Section 2054.116 - Spanish Language Content on Agency Websites(a) In this section, "person of limited English proficiency" means a person whose primary language is other than English and whose English language skills are such that the person has difficulty interacting effectively with a state agency.(b) Each state agency shall make a reasonable effort to ensure that Spanish-speaking persons of limited English proficiency can meaningfully access state agency information online.(c) In determining whether a state agency is providing meaningful access, an agency shall consider: (1) the number or proportion of Spanish-speaking persons of limited English proficiency in the agency's eligible service population;(2) the frequency with which Spanish-speaking persons of limited English proficiency seek information regarding the agency's programs;(3) the importance of the services provided by the agency's programs; and(4) the resources available to the agency.(d) In making a reasonable effort to provide meaningful access, the state agency must avoid: (1) providing information in Spanish that is limited in scope;(2) unreasonably delaying the provision of information in Spanish; and(3) providing program information, including forms, notices, and correspondence, in English only.(e) This section does not apply to interactive applications provided through the state electronic Internet portal.Tex. Gov't. Code § 2054.116
Amended By Acts 2011, 82nd Leg., R.S., Ch. 973, Sec. 16, eff. 6/17/2011.Added by Acts 2005, 79th Leg., Ch. 683, Sec. 1, eff. 9/1/2005.