Any person may make a written complaint to the division of industrial compliance in the department of commerce setting forth an alleged violation of the division's rules by a registered passenger tramway operator or a condition in passenger tramway construction, maintenance, or mechanical operation that allegedly endangers public safety. The division shall forward a copy of the complaint to the operator named in it and may accompany it with an order that requires the operator to answer the complaint in writing within a specified period of time. The division may investigate the complaint if it determines that there are reasonable grounds for such an investigation.
R.C. § 4169.05