Article XXI - QUALITY HEALTH CARE ACCOUNTABILITY AND PROTECTION
- Preliminary Provisions (§§ 991.2101 — 991.2102)
- Managed Care Plan Requirements (§§ 991.2111 — 991.2113)
- Medical Services (§§ 991.2116 — 991.2117)
- Provider Credentialing (§ 991.2121)
- Confidentiality (§ 991.2131)
- Information for Enrollees (§ 991.2136)
- Complaints (§§ 991.2141 — 991.2143)
- Utilization Review (§§ 991.2151 — 991.2153)
- Grievances (§§ 991.2161 — 991.2163)
- Prompt Payment (§ 991.2166)
- Health Care Provider and Managed Care Plan Protection (§ 991.2171)
- Enforcement (§§ 991.2181 — 991.2183)
- Miscellaneous (§§ 991.2191 — 991.2194)