Section 1201.355 - Consumer Complaint Home Inspection(a) If the manufacturer, retailer, or installer does not provide the consumer with proper warranty service, the consumer may, at any time, request the department to perform a consumer complaint home inspection. The department may not charge a fee for the inspection.(b) On payment of the required inspection fee, the manufacturer, retailer, or installer may request the department to perform a consumer complaint home inspection if the manufacturer, retailer, or installer: (1) believes the consumer's complaints are not covered by the warranty of the manufacturer, retailer, or installer, as applicable;(2) believes that the warranty service was properly provided; or(3) disputes responsibility concerning the warranty obligation.(c) The department shall perform a consumer complaint home inspection not later than the 30th day after the date of receipt of a request for the inspection.(d) Notwithstanding any other provision of this section, the department may make an inspection at any time if it believes that there is a reasonable possibility that a condition exists that would present an imminent threat to health or safety.Tex. Occ. Code § 1201.355
Amended By Acts 2007, 80th Leg., R.S., Ch. 863, Sec. 41, eff. 1/1/2008.Added by Acts 2001, 77th Leg., ch. 1421, Sec. 2, eff. 6/1/2003.