Section 706.009 - Vendor to Provide Customer Support Services(a) A vendor must establish and maintain customer support services as directed by the department, including a toll-free telephone service line to answer and resolve questions from persons who are denied renewal of a driver's license under this chapter.(b) The vendor shall comply with terms, policies, and rules adopted by the department to administer this chapter.Tex. Transp. Code § 706.009
Added by Acts 1997, 75th Leg., ch. 165, Sec. 30.161(a), eff. Sept. 1, 1997.