N.J. Stat. § 17B:30-29
Current through L. 2023, c. 336.
A payer shall provide covered persons and eligible health care providers with a toll-free telephone number for making inquiries regarding paid claims or pending claims. If the commissioner determines that the toll-free telephone numbers provided by the payer are not adequate, he may require separate toll-free numbers for covered persons and health care providers.
A payer shall respond to any covered person's or health care provider's claim inquiry no later than three business days after receipt of the inquiry.
N.J.S. § 17B:30-29