Beverly J. Berg, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Western Area) Agency.

Equal Employment Opportunity CommissionMar 6, 2002
01993964 (E.E.O.C. Mar. 6, 2002)

01993964

03-06-2002

Beverly J. Berg, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Western Area) Agency.


Beverly J. Berg v. United States Postal Service

01993964

March 6, 2002

.

Beverly J. Berg,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Western Area)

Agency.

Appeal No. 01993964

Agency Nos. 4-I-553-1066-94; 4-I-553-1081-95; 4-I-553-1087-95

Hearing Nos. 260-98-7040X; 260-98-7041X; 260-98- 9189X

DECISION

Complainant timely initiated an appeal from the agency's final decision

concerning her equal employment opportunity (EEO) complaints of unlawful

employment discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.

and Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act),

as amended, 29 U.S.C. � 791 et seq.<1> The appeal is accepted pursuant

to 29 C.F.R. � 1614.405. For the following reasons, the Commission

AFFIRMS the agency's final decision.

The record reveals that complainant, a City Letter Carrier at the

agency's Powderhorn Station in Minneapolis, Minnesota, filed formal EEO

complaints on June 11, 1996 and June 7, 1994, alleging that the agency

had discriminated against her on the bases of sex (female), disability

(perceived mental illness), and reprisal for prior EEO activity when:

(1) she was harassed by a co-worker from January to March 1994;

(2) the EEO office impeded the processing of her EEO complaint; and

the EEO office changed its policy regarding access to Rosters Bulletins.

At the conclusion of the investigation, complainant received a copy of the

investigative report and requested a hearing before an EEOC Administrative

Judge (AJ). Following a hearing, the AJ issued a decision finding no

discrimination.

The AJ concluded that complainant failed to established a prima facie case

of discrimination based on gender, a perceived disability or based on her

prior EEO activity because she failed to establish that her co-worker

(E1) harassed her based on her protected classes or that a similarly

situated employee, not in complainant's protected class, was treated

differently. She further found that complainant failed to show E1's

actions created a hostile work environment or that his conduct was so

severe as to constitute harassment.

Even assuming the complainant had established a prima facie case, the

AJ concluded that the agency articulated legitimate, nondiscriminatory

reasons for its actions. The AJ found that on receiving a report that

complainant was subjected to harassment by E1, the agency took appropriate

steps to correct E1's behavior and to prevent similar conduct in the

future. More specifically, the AJ found that the agency performed an

investigation of the incident in which E1 threatened to slap complainant

and called her a derogatory name, and took statements from other employees

in the vicinity. She further found the agency issued discipline in the

form of a letter of warning to E1 and referred E1, as well as complainant,

to the Employee Assistance Program (EAP) for counseling. In addition,

the AJ found evidence that the agency called in a Violence and Behavior

Task Force to investigate the matter and to make recommendations about

preventing future incidents. The agency, the AJ determined, followed

the recommendations of the Task Force by conducting periodic service

talks stressing that altercations and threats would not be tolerated,

by requiring that supervisors and union stewards attend an anti-violence

training and by posting an agency statement indicating a zero tolerance

for violence in the workplace.

The AJ further found that complainant was not referred to EAP for

reasons related to her sex, perceived disability or reprisal but rather

based on the agency's effort to prevent future altercations between the

employees involved. The AJ decided that there was evidence complainant

provoked the incident in question and that complainant admitted many of

her co-workers did not like her. For these reasons, the AJ concluded

that complainant failed to establish by a preponderance of the evidence

she was subjected to unlawful harassment.

As to the claim that the processing of her EEO complaint was intentionally

delayed and that she was denied access to her complaint file, the AJ

found that there was no evidence complainant's complaint was handled any

differently than other complaints pending in the agency's office.<2>

Instead, the evidence tended to show that other complaints pending in

the agency's EEO office were delayed in processing due to the shortage

of staff and a backlog of cases.

The AJ found that the agency presented legitimate non-discriminatory

reasons why its Rosters Bulletins, containing information about personnel

actions, the hiring of employees, promotions and vacancies, were removed

from the EEO office and not made available to employees. The agency

credibly stated, in the AJ's view, that the information was available

through the agency's computerized data base and that complainant's

lengthy visits to view the Bulletin compromised other employees' privacy

and confidentiality needs. The AJ further found that complainant did

not show she was subjected to different treatment on any of her alleged

bases because the policy removing the Bulletins applied to all employees

who visited the EEO office and not just complainant.

The agency's final decision implemented the AJ's decision. Complainant

makes no new contentions on appeal, and the agency requests that we

affirm its final order.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as �such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion.� Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

After a careful review of the record, the Commission finds that the AJ's

findings of fact are supported by substantial evidence in the record

and that the AJ's decision properly summarized the relevant facts and

referenced the appropriate regulations, policies, and laws. We note that

complainant failed to present evidence that any of the agency's actions

were in retaliation for her prior EEO activity or were motivated by

discriminatory animus toward complainant's gender or perceived disability.

In order to prove a claim of harassment complainant must show that the

harassment would not have occurred but for the employee's race, color,

sex, national origin, age, disability, or religion is unlawful. McKinney

v. Dole, 765 F.2d 1129, 1138-1139 (D.C. Cir. 1985). A single incident

or group of isolated incidents will not be regarded as discriminatory

harassment unless the conduct is severe. Walker v. Ford Motor Co.,

684 F.2d 1355, 1358 (11th Cir. 1982). Whether the harassment is

sufficiently severe to trigger a violation of Title VII must be

determined by looking at all the circumstances, including the frequency

of the discriminatory conduct, its severity, whether it is physically

threatening or humiliating, or a mere offensive utterance, and whether

it unreasonably interferes with an employee's work performance.

Harris v. Forklift Systems, 510 U.S. 17 (1993).

In the instant case, complainant alleged one specific incident in which

E1 called her a derogatory name and threatened to slap her. There were

no other incidents cited to in the record as further evidence of E1's

harassment of complainant or evidence that tended to show his behavior

was based on complainant's protected status. Therefore, without more,

complainant failed to establish she was subjected to a hostile work

environment that was so severe or pervasive as to alter her working

conditions. Rather the evidence tended to show, complainant was partially

responsible for the incident in question by her own actions in instigating

a confrontation with E1 at his work station.

Specifically regarding complainant's disability claim, she alleged she was

subjected to discrimination based on her perceived disability because her

supervisors perceived that she was emotionally unstable. Although there

was some evidence in the record that complainant had been required to

submit to a fitness for duty examination because of emotional instability

in the past, there was no evidence in the record, that E1's statements

or actions were related to a perceived mental disability. Even assuming

complainant's contention that she was perceived as mentally disabled

was correct, she failed to demonstrate that E1's actions were based on

this factor or that her supervisors treated her differently because they

perceived her as disabled. Similarly, complainant failed to show that

the processing of her EEO complaint or the alleged denial of access to

Roster Bulletins was based on a perception that she was mentally disabled.

The complainant claimed the agency's treatment of her was based on

reprisal for her prior EEO activity in 1993. In this regard, she

must show she engaged in protected activity such as the filing of

a complaint of discrimination, that her supervisors were aware of

her protected activity, that she was subjected to adverse treatment

and that the adverse treatment was based on her protected activity.

Whitmire v. Department of the Air Force, EEOC Appeal No. 01A00340

(September 25, 2000). Complainant established she engaged in protected

activity, that her supervisors were aware of her protected activity,

and that she was subjected to adverse treatment in the form of being

referred to EAP. As stated before, however, complainant's referral to

EAP was based on evidence which showed that complainant was responsible

at least in part for instigating a confrontation with E1. In addition,

the evidence established that complainant filed an EEO complaint in 1993,

the year before the altercation in question but two years before each

of the other incidents involving the agency's EEO office. There was no

evidence that there was a nexus or connection between her filing an EEO

complaint in 1993 and the altercation with E1 in 1994 or the incidents

that allegedly took place in the agency's EEO office in 1996. Therefore,

complainant failed to prove by a preponderance of the evidence that she

was discriminated against in retaliation for her protected activity.

For these reasons, the Commission finds the AJ's finding of no

discrimination was based on substantial evidence in the record and

there being no persuasive argument presented on appeal to the contrary,

we affirm the agency's final decision.

CONCLUSION

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we AFFIRM the agency's

final decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which

to file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 6, 2002

Date

1 The Rehabilitation Act was amended in 1992 to apply the standards in

the Americans with Disabilities Act (ADA) to complaints of discrimination

by federal employees or applicants for employment.

2Our regulations provide that claims concerning the processing of an EEO

complaint are not actionable and should be dismissed. 29 C.F.R. �1614.107.

The EEOC Management Directive 110 (MD 110) requires that such issues

be raised directly with the agency's EEO director but if not resolved,

may be raised before the AJ during the hearing. EEOC MD 110 at Chapter

5-25 (as revised 11/9/99). There was some evidence complainant had

written a letter to the EEO office regarding the delay in processing of

her complaint but there was no indication that the issue was resolved

administratively.