Section 55.088 - Access to Live Operator Required(a) A dominant or nondominant telecommunications utility that provides operator service shall ensure that a caller has access to a live operator at the beginning of a live or mechanized operator-assisted call through a method designed to be easily and clearly understandable and accessible to the caller.(b) A telecommunications utility described by Subsection (a) shall submit to the commission for review the method by which the utility will provide access to a live operator.(c) This section applies regardless of the method by which the telecommunications utility provides operator service.(d) This section does not apply to a telephone located in a prison or jail facility. Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.