Unless otherwise provided by the agreement or provision for arbitration:
The arbitrator may, at the beginning of the hearing, ask for a statement clarifying the issues involved.
The complaining party shall then present its claim, proofs and witnesses, who shall submit to questions or other examination. The defending party shall then present its defenses, proofs and witnesses, who shall submit to questions or other examination. The arbitrator may vary this procedure but shall afford full and equal opportunity to the parties for the presentation of any material or relevant proofs.
Any party shall be entitled to cross-examine the witnesses of any other party appearing at the hearing. Exhibits, when offered by either party, may be received in evidence by the arbitrator.
The names and addresses of all witnesses and exhibits in order received shall be made a part of the record.
Miss. Code § 11-15-113