greater tech- nical knowledge than other employees, though not nec- essarily in all areas.23 Contrary to the Respondent's evidence and assertion,- Matsuda testified that he never hired, fired, or disci-. plined employees; that he neither could nor did authorize' or grant overtime work, or transfer employees from one- department to another; that he had no responsibility for the attendance or promotion possibilities of employees, and that he resolved and handled no grievances. - Matsuda's title, "Director of Technical Services," was bestowed upon him some 8 or :9 months before his dis- charge. Of some significance, however, is the fact that, he continued to be paid in the same fashion and in the same amount after his title had been given to him. Thus, given the Respondent's penchant for giving titles to its employ- ees, including some to persons who not even claimed to be supervisors, I do not find the fact, that Matsuda had a title of great import in the decision of whether or not he was, in fact a supervisor. Matsuda acknowledged that he, together with one Lee Evans , trained new _ employees . Evans normally trained new technicians for a period of a week to a week and half utilizing a manual . At that point the employee, typi- cally, was handed over to Matsuda for 3 or 4-days of hands-on training with the machinery to be serviced. - Matsuda acknowledged that from time to time deci- sions were made to have an employee receive further training . According to Matsuda, this resulted from Steckler's request for his opinion regarding the technical competency of various employees.24 So far as directing or assigning work was concerned, Matsuda would have it that he was not accorded the power to use individual judgment in making assignments. Instead, ' like Chai, all he did was refer to the work order which was provided to him, and then, depending upon the geographical territory where the service call was needed, route the assignment on to the particular techni- cian already designated by the Respondent for that par- ticular geographical area. Nor does it appear that the Respondent is seriously contending that Matsuda was routinely occupied as a manager, making decisions or effectively recommending them on a daily or routine basis. No challenge has been made to Matsuda's testimony that he regularly spent ap-' proximately 80 percent of his- time repairing machinery, and approximately' 20 percent of his time was used in as- 23 For example , problems with reference to the MITA machines were not within his area of expertise , and were referred to another technician, Lee 24 This, in turn , apparently sprang from Matsuda's expertise regarding the degree of difficulty or•skill required for the operation of various types of technical equipment Matsuda admitted that he was aware that Steckler was involved in the spring of 1982 in creating an incentive or bonus plan for employees, for Steckler penodically_called him to her office as his work progressed and asked for his opinion regarding the "values" she assigned to certain operations and certain equipment as her plan was being formulated The sense of Matsuda's testimony on this point is, however, that he was not , himself, involved in the creation of. the plan and was merely used as a source of information by the Respond- ent While the Respondent would most certainly draw a different conclu- sion , my sense of the overall evidence on this point is on accord with Matsuda's. GATLIFF BUSINESS PRODUCTS x' Y3 sisting Tokioka in the parts department or helping the deliverymen The Respondent does, however, point-to evidence that Matsuda regularly participated in the hiring process, di- rected activities of the technicians, and had occasion to discipline several employees. Matsuda' admitted his participation in the routine of interviewing employees. Nonetheless, his testimony was to the effect that he did so merely because he was a competent technician, while Steckler had no knowledge of the technical aspects of the work. He merely satisfied himself about whether or not the applicant did or did not have a background in the electronics work. If so, then Matsuda would write "good" or "okay" on the applica- tion and pass both it and the applicant along to Steckler and/or Gatliff. Matsuda also acknowledged that on one occasion, real- izing that the Respondent was short of technicians and also knowing that there were already applications on file, he took-it upon himself to go and review the applications and then have the applicant come in. Apparently, once the applicant was, brought in, the procedure reverted to the normal practices. Matsuda acknowledged that on three occasions he was instructed to talk to technicians whose work ' had been the subject of a complaint and to find out their side of the story. Matsuda insisted that all he did was gather in- formation and pass it along In the case of the complaint regarding Like and Lee having the odor of alcohol do their breath when making a service call and having spit in a customer's pool, it appears that he did nothing more. Steckler's memo regarding the matter merely indicated that she intended to have Matsuda ask Lee and Like for their version, and Matsuda's report makes no recommen- dation, but merely reports facts. I draw much the same conclusion'regarding the incident in which Hearn was asked by Matsuda, at Steckler's specific direction,'to ac- count for his time after the question had been raised by the dispatcher, Chai. In order to understand the part played by Matsuda in hiring new technicians, a brief summary of the entire processing is in order. Initially, applicants filled ,out a general application form. Then the applicants were ad- ministered a personality test by the secretary-reception- ist. If the applicant sought a job as a technician , Steckler would' interview them and, due to her lack of technical knowledge, Steckler would arrange for a further inter- view on that particular subject to be conducted by either Matsuda or Hearn, who, like Matsuda, had long tenure as a technician with the Respondent. The procedure then followed by Matsuda or Hearn, who is not claimed to be a supervisor, has already been noted. Then, following all of this the applicant was interviewd by Gary Gatliff, who reserved the determination of whether to hire indi- viduals to himself.25 25 I make this finding notwithstanding my awareness that Matsuda ad- mitted that on one occasion , at' the express direction of Steckler, and upon the specific request for a recommendation from Gatliff, he recom- mended that one of three applicants be hired as a technician in the city of Kona, on the island of Hawaii 557 Based on the foregoing and keeping in mind the au- thorities mentioned above in the discussion of Chat's status,- I conclude and find that the Respondent has failed in its burden of persuading me that Matsuda possessed any of the indicia 'of supervisory authority enumerated in Section 2(11) of the Act. In so concluding I have consid- ered that Matsuda on several occasions admittedly en- gaged in activity which, in isolation, tends to persuade that he was a* supervisor (i.e., he was' involved in the hiring process to some degree and on one occasion actu- ally effectively, recommended hiring, he made inquiry to determine the source of problems encountered by techni- cians, he relayed admonitions', 26 he handed work assign- ment slips to employees, he trained employees, and Re- spondent spoke to him from time to time drawing upon his expertise) Nevertheless, the evidence as a whole seems insufficient to me to support a finding of supervi- sory status within the meaning of Section 2(11) of the Act. Under the circumstances here, to find Matsuda to be a supervisor would seem contrary to the policy of the Board and the courts, which I understand. to be that "it is important for the Board not to construe supervisory status too broadly, for a worker who is deemed a super- visor loses his organizational rights." McDonald Douglas Corp. v. NLRB, 655 F.2d 932 (9th Cii-. 1981) Accord: Westinghouse Electric Corp. v. NLRB, 424 F.2d 1151, 1158 (7th Cir. 1970). Thus, in this case 1--find that authorities cited by the General Counsel on this point persuasive, despite my ready acknowledgment that Matsuda's case is substantial- ly closer than that of Chai' s. It is my finding, however, that, to the extent that Matsuda has engaged in activities which might lead to a finding that he.was possessed of supervisory authority, this was more a reflection of his greater seniority and experience than any true indicator of supervisory responsibility Starr Kabl, Inc, 239 NLRB 1251 (1979), Comax Telecom Corp., 219 NLRB 688 (1975). E. The Discharges of Choi and Matsuda Violated Section 8(a)(3) In light of the admission by Respondent that Chat and Matsuda were each discharged because of their disloyal- ty, as evidenced by their participation in union activities and voting in the representation election, it follows that my findings that they are not statutory supervisors within the meaning of Section 2(11) of the Act mandates the further conclusion that their discharges were unlaw- ful, and violative of Section 8(a)(3) and (1) of the Act. I so find and conclude. F. The Layoffs of April 8 The test to be applied in cases such as this was ex- plained by the Board in Wright Line, 251 NLRB 1083 (1980), enfd . 662 F.2d 899 ( 1st Cir. 1981), cert . denied 455 U . S. 989 (1982), where it held that, where it is shown that an employee 's protected activities was a mo- 26 As in the instance where Steckler told him to stop employees from smoking marijuana, following her observation of several employees doing so at an office party 558 DECISIONS OF NATIONAL LABOR RELATIONS BOARD tivating factor in the employer's decision to discharge, layoff, or discipline the employee, a violation of the, Act is established, unless the employer demonstrates, as an af- firmative defense, that it would have taken the same action for legitimate reasons even absent the employee's protected activities. The Supreme Court unanimously ap- proved this test in NLRB v. Transportation Management Corp, 462 U.S. 393 (1983). Of course, if'it is also shown that the employer's al- leged justification is no more than sham or pretext, the analysis of the employer's motivation is logically at an end. At the Board explained in Wright Line, supra, once it is proved that the reason advanced by the employer either did not exist, or was not in fact relied on, there is no remaining predicate -for any determination that the adverse action -would have been taken' even in the ab- sence of union activity.27 Thus, -hider the authorities mentioned above, my ini- tial inquiry has been whether or not the General Counsel has established by preponderance of the evidence that the Respondent laid off employees on April 8 for an un- lawful reason. In this determination I have considered both the General Counsel's evidence of unlawful motive and all the Respondent's evidence that would tend to rebut the existence of a unlawful motive, including evi- dence of any' lawful motive. If the evidence had been in "equipoise" on the issue of unlawful motive, the General Counsel would be found not to have met his burden of proof and the Respondent must prevail. If the General Counsel succeeded in show- ing by preponderance of the evidence that the unlawful reason was • a motivating factor in the Respondent's action, and also that the Respondent's asserted lawful motive is it pretext, then the General Counsel prevails, since he has shown that there was 'only an unlawful motive for the dismissals. However, if the General Counsel succeeds in showing by preponderance of the evidence that the unlawful reason was a motivating factor in the Respondent's action, but is unable to disprove the existence also of the lawful motivation, then the inquiry turns to the question of whether or not the Respondent may avoid the finding of a violation by establishing as an affirmative defense that it would have dismissed the employees-for a legiti- mate reason even in the absence of the employees"pro- tected activity. The inquiry at this stage is designed not to identify the "real motive" (which has been established in the initial stage of proof that there were at least two "real motives"), but to answer the question of what the Respondent, would have done in a hypothetical situation. In examining the General Counsel's evidence, I bear in mind . the seemingly obvious principle that mass dis- charges or layoffs of union adherents are particularly dis- tructive of the - rights ,of employes guaranteed to them in Section 7 of the Act, not only because they serve to sep- arate the proponents of unionization from contact wit their coworkers, but also because they clearly demon- strate to those who remain that the employer can and will control who works for it based on antiunion consid- erations. See Majestic Molded Products v. NLRB, 330 F.2d 603, 606 (2d Cir. 1964). Here, the Respondent's president Gatliff'cannot be said to have been-at great pains to hide his hostility towards the Union's organizational effort, he was 'candid in his admissions that he sought to exercise his rights under Section 8(c) of the Act to convince employees that selec- tion of the Union as their exclusive collective- bargaining representative would be a poor decision on their part, taking into account the financial circumstances then con- fronting the Respondent. Of course, Gatliff claims that he went no further than is permissible, and the General Counsel contends to the contrary. As shown above, I believe and have found that' there were numerous instances in the period from -the incep- tion of the Union's organizational campaign up to, and even following, the election herein where Gatliff crossed the line into forbidden territory violating Section 8(a)(1) of the Act by means of numerous instances-of interroga- tion, threats of loss of economic benefits, hints that selec- tion of the Union would result in layoffs of-closure by the Respondent, imparting to employees that their activi- ties were being kept under surveillance, and the like.28 Gatliff admittedly continued a campaign of-persuasion among the employees throughout the latter part of March and early April. Sometimes he met with employ- ees individually, but more frequently he met with groups of three or four at a time. While he imparted his opinion that- the Respondent was in dire economic straits to em- ployees, -he alternatively held out to them the prospect that they might benefit from a bonus or incentive system then being worked up by Steckler. And while he.repeat- edly interrogated employees, he gave evidence of his fear that conflict between him and the employees was in the cards by asking employees to bear witness to the fact that he had not done what he had, in fact, just done. Gatliff's concern about the union activities of his em- ployees was demonstrated further by his attempt to secure an invitation to attend a union meeting which oc- curred on the night of April 6, • as well as by his conven- ing a meeting 'of all the service technicians on the fol- lowing , morning and asking them for information about what went on in that meeting. His inquiry lasted for some time, and was sprinkled with threats that the Com- pany might close down if the Union won the election. That very night, sleepless,29 it suddenly came to him ,that the solution to his problems was to effect- a mass 28 An event that occurred subsequent to the layoffs serves to illustrate Gatliffs, and perforce the Respondent's, animus toward employees who were receptive to unionization Vice President Steckler testified that sometime between May 1982 and February 1983 Gatliff instructed her to "screen"-,lob applicants at the ' Respondent, and to make sure that none -were hired who were involved in any kind of' union activities As she explained , " It meant that he [Gatliff] didn 't want to have anyone there that was in the Union While I note Steckler's denial that this instruction was followed in more than one m"stance, the attitude it illustrates on the part of Gathff seems quite consistent with the commission of the numerous instances of violations of Sec 8(a)(1) of the Act, noted above 27 See also Limestoxe Apparel Corp, 255 NLRB,722 ( 1981), enfd mem 705 F 2d 799 (6th Cir 1982) is well-being , about which more will be said later 29 Due to concern, so Gatliff testified, about the Respondent's econom- GATLIFF BUSINESS PRODUCTS layoff, thereby effectuating what had been presented to other managerial employees of the Respondent as a mere hypothetical situation, only days previously. In circumstances where the chief executive officer of a corporation requires numerous employees to attend re- peated meetings in his office; where he questions them regarding union activities of themselves and others; and by turns, implies that benefits will flow their way-if they reject unionism; and threatens economic reprisal, such as layoff or closure, should they select union representation; and, for good measure, tells employees that their union activities will prove futile,; and that their activities are being kept under surveillance, it seems reasonable to con- clude, not only that the interrogations were unlawful, but that all the circumstances lead to a finding that the Respondent harbored animus toward its employees' union activities.30 The timing of Gatliffs decision to lay off a number of employees seems contrived. A union meeting was con- ducted on the night of April 6. Gatliff had already ex- ,pressed a desire to find out what events had transpired at that meeting in prior conversations with employees, where he sought an invitation The following day he questioned a number of employees in a mass meeting, and laced his comments with predictions of dire conse- quences should the employees select the Union. Then, and only then, did he feel impelled to act on the "hypo- thetical" plan he had asked Wheeler and Steckler to draw up for him several days prior thereto as a result of Wheeler's warnings about the Respondent's financial problems. It also seems contrived to me when Gatliff repeatedly attempted to portray himself while testifying as a man who, on the one hand, was so upset by the very thought of laying off employees that he became teary-eyed on the witness stand when recounting his decision, but on the other hand was at pains to portray the layoff as some- thing over which he had little or nothing to do with, almost a quirk of fate. Again and" again throughout his testimony, he- corrected counsel questioning him, or equivocated about the layoffs. Indeed, at one point, he claimed that it was not he who had decided to have a layoff, and that all he had done was simply decide to keep certain employees. Evidently, in his mind, the fact that all others necessarily would be laid off had little connection. He claimed, instead, to have left the decision regarding the layoffs up to Wheeler and Steckler. And since Wheeler appears to have been concerned only with the administrative staff, and to have encoun- tered no difficulty in naming two people, whom he wished to keep, it seems that Gatliff left the decision up to Steckler as to who would and who would not be af- fected by a layoff in the "service side" of the business. Indeed, Gatliff had a curious penchant for distancing himself from a number of decisions which would seem reasonable for a chief executive officer to involve himself with, or at least to know of. Gatliff would have it that he so distanced himself from the layoff procedure that he 30 Rossmore House, 269 NLRB 1176 ( 1984), does not apply to instances where the surrounding circumstances 'of interrogation are themselves in- dicative of coercion and interference, as I have found here 559 did not know how many employees there were before the layoff or how many remained afterwards, aside from his instructions to Steckler to "hypothetically" proceed with a staff of five. Nor did he analyze Steckler's deci- sion , or express any concern with the decision made by Steckler as to whom was to be put upon her hypotheti- cal list of the five to be retained. If this were a larger corporation, perhaps it would be reasonable to believe that a chief executive officer would so distance himself, or have only indirect knowledge of the details of the events. But this is clearly a small corpo- ration, given the size of the voting unit And throughout the trial, both Steckler and Gatliff, as with the other wit- ness, referred to one another on a first name basis only I infer from this that much of Gatliffs attempt to put dis- tance between himself and the decisions concerning who would be laid off was a device based on sham, designed to cut off inquiry into the seeming inconsistencies implic- it in many of his actions I find it implausible to believe that Gatliff would have so uncritically accepted the information presented him by Wheeler in light of his own admission that March had been a month in which the Respondent had pulled out of . its financial slump and that 1981, overall, had been a "very profitable year." I also find it difficult to believe that Gatliff would not at some point have communicated with his management team that the "layoff plan," which they had worked up in a purely "hypothetical" vein, might have more reality than he had led them to believe when he asked them to write it up, apparently on only minutes' notice. I recognize that I am not free to substi- tute my own business judgment for that of Gatliff I also concede that I must take into account the probability that. Gatliff may well have been under an emotional strain , but it does not seem likely to me that an employer would 'act in such precipitous fashion to dismantle its service apparatus based on a plan drafted so casually. Nor 'does it seem likely to me that, had Gatliff truly been concerned solely with 'the Respondent's financial situation , he would have left himself so ignorant as he professed to be at the trial concerning the number of automobiles owned by the Respondent before the layoff and the number owned thereafter.30 Nor the cost of a part for approximately 700 customers, which Gatliff claimed was a great success (and in fact brought the Re- spondent out of its economic doldrums).32 90 The number remained precisely the same Yet, as seen above, Gatliff had earlier claimed that one of the primary reasons for the layoff was the need to cut expenses, and to be able to cut back on the need for transpor- tation provided by the Employer, by retaining only employees who owned or had access to their own automobiles 32 My uneasiness regarding the reliability and meaning of the financial data provided by the Respondent here is heightened by recollecting the testimony concerning the manner of paying for this party, as well as a number of other business expenses of the Respondent As explained to me, apparently a number of enterprises in Hawaii pay one another for various services, not in cash , but in "contra," which was defined as the exchange of goods or services in lieu of cash Additionally , while I have no basis to believe that the condominium carried on the Respondent's books as a tax writeoff, or its airplane , are not legitimate business ex- penses, I am convinced that the validity of the figures presented to me in the financial reports may be greatly affected by such items as "contra" or tax writeoffs. 560 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Steckler initially testified that Hearn, Yokoyama, Lor- enzo, Stacia, and Uyeda were selected for retention by her, based on the fact that she knew them to, have auto- mobiles33 available for use in their work, as well as their training and skills. She admitted, however, that the em- ployees to be laid off were never even asked whether they could supply their , own. transportation or gain access to automobiles. She justified this only by noting that, when she was asked to make up the list of who to retain, it was merely a "hypothetical question." When she was asked about the various "factors" she considered in reaching the decision to retain or not to retain each of the employees affected by the layoff, she initially came up with a rather short list of qualifications However, the more opportunity she was given to enlarge the list the longer it became, until she eventually settled on a list of factors, as follows, in order of importance: 1. Those who had cars;34 - 2. Knowledge of a total range of machinery;35 3. That the employee had no record "backflashing," .(or, as I interpreted her meaning, "temper tan- trums");36 4. That the employee had good communication skills; 3 7 5. That the employee had not-previously given her "static'';38 6. The employee's ability to handle pressure; 7. The employee's productivity; 8. Steckler's personal feeling towards the employ- ee;39 9. That the employee had previously given notice to quit;4O 10. That the employee was brand new.4 i Thus, it seemed apparent that when given the opportu- nity to do so, Steckler was only too eager to enlarge and magnify the list of factors justifying her decision to lay off certain employees. I infer therefrom: a desire on the part of the Respondent to buttress and shore up a deci- sion which was hastily and casually made 42 I am. rein- 13 This was the sole criteria provided her decisional process by Gatltff 34 According -to Steckler, this eliminated Perkins, Like, Hower, and Tavorn But she never inquired , as noted above, about whether these em- ployees had access to cars , she only noted that they were the four who were using company cars' besides Mr and Mrs Gatliff, Yokoyama, and Steckler "- 3s which Steckler claimed was used to eliminate Smith, a new em- ployee 36 By this consideration she eliminated employees Burkman and Lee 97 An additional factor in Lee's selection for layoff -98 This she used as additional factors for Burkman and Lee .38 Though factors 6, 7, and 8 were claimed by Steckler to have been part of her process of selection, she later admitted that none of these fac- tors could be applied to any of the people involved here 40 This was an additional factor in selecting out Burkman 4 i This applied to Smith, as noted above 42 The inconsistent and shifting reasons advanced by Steckler for the .selection for layoff leads me to draw an unfavorable inference against the Respondent for its inability to settle upon an explanation for the layoff of the persons so selected See Zurn Industries, 255 NLRB 632 (1981), citing A. J Krajewski Mfg Co v. NLRB, 413 F 2d 673, 675 (1st Cir 1969), where the court noted "especially the Company' s iriability'to adhere with consistence to any explanation for its action", also NLRB v Teknor Apex. Co., 468 F 2d 692, 694 (1st Cir 1972) • Additionally , it must be borne in mind that when an employer attempts to distort and magnify an employee 's deficiencies , as I viewed -Steckler's forced in this inference by the fact that no effort was made to check to see whether those claimed to be caus- ing the Respondent to suffer the expense of maintaining cars could supply themselves with their own cars, and the fact that the Respondent never, in fact, got rid of any -cars. I _L Another factor which gives me-pause in accepting the Respondent's proffered reasons for the layoffs as' being solely based on economic considerations is that the lay- offs do not appear to have been of much benefit. As noted above, the number of cars operated by the Re- spondent was never reduced. Apparently, they were simply. reassigned. Further, it is unclear just how any savings were real- ized by the Respondent, to brighten its economic picture. Gatliff admitted, even claimed, that he had less than per- fect knowledge and recollection regarding how many people worked for the Respondent, and how much they were making. Prior to the layoff, Paul Matsuda was the highest paid technician at the rate of $1500 per month. And the other technician with a high paid 'rate ($1350" per month) before the layoff, Hearn, was retained. Yet, within a month or two following the' layoff, the Re- spondent had rehired a shipper and receiver, Saben Hutchison; a dispatcher, Debbie Cathey, and as many as 10 technicians. Significantly, among these technicians were five whose rate of pay matched that of the highest paid employee before the layoff. Everett Baker, Marshall Hill, Darrell Leamy, Kur Smith, and John Ricafort, each was hired and paid a salary to match Matsuda's, i.e., $1500 per month; two others, Choy and Griffs, were hired and paid $1000 a month; a relatively high rate among the technicians preceding the layoff. Thus, summarizing , I conclude that the General Coun- sel has established numerous violations of Section 8(a)(1) of the Act by the highest official of the Respondent, that the Respondent (through the same official) exhibited animus toward the concept of unionization, showed a clear interest iii learning who was involved in the effort to unionize,43 and acted precipitously in a major business testimony to do, it casts a deep shadow over the claim that mere business judgment was involved in the employee 's termination US Postal Service, -256 NLRB 736, 738 (1981) 43 The Respondent cannot deny that it had knowledge of the Ictivi- ties, or at least a strong suspicion , of some of its employees Gatliff admit- ted as much about Perkins and Hussey He also admitted having knowl- edge that Hussey, Like, and Lee were congregating and "whispering se- cretive stuff" Additionally, Tavorn was known-by Gatliff to have se- cured a union card from Perkins And Sengdara was known , if not as a union sympathizer , least be willing to make capital out of the Union's advent, not allowing his difficulty in understanding English to prevent him from recognizing opportunity knocking at his door Taking these six employees into account . plus the two alleged supervi- sors,- and considering the stony silence that greeted Gatliffs repeated pleas for information at the all-employee meeting on the morning of April 7, 1 accept the General Counsel's argument that the probabilities are that the Respondent had formed a strong opinion by the time of the layoff about the identity of employees who might hold sympathies in favor of the Union The General Counsel also argues that the fact that Gatliff was not shown to have actual knowlege of the protected activities of a few of the employees caught in the layoff does not preclude a finding that they, as well as the others, whose union sympathies were known, were laid off for discriminatory reasons His quotations from Majestic Molding Products Continued GATLIFF BUSINESS PRODUCTS decision. Taking all this into account, plus the contriv- ance and inconsistency surrounding the purported cause for the layoff, I conclude that the real reason that the Respondent effected the layoff of April 8 was to rid itself of a number of union adherents and to demonstrate its `power among those who remained. The effort to cloak this action in the quise of general layoff was car- ried so far as to attribute it to the seemingly innocent decisional process of Steckler and Wheeler The fact that it included people who were not shown to have engaged in any particular union activities does not detract from a conclusion that the layoff was, as a whole, discriminatory. It follows, that everyone affected by it should be reinstated and made whole.44 While I have noted that the General Counsel's evi- dence has failed to prove that the Respondent had specif- ic knowledge of the union activities of certain of the em- ployees caught up in the layoff As shown previously, however, a large proportion of the Respondent's employ- ees "service side" employees were specific subjects of the Respondent's conduct in violation.of Section 8(a)(1) of the Act. From this I infer that the Respondent either knew, or suspected, that they harbored sentiments favor- ing the Union. Additionally, in light of the evidence of the Respondent's clear interest in obtaining information about the union activities and sympathies of its employ- ees, and the several instances of interrogation designed to gain such information; I think it ,is likely that the Re- spondent had, at the least, a fairly clear picture-of the sentiments held by most, if not all-,,of-its employees. Cer- tainly, the fact that only a relatively' small number of em- ployees is involved in this case would make the task of learning employees' view and sentiments relatively easy. Compare Coral Gables Convalescent Homes, 234 NLRB 1198' (1978); Friendly Markets, 224 NLRB 967, 969 (1976); Hadley Mfg. Corp., 108. NLRB 1641, 1650 (1954).45 From all of. this I am persuaded that despite the record's,failure to demonstrate that each of those-laid off was a union activist or adherent or was thought to be by the Respondent, that the General Counsel has succeeded in proving that the entire program of layoffs was infect- ed with invalidity, since it resulted from_a scheme under- v NLRB, concerning the effect of some "white sheep" suffering along with the black is persuasive to me that a "power display " in a form of a mass layoff, motivated by.a desire to discourage membership in any labor organization , satisfies the requirements of Sec 8 (a)(3) to the letter 44 This would , of course , include both Hussey and ' Sengdara 4' Read together , these cases point out that the so-called -small plant 'doctrine has application in circumstances where the employee comple- ment is small, the employees carried out their union activities openly, and during times such that in the normal course of events the Respondent's supervisors must have noticed them In this case the principle is not per- fectly symmetrical , in that employees are not shown to have been carry- ing out activities openly But I cannot help noting that the employee complement was small , the Respondent has been shown to have been at pains to discover the identity of union sympathizers , and there were cer- tamly -instances shown in the evidence where the Respondent admitted to noticing the activities of its employees and feeling concern that such ac- tivities might be related to the Union (e g, Gary GatlifFs testimony con- cerning Hussey having been seen "whispering " with vanous of the tech- nicians) 561 laid with retaliatory and discriminatory motivation. Cf. Valley Iron & Steel Co.; 224 NLRB 866 (1976).46 The Respondent ' s' animus and discriminatory intent is evidenced by the numerous and serious violations of Sec- tion 8(a)(1) of 'the Act, involving, a`s they did, a very large proportion of the entire employee complement, interacting directly with the Respondent's chief execu- tive officer. While not dispositive of the issue of discrimi- natory intent; proof that an employer has demonstrated hostility, whether by violations of Section 8(a)(1) or oth- erwise, toward the concept of employees' rights persua- sive. Blackstone Co., 258 NLRB 945' (1981). The General 'Counsel's evidence provides ample basis for inferring that the Respondent would have welcomed an opportu- nity to rid itself of adherents to the cause of unionism, and that the protected conduct of employees was "a mo- tivating factor" underlying the Respondent's decision to lay off its employees on April 8. Thus, even if I were to conclude (as I do not) that the Respondent's motive was not a sham or pretext, at the least, the burden is shifted to the Respondent to demon- strate, if it can, that it would have taken the same action even in the absence of protected conduct by' its employ- ees. As noted above, the Respondent has presented the un- contradicted' testimony of Gary Gatliff and Wheeler, in which they detail the concern expressed to Gary Gathff by Wheeler regarding the allegedly perilous 'financial condition confronting the Respondent during the period corresponding roughly with the Union's organizational efforts, and up to, and presumably past, the day of the election, April 13. Gatliff testified that 1981 was a highly profitable year for'the Respondent. He also admitted that the month of March was characterized by an upturn in the Respond- ent's volume of business, a' happy event he attributed to the promotional effort involved in giving a party for some 700 customers. Thus, it would seem that the eco- nomic difficulties faced by the Respondent must have been of the type which occur suddenly and which results in severe consequences. A number of- seeming inconsistencies (e.g, the use of contra, the quick restaffing by a higher paid employee complement, the failure_ to dispose of the automobiles, or otherwise effect savings , in transportation costs, etc.) have been examined earlier, in connection with credibil- ity resolutions and inferences to be drawn in connection with the General Counsel's prima facie case, and will not be repeated here. Nonetheless, they are equally troubling to me when considering the issue of whether or not 'the Respondent has borne its burden, as set out above. Voluminous records' were introduced into evidence, ostensibly to show the state of the Respondent's econom- ic health during the years of 1981 and 1982..1 have care- fully reviewed these records and can =only say that they seem to me to serve the Respondent's cause very little. For I still find myself unable'to determine that there was any particular point in time, especially during April, at ' 46 Unless there be any question , I note that it has long since been set- tled that an employer may violate the Act by laying off employees, as well as by discharges Cf, Lone Star Bag Co, 8 NLRB 244 (1938) 562 DECISIONS OF NATIONAL LABOR RELATIONS BOARD which the Respondent's financial situation became so strained, and differed so much from the norm, that I am able to determine that the Respondent has fulfilled its burden of proof in this matter. It is obvious that the record in this case establishes that in early, April ,.the Respondent was "cash poor." Taken together, the Respondent's testimony from Wheel- er and Gatliff, also establishes that credit had been with- drawn from the Respondent by its largest suppliers, and that it was overdrawn'at the bank, apparently to the tune of $40,000 It is also clear that for several months, the Respondent had been-compelled to make special arrange- ments to secure machines from its largest supplier and to make arrangements. to repay loans to its bank. Part of this arrangement was, for Gary and Jane Gatliff to assume personal liability on the Respondent's loans from the bank. Further, the Respondent claims that no relief for the cash flow problem was, to be had from Febru- ary's "extraordinary income," resulting from the forgive- ness of a $410,000 debt, and a payment of $5000 in cash from another corporation as a result of a lawsuit which was settled that month. The Respondent argues in its brief that March proved to be a "very poor month" for the Respondent, but this contention is at variance with a fact, already noted, i.e., the testimony of Gatliff, that March was a month which witnessed an upturn in sales to a point where business could be said to be "average." Nonetheless, according to the testimony of Wheeler and Gatliff, when the Respondent was some $40,000 overdrawn at the bank, and Wheeler spoke of Gatliff to inform him that there was no money with' which to make the next payroll on the following day. Though, eventual- ly, the payroll was met, Wheeler continued to stress to Gatliff that the cash_situtation was critical and that ex- penses would have to be cut. By, April 7 at least one of the Respondent's corporations was still approximately $20,000 overdrawn. Thus, Gary Gatliff would have it that this lead inevita- bly to his discussion on April 7 with Steckler and Wheel- er, creating the "hypothetical list" of employees to keep if they were going to "start all over again." On the other hand, to add some 'perspective, Gatliff admitted that this was not the first time that the Re- spondent had faced dire economic straits. Indeed, though it had once owed $10,000 in delinquent taxes, this layoff was the first in the Respondent's 10-year history. Nor can I forget the fact shown from' the Respondent's own record that as of February 1982 the Respondent showed a total net profit of almost $400,000; the Respondent argues that all of this and more is made up merely of a paper transaction, the settlement of the lawsuit referred to earlier herein: I find, however, that it is difficult to be- lieve that the Respondent would argue for such conclu- sion had it been the party forgiving the debt in the law- suit. Further, reviewing the net worth of the Respondent during late 1981 and the first 5 months of 1982, it is seen that, while the • Respondent's net worth varied from a low of $162,000 in January to a high of $252,000 in Feb- ruary, the average does' not seem to vary remarkably one way or another. I - ' In examining the records of the Respondent through- out the early months of 1982, it appears that some losses were sustained by one or the other of the two corpora- tions during several of the months. However,, the overall picture does not persuade me that the Respondent was suffering to the point of a layoff being necessary, for there was an extraordinarily large profit made during February and Gatliff's testimony was the effect that sales took an upturn during March; Taking all this into account, and attempting to avoid substituting my judgment for that of the Respondent, I have concluded that the Respondent's evidence fails to meet the burden imposed on it by the General Counsel's showing of a strong prima facie case. While it is true that difficulties were experienced, and it is doubtless that cash flow problems existed, it does not appear to have been of such magnitude, or so markedly different in, nature or size from those rather previously experienced47 to lead to the conclusion that the Respondent would have acted (a) as it did, (b) when it did, (c) to the degree that it did, had its employees not at that time been guilty of demon- strating a willingness to ally themselves with the Union.48 Accordingly, I find that the Respondent's as- serted reason 'for the layoffs is insufficient to• meet its burden of showing that the layoff would have occurred with or without the employees' engagement in protected activities. On this record, I find that the layoff of the employees named above on April 8 flowed. from their engagement in union or other protected activities It follows that I also conclude that the Respondent has violated Section 8(a)(3)_ and- (1) of the Act by each employee affected by the layoff. G. The Amendments to the Complaint In the midst of the trial herein, the General Counsel sought to amend the complaint on three occasions, as follows: 1. That the employees laid off on April 8 later joined by other employees, engaged in a strike from April 8 until about May 14, and the strike was caused or pro- longed by the unfair labor practices of the Respondent. 2. That employees Yokoyama and Uyeda were dis- charged by the Respondent on May 3 because these em- ployees chose to honor the picket line established by the .employees who had been laid off on April 8. 3. That since May 1982, and continuing, the Respond- ent has refused to hire individuals who had any union af- filiation. Over the, objections of the Respondent in each in- stance, I granted the General Counsel's motion in ,in- stances 1 and 2, and reserved my ruling as to.instances 3 47 As-witnessed by,the fact that Gatliff repeatedly told employees of the four times that he had previously mortgaged his home to put money into the business ae Phrased differently, using the Supreme Court's words the Respond- ent is fairly made to bear the "risk that the influence of legal and illegal motives cannot be separated , because he knowingly created the risk and because the risk was created not by innocent activities but by his own wrongdoing " See Transportation Management Corp, supra, 462 U S 393 (1983) GATLIFF BUSINESS PRODUCTS 563 Having reviewed the record, I have now determined that the amendment in instance 3 should also be allowed. 'I, accordingly, grant the General Counsel's motion and, overrule the Respondent's objections. Generally' speaking the Respondent objected to each of these motions.on the basis that they enlarged the area it was required to defend, enlarged the potential mone- tary exposure of the Respondent, amounted to unfair sur- prise, gave it no opportunity to prepare a defense, and violated the limitations of Section 10(b) of the Act. In adhering to my rulings with respect to instances 1 and 2, and now granting the General Counsel's motion with respect to instance 3, I bear in mind that in each instance there is no hint of any sort of unfair advantage having been sought by the General Counsel, or of any attempt having been made to surprise the Respondent. With regard to the fact and nature of the strike, I pointed out to the Respondent that all that is involved is a legal conclusion which will flow, if at all, from facts already in evidence, and would require no additional preparation upon the part of the Respondent's counsel or the Respondent's witnesses. I did point out that, if neces- sary, or if requested, I would grant the Respondent the opportunity and time to prepare a defense. With respect to the addition of'Yokoyama and Uyeda, much of the same considerations apply. I accepted the. representations of the General Counsel that he had never been in contact with witnesses Yokoyama, Uyeda, or Lorenzo, the latter being the witness who was on the stand when this issue was first surfaced I advised the Respondent's counsel of my opinion that I was, obliged to allow the amendment under all the circumstances at, hand, but that I would, if he desired, grant him a post- ponement to allow him to prepare a defense. Significant- ly, the Charging Party offered to, and did, seek out and present witnesses Yokoyama and Uyeda to the Respond- ent's counsel for preparation at a later time. The Re- spondent chose to call only Uyeda as a witness. Finally, instance 3 was brought about simply by virtue of an admission, clearly spontaneously uttered, by the Respondent's vice president Steckler that she had re- ceived instructions, which she acted on in one instance, from Gatliff to screen employment applicants so that no union adherents would be hired. I point out to the Re- spondent's counsel that this evidence could not be kept out of the case, since it could be admitted on the basis that it supplied necessary background and context, or that it was evidence of the Respondent's animus or moti- vation. I note, as the General Counsel argues, that both charges involved in this case do contain the routine' "catch-all" language to the effect that "By the above and other acts, the above-named employer has interfered with, restrained, and coerced employees. in the exercise of the rights guaranteed _in Section 7 of the Act." _ Certainly the better practice, and the more orderly way of preceding, would have been for the General- Counsel to have learned of these matters prior to the trial and to have amended his complaint at the earliest opportunity, thereby affording the Respondent all the necessary time to prepare. Nonetheless, I believe that sufficient safeguards were employed to ensure that the Respondent's right to prepare a defense to all allegations was not prejudiced. And, since it appeared to me that each instance involved conduct which was quite closely related to the other allegations made by the' General Counsel, and grew directly out of the charged conduct, I concluded that the amendments were properly to be al- lowed See Niagara Falls Medical Center, 236 NLRB 342 (1978), and J. M. Tanaka. Construction, 249 NLRB 238 (1980). H. The Nature of the Strike As noted above, the Respondent's employees began picketing almost immediately after the mass layoff of April 8, and resumed picketing for a period ' of a few days in May. . Section 2(9) of the Act, provides that: [T]he term "labor dispute" includes any contro- versy concerning terms, tenure or conditions of em- ployment, or concerning the association or repre- sentation of persons in negotiating, fixing, maintain- ing, changing, or seeking to arrange terms or condi- tions of employment, regardless of whether the dis- putants stand in the proximate relation of employer and an employee. Further, in Section 2(3) of the Act provides that: [T]he term "employee" shall include any employ- ee . . . and shall include any individual whose work has ceased as a consequence of, or in connection with, any current labor dispute or because of any unfair labor practice; and who has not obtained any other regular and substantially equivalent employ- ment . . . , As interpreted, the Act provides certain protections to employees who engage in two types of strike activity, one of which is' called an "economic stake," and the other of which`' is termed 'an "unfair labor practice strike." Economic strikes are frequently defined upon a negative basis, i:e., on that is neither caused nor pro- longed by an unfair labor practice on the part of the em- ployer.-An unfair labor practice stake is defined as strike activity initiated or prolonged, in whole or in part, in re- sponse to unfair labor practices committed by the em- ployer.49 The economic consequences_to the parties because of a determination about the nature of a'strike can be substan- tial. For, while economic strikers do not forfeit all their rights within the employment relationship by virtue of their 'status, a finding that an employee is entitled to the status of an unfair labor practice striker affords a striking employee the right to reinstatement to his or her former job at the time of an unconditional offer to return to work; an unfair labor practice striker must be retained by an employer even if permanent replacements have been hired and it becomes necessary to discharge the perma- nent replacements in order to make space available for 49 In both instances I speak here of the- primary stake, rather than any secondary type activity 564 DECISIONS OF NATIONAL LABOR RELATIONS BOARD the returning, striker See generally Morris, The Develop- ing Labor, Law, Bureau of National Affairs, 1983, pp. 1007-1008. - - In this case the picketing which closely followed the layoffs, as well as that which resumed on April 30 and lasted for several days into-May, was obviously directed against , and in protest of, the Respondent's treatment, a substantial portion of which has been found to constitute numerous and serious violations of the Act. Accordingly, I find and conclude all affected employ- ees were unfair labor 'practice strikers, entitled to rein- statement to their former jobs. See Mastro Plastics Corp. v. NLRB, 350 U.S. 270, 278 (1956); Twin County Truck- ing, 259 NLRB 576 (1981). A strike should be treated as an unfair labor practice strike even though the, employer's unfair labor practices are only a contributing cause to the strike. Where, as here; the employees had no choice but to be out on strike, due to the fact that most of them had been laid' off, the point is, made even more emphatically that they are-entitled to protection as unfair labor practice strikers. See Larand Leisurehes, Inc. v. NLRB, 523 F.2d 814, 820 (6th Cir. 1975). The respondent is obliged to reinstate the strikers immediately on their requests, and to pay them backpay, under applicable Board standards, from the onset of the strike. See Abilities & Goodwill, 241 NLRB 27(1979) .5 0 I. The Discharges of Lorenzo, Uyeda, and Yokoyama As set forth earlier, I have found that shortly after the resumption of the. picketing on April 30 Steckler' en- gaged in the conversation with employees Lorenzo, Uyeda, and Yokoyama. This was occasioned by a tele- phone call to Jane Gatliff, inquiring about what the named employees should do upon encountering a picket line at the Respondent's premises Arrangements were made for them to meet.Steckler at a side entrance. They did so. Steckler told them that if they did not come across the picket line, or if they honored the picket line, they would be permanently replaced. Pressed- for an ex- planation of the meaning of the words, she responded that the words meant "exactly what I just said."51 If there was an ambiguity (and I think there was), in the words of Steckler, that ambiguity was resolved after that same day when, according to the credited testimony., of Uyeda, Gatliff told the three employees (Uyeda, Lor- enzo, and Yokoyama), as they were outside the Respond- ent's premises on the- street, that "If you don't work, you're all out of a job." In light of my credibility resolutions against Steckler and Gatliff in this incident, it is clear that if the employ- ees were engaging'in activities protected by the Act that an unfair labor practice should be found in connection with their discharge for having done so. The Board has 50 The record is inadequate to determine the length of the strike, or whether and when employees offered themselves for reinstatement . Equally unclear is the scope and effect of the Respondent 's claim that certain offers of reinstatement were made by it and directed to employees' through the president of the Charging Party All such questions , includ- ing the amounts of backpay due employees, if any, left for a supplemental proceeding , or for the voluntary compliance efforts of the parties. 5 1 According to the credited testimony of Lorenzo consistently held that the right to honor a picket line is one created and protected by the Act, even going 'so far as to make those rights extend to premises not located at the facilities of the employees' 'employer. See Business Services By Manpower, 272 NLRB 827 (1984). Accordingly, I find and conclude that employees Lor- enzo, Uyeda, and Yokoyama were unlawfully discharged by the Respondent on May 3 and are entitled to rein- statement and backpay in accordance with estimated for- mulas. On the, foregoing findings of fact and the entire record, I state the following - CONCLUSIONS OF LAW 1. Respondents Gatliff Business Products, Inc. and RBC Service Corporation are, jointly, employers within the meaning of Section 2(2) of the Act' engaged in com- merce within the meaning of Section 2(6) and (7) of the Act. 2. Service Employees International Union, Local 556, AFL-CIO is a labor organization within the meaning of Section 2(5) of the Act. 3. By interrogating, employees concerning- their own and other, employees' union activities, leanings,-and sym- pathies; by threatening to exact, or exacting, economic reprisals on employees because of the employees' union activities, leanings, or sympathies; by threatening to close the business, or to withdraw economic support from the business, or to lay off employees, or to deny promotion to employees because of their union activities, sympa- thies, and leanings; by imparting to employees that they will be granted benefits in the event they choose not to select a labor organization as their collective-bargaining representative; and by, telling employees that their union activities'are being kept under surveillance, the Respond- ent violated Section 8(a)(1) of the Act. 4. By about April 8, 1982, laying off employees John Burkman, Robert Garcia, Gregory Hower, Priscilla Hussey, Nathan Kaawa, Ernie Lee, Eldred Like, Thomas Perkins, Leroy Smith, Carl Tavorn, and Stanford To- kioka, the Respondent violated Section 8(a)(1) and (3) of the Act. 5. By about April 8, 1982, discharging employees Georgia Chai, Paul Matsuda, and Bounthan Sengdara, the Respondent violated Section 8(a)(1) and (3) of the Act. 6. By about May 3, 1982, discharging employees Dean Yokoyama, George Lorenzo, and Dennis Uyeda, the Re- spondent violated Section'8(a)(1) and (3) of the Act. 7. The strike engaged in by the employees commenc- ing about April 9, 1982, was caused or prolonged by the Respondent's unlawful conduct, and thus was an unfair labor practice strike as of April 9, 1982. 8. The Respondent has not violated the Act in any manner other than as specified above. .9. The above unfair labor practices are unfair labor practices affecting commerce within the meaning of Sec- tion 2(6) and (7) of the Act. GATLIFF BUSINESS PRODUCTS 565 THE REMEDY Having found that the Respondent has engaged in cer- tain unfair labor practices within the meaning : of Section 8(a)(1) and (3) of-the Act, the Respondent shall be or- dered to cease and desist therefrom, and to take -certain affirmative actions designed to effectuate the policies of the Act. In light of the findings that the Respondent unlawfully discharged employees Georgia Chat, Paul Matsuda, Bounthan Sengdara, Dean Yokoyama, George Lorenzo, and Dennis Uyeda, and that the Respondent unlawfully laid off employees John Burkman, Robert Garcia, Greg- ory Hower, Priscilla Hussey, Nathan Kaawa, Ernie Lee, Eldred Like, Thomas Perkins, Leroy Smith, Carl Tavorn, and Stanford Tokioka, it shall be ordered to offer them full and immediate reinstatement to their former positions of employment or, if those positions no longer exist, to substantially equivalent positions, without prejudice to their seniority or other rights and privileges, and make them whole for any loss of earnings they may have suffered by reason of the unlawful discrimination against them. In addition, the employees who participated, or who may still be participating, in the strike, caused or pro- longed by the Respondent's unfair labor practices, shall be offered reinstatement , and reinstated to their former positions or, if such positions no longer exist, to substan- tially equivalent positions without impairment' to their se- niority and other rights and privileges, dismissing, if nec- essary, any persons hired as replacements on or after April 8, 1982. If, after such dismissals, there are insuffi- cient positions remaining for all of the striking employees who desire reinstatement the available positions shall be distributed among them without discrimination because of their union membership or activities or participation in the strike, in accordance with seniority or other nondis- criminatory practices as have been applied in the past by the Respondent in the conduct of its business in Honolu- lu, Hawaii. Those strikers, if any, for whom no employ- ment is immediately available after such distribution, shall be placed on a preferential hiring list with priority determined among them by seniority or other nondis- criminatory practices and, therefore, in accordance with such system, they shall be offered reinstatement as posi- tions become available and before other persons are hired for such positions or work. The striking employees shall be made whole for any loss of earnings they may have suffered, or may suffer, by reason of the Respond- ent's failure or refusal to offer them reinstatement, or to reinstate them, by payment to each of them of a sum of money equal to that which he or she would have earned from the date of the Respondent's discharge of them, or layoff of them, whichever applies to them respectively. Backpay and interest thereon for the unlawful discrimin- atees and the striking employees shall be computed in the manner prescribed in F W. Woolworth Co., 90 NLRB 289 (1950), and Florida Steel Corp., 231 NLRB 651 (1977).52 52 See generally Isis Plumbing Co, 138 NLRB 716 (1962) It'shall be further ordered that the Respondent remove from its records any references to the-discharges or the layoffs of the employees mentioned above, or any of them, and that the Respondent provide each affected em- ployee written notice of such removal, and inform him or her that the Respondent's unlawful conduct will not be used as a basis for further personnel actions against him or her, in accord with the holding in Sterling Sugars, Inc., 261 NLRB 472 (1982). On these findings of fact and conclusions of law and on the entire record , I issue the following recommend- ed53 ORDER The Respondents, Gatliff Business Products, Inc. and RBC Service Corporation, Honolulu, Hawaii, their offi- cers, agents, successors, and assigns, shall 1. Cease and desist from (a) Coercively interrogating any employee about union support or union activities. (b) Threatening to exact, or exacting, economic repris- als upon employees because of their union activities, leanings, or sympathies. (c) Threatening to close the business, or to withdraw economic support from the business, or to lay off em- ployees or to deny promotions to employees because of their union activities, leanings, or sympathies. (d) Telling employees that they will be granted bene- fits in the event they choose not to select a union as their collective-bargaining representative. (e) Imparting to employees that their union activities had been kept under surveillance. (f) In any like or related manner interfering with, re- straining , or coercing employees in the exercise of the rights guaranteed them by Section 7 of the Act. 2. Take the following action designed to effectuate the policies of the Act. (a) Offer employees John Burkman, Robert Garcia, Gregory Hower, Priscilla Hussey, Nathan Kaawa, Ernie Lee, Eldred Like, Thomas Perkins, Leroy Smith, Carl Tavorn, Stanford Tokioka, Georgia Chai, Paul Matsuda, Bounthan Sengdara, Dean Yokoyama, George Lorenzo, and Dennis Uyeda immediate reinstatement to their former positions of employment or, in the event that such employees are still on strike and desire to remain on strike, offer them reinstatement to their former positions at such time as they terminate their strike or, if their former positions are not available, to substantially equiv- alent positions, without loss of seniority or other benefits, discharging if necessary, any replacements and make each employee whole for any loss of wages suffered as a result of the discrimination against him or her. (b) Preserve and, on request, make available to the Board or its agents for examination and copying, all pay- roll records, social security payment records, timecards, 52 All outstanding motions inconsistent with this recommended Order are hereby denied If no exceptions are filed as provided by Sec 102.46 of the Board 's Rules and Regulations , the findings, conclusions, and rec- ommended Order shall , as provided in Sec 102 48 of the Rules, be adopt- ed by the Board and all objections to them shall be deemed waived for all purposes 566 DECISIONS OF NATIONAL LABOR RELATIONS BOARD personnel records and reports, and all other records nec- 'essary, to analyze the amount of backpay ,due under the terms of this Order. (c) Post, at its premises in Honolulu,, Hawaii, copies of the attached notice marked "Appendix.1,154 Copies of the notice, on forms provided by the Regional Director for 54 If this Order is enforced by a Judgment of a United States, Court of Appeals, the words in the notice reading, "Posted by Order-of the Na- tional Labor Relations Board " shall read "Posted Pursuant to a Judgment of the United States Court of Appeals'Enforcmng air Order of the Nation- al Labor Relations Board." Region 37, after being signed, by the Respondent's au- thorized representative, shall be posted by the Respond- ent immediately upon receipt and maintained for 60 con- secutive days in conspicuous places including all places where notices to employees are customarily posted. Rea- sonable,steps shall be taken by the Respondent to ensure that the notices are not altered, defaced; or covered by any other material. (d) Notify the Regional Director in writing within 20 days from the date of this Order what steps the Re- spondent has taken to comply. Copy with citationCopy as parenthetical citation