Evangeline D. Boyd, Complainant,v.John W. Snow, Secretary, Department of the Treasury (Internal Revenue Service), Agency.

Equal Employment Opportunity CommissionMar 24, 2003
01A21883 (E.E.O.C. Mar. 24, 2003)

01A21883

03-24-2003

Evangeline D. Boyd, Complainant, v. John W. Snow, Secretary, Department of the Treasury (Internal Revenue Service), Agency.


Evangeline D. Boyd v. Department of the Treasury

01A21883

March 24, 2003

.

Evangeline D. Boyd,

Complainant,

v.

John W. Snow,

Secretary,

Department of the Treasury

(Internal Revenue Service),

Agency.

Appeal No. 01A21883

Agency No. 99-3221

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq., and the Age Discrimination in

Employment Act of 1967 (ADEA), as amended, 29 U.S.C. � 621 et seq.

The appeal is accepted pursuant to 29 C.F.R. � 1614.405. For the

following reasons, the Commission affirms the agency's final decision.

The record reveals that during the relevant time, complainant was

employed as a Clerk, GS-4, at the agency's Philadelphia Service Center,

in Philadelphia, Pennsylvania. Complainant sought EEO counseling and

subsequently filed a formal complaint on July 1, 1999, alleging that

she was discriminated against on the bases of race (African-American)

and age (D.O.B. July 1, 1953) when she was coerced into an involuntary

resignation, effective May 12, 1999.

At the conclusion of the investigation, complainant was informed of

her right to request a hearing before an EEOC Administrative Judge

or alternatively, to receive a final decision by the agency. When

complainant failed to respond within the time period specified in 29

C.F.R. � 1614.108(f), the agency issued a final decision.

In its FAD, the agency concluded that complainant failed to establish

that she was constructively discharged or that she was harassed as a

result of these incidents. On appeal, complainant re-states arguments

previously made. The agency requests that we affirm its FAD.

Constructive Discharge

As a preliminary matter, we note that we review the decision on an appeal

from a FAD issued without a hearing de novo. 29 C.F.R. � 1614.405(a).

A discriminatory constructive discharge occurs when the employer,

motivated by discriminatory animus, creates working conditions that are

so difficult, unpleasant, or intolerable that a reasonable person in

complainant's position would feel compelled to resign. Doe v. Social

Security Admin., EEOC Appeal No. 01A114791 (Feb. 21, 2003). In other

words, the employee is essentially forced to resign under circumstances

where the resignation is tantamount to the employer's termination or

discharge of the employee. Kimzey v. Wal-Mart Stores, Inc., 107 F.3d

568, 574 (8th Cir. 1997). The Commission has adopted a three-pronged

test for establishing a constructive discharge. Complainant must show

that: (1) a reasonable person in her position would have found the

working conditions intolerable; (2) conduct which constituted prohibited

discriminatory treatment created the intolerable working conditions; and

(3) complainant's involuntary resignation resulted from the intolerable

working conditions. Greer v. United States Postal Serv., EEOC Appeal

Nos. 01976756, 01976792 (Dec. 29, 2000) (citing Taylor v. Department

of Defense, EEOC Request No. 05900630 (July 20, 1990)). The agency

proposed to terminate complainant on May 12, 1999, because of her

numerous conflicts with her co-workers and supervisors. Complainant was

repeatedly counseled about misconduct arising from verbal altercations

and multiple failures to follow orders from March 31, 1999, to May 6,

1999. These infractions were well documented in the record by numerous

letters issued by her supervisor. Complainant was offered the option

to resign instead of being terminated. On May 12, 1999, complainant

wrote a memorandum that stated that she �voluntarily resign[ed] [her]

position� for �personal reasons.� We find that there is no indication in

the record that complaint was subjected to intolerable working conditions

which arose out of conduct which constituted prohibited discrimination on

the bases of her race and/or age. Accordingly, we find that complainant

has failed to prove her constructive discharge claim.

Harassment

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, or religion

is unlawful, if it is sufficiently patterned or pervasive. Wibstad

v. United States Postal Serv., EEOC Appeal No. 01972699 (August 14, 1998)

(citing McKinney v. Dole, 765 F.2d 1129, 1138-39 (D.C. Cir. 1985)).

A single incident or group of isolated incidents will not be regarded

as discriminatory harassment unless the conduct is severe. Walker

v. Ford Motor Co., 684 F.2d 1355, 1358 (11th Cir. 1982). Whether the

harassment is sufficiently severe to trigger a violation of Title VII

must be determined by looking at all of the circumstances, including

the frequency of the discriminatory conduct, its severity, whether it is

physically threatening or humiliating, or a mere offensive utterance, and

whether it unreasonably interferes with an employee's work performance.

Harris v. Forklift Systems, Inc., 510 U.S. 17, 23 (1993); Enforcement

Guidance on Harris v. Forklift Systems, Inc.(Enforcement Guidance),

EEOC Notice No. 915.002 (March 8, 1994) at 3, 6. In order to establish

a claim of harassment based on race and/or age complainant must show

membership in a protected group, and severe or pervasive harassing

conduct, such that it alters the conditions of her employment, that would

not have occurred except for her membership in that protected group.

Harris, 510 U.S. at 23; Henderson v. City of Dundee, 682 F.2d 897,

903-4 ( 11th Cir. 1982); Cobb v. Department of the Treasury, EEOC

Request No. 05970077 (March 13, 1997). The harassers' conduct should

be evaluated from the objective viewpoint of a reasonable person in the

victim's circumstances. Enforcement Guidance, EEOC Notice No. 915.002.

We find that there is nothing in the record to suggest that conflicts

between complainant and her co-workers and supervisors occurred because

of complainant's race and age. The record reveals that during many

of the altercations with her co-workers, complainant was involved in

and escalated the personal conflicts, and threatened her co-workers

with physical violence. Complainant does not contest these facts.

Additionally we note, in regard to actions taken by her supervisors,

the substance of complainant's allegations concern personnel actions,

and complainant presents no evidence that any of the above actions were

objectively offensive, abusive or hostile, and otherwise taken in order

to harass her. The actions alleged are common workplace occurrences,

and unless it is reasonably established that the actions were somehow

abusive or offensive, and were taken in order to harass complainant on

the basis of any of her protected classes, such everyday events are not

sufficiently severe or pervasive so as to offend the general sensibility

of an individual experiencing such occurrences in the workplace. See Wolf

v. United States Postal Service, EEOC Appeal No. 01961559 (July 23, 1998).

See also Long v. Veterans Administration, EEOC Appeal No. 01950169 (August

14, 1997); Bennett v. Department of the Navy, EEOC Request No. 05980746

(September 19, 2000). Accordingly, complainant failed to establish that

she was subjected to prohibited harassment.

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we affirm the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 24, 2003

__________________

Date