Tenn. Code § 47-18-5516
Current through Acts 2023-2024, ch. 1069
A provider that is required to be registered under this part shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor, certified debt specialist or customer-service representative, as appropriate, during ordinary business hours.
T.C.A. § 47-18-5516