Section 15.4091 - Access to Department Facilities, Programs, and Services(a) The department shall comply with federal and state laws related to program and facility accessibility.(b) The commissioner shall prepare and maintain a written plan that describes how a person who does not speak English can be provided reasonable access to the department's programs and services.Added by Acts 1999, 76th Leg., ch. 62, Sec. 7.11(d), eff. 9/1/1999.