Section 53-1-711 - Scope of 2-1-1 service(1) The statewide 2-1-1 system shall ensure provision of services in all counties of the state.(2) The statewide 2-1-1 system must be administered by the department. The department shall approve a strategic plan for service delivery and divide the state into no more than eight regions.(3) The statewide 2-1-1 system shall ensure that all approved 2-1-1 service providers provide the following scope of service: (a) provide information and referral services to each inquirer for the inquirer's designated geographic area through well-trained staff or volunteers who are knowledgeable about local resources;(b) create and maintain a database of community resources and referrals for the service provider's designated geographic area;(c) provide appropriate services to crisis callers, which include stabilization or safety assessment and connection to further resources such as crisis lines, domestic violence shelters, and rape victim advocates;(d) provide information to the department regarding 2-1-1 service usage, including data on callers, service needs, and resource gaps;(e) provide support to community and disaster and emergency services providers in the case of a disaster or emergency; and(f) participate in any publicity plan for the statewide 2-1-1 system in Montana.Amended by Laws 2017, Ch. 81,Sec. 6, eff. 7/1/2017.En. Sec. 7, Ch. 548, L. 2005.